The Rotherham NHS Foundation Trust

Senior Booking Clerk

Information:

This job is now closed

Job summary

Part time - 27 hours per week

An exciting opportunity has arisen for a part time Senior Booking Clerk to join the Endoscopy Department at Rotherham NHS Foundation Trust. This is a permanent post. There is an opportunity to work additional overtime hours during non-scheduled working days in the week and on Sundays.

Main duties of the job

Applicants must have experience of working with a wide range of people, as part of a team and possess excellent verbal and written communication as well as IT skills. Applicants must also be able to work well under pressure, have the ability to prioritise workloads, meet deadlines and work on their own initiative. Previous experience of waiting list management is desired.

If you have any queries regarding this post, please contact Sophie Hodkinson, Service Support Manager for Endoscopy using the following contact details; s.hodkinson@nhs.net 01709 428429.

About us

The Rotherham NHS Foundation Trust is a combined acute and community Trust serving a population of over 260,000 with over 4,500 staff. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham. We are working successfully with partners across South Yorkshire as part of the Integrated Care Board where we are leading and collaborating in several key work streams and service areas, including workforce development. We combine our patient first approach with innovation and care against a backdrop of system working, as encapsulated in our Trust values

AMBITIOUS - We set high standards for the services we deliver. We aim to be an outstanding Trust and we are enthusiastic about delivering excellent health care for our patients.

CARING - We embrace the importance of giving the highest possible quality of care for our patients. We also care for each other as colleagues and for the community, our resources, our environment and our future.

TOGETHER - We value the importance of working together with patients, carers and families to ensure that we provide high quality patient centred care. We are committed to working with partners and stakeholders across Rotherham, South Yorkshire and Bassetlaw to develop sustainable services for the population we serve. Getting the right leaders in the Trust is critical to achieving.

We are committed to diversity and inclusion, for both our patients and our workforce.

Details

Date posted

13 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9165-24-02-047

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Job description

Job responsibilities

Please see attached job description and person specification for full details of the role and responsibilities.

Job description

Job responsibilities

Please see attached job description and person specification for full details of the role and responsibilities.

Person Specification

Qualifications

Essential

  • 3 GCSEs or equivalent.

Desirable

  • NVQ or equivalent in customer service administration
  • Previous training in/use of Trust in-house systems
  • Training in data protection

Knowledge

Essential

  • Knowledge and understanding of the 18 week policies
  • Knowledge of national and local access targets
  • Confidentiality.

Experience

Essential

  • Working in a customer/patient care environment
  • Working as part of a team
  • Working under own initiative
  • Working under pressure or to meet targets/deadlines

Desirable

  • Maintain effective, accurate and efficient office systems including MediTech
  • Waiting list management
  • Previous NHS experience
Person Specification

Qualifications

Essential

  • 3 GCSEs or equivalent.

Desirable

  • NVQ or equivalent in customer service administration
  • Previous training in/use of Trust in-house systems
  • Training in data protection

Knowledge

Essential

  • Knowledge and understanding of the 18 week policies
  • Knowledge of national and local access targets
  • Confidentiality.

Experience

Essential

  • Working in a customer/patient care environment
  • Working as part of a team
  • Working under own initiative
  • Working under pressure or to meet targets/deadlines

Desirable

  • Maintain effective, accurate and efficient office systems including MediTech
  • Waiting list management
  • Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service Support Manager

Sophie Hodkinson

s.hodkinson@nhs.net

01709428429

Details

Date posted

13 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9165-24-02-047

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Supporting documents

Privacy notice

The Rotherham NHS Foundation Trust's privacy notice (opens in a new tab)