The Rotherham NHS Foundation Trust

Communications Officer

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Job summary

Were looking for a creative and passionate Media and Communications Officer to join our team where no two days are the same.The role will provide support for internal and external communications, including media relations, social media, intranet and website, working alongside our in-house Graphics team. It is an exciting time to join the team as we continually develop and improve our channels.We are looking for someone with experience of working in a busy communications team, who understands the importance of tailoring communications towards different audiences and channels, and with strong working relationships with key stakeholders. You will have excellent proofreading skills and attention to detail, with the ability to manage your own workload and work to tight deadlines.You would be joining a friendly team based at Rotherham Hospital. There will be opportunities to get involved in other areas of the teams work, work with colleagues in all areas of the Trust including senior management, and develop your skills and knowledge further.You will be largely office based at Rotherham Hospital but will be required to travel to other Trust sites on occasion, as well as occasional evening/weekend work to cover Trust events. There will be the opportunity for occasional remote working.

Main duties of the job

Develop, lead, plan and implement communications to internal and external audiences Contribute to regular newsletters in written and video format Proactively develop press releases and a quarterly newspaper supplement Respect and maintain confidentiality React swiftly to any media enquiries Work with the Communications Manager to organise the annual staff awards Align work to reflect the Trust values Establish relationships with local and regional media Demonstrate an awareness of awards, submit entries on behalf of the Trust Update and maintain the Trust website and intranet, with a strong focus on accessibility regulations Bring new ideas to the table Maintain effective relationships and work in collaboration with a broad range of stakeholders Present information and issues to a wide range of stakeholders To liaise with colleagues to share best practice Use a variety of both digital and traditional media Always consider the diverse needs of service users and patients, especially deaf people and patients from underrepresented backgrounds Devise effective evaluation methods to measure the success of communication and marketing pieces of work

About us

The Rotherham NHS Foundation Trust is a combined acute and community Trust serving a population of over 260,000 with over 4,500 staff. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham. We are working successfully with partners across South Yorkshire as part of the Integrated Care Board where we are leading and collaborating in several key work streams and service areas, including workforce development. We combine our patient first approach with innovation and care against a backdrop of system working, as encapsulated in our Trust values

AMBITIOUS - We set high standards for the services we deliver. We aim to be an outstanding Trust and we are enthusiastic about delivering excellent health care for our patients.

CARING - We embrace the importance of giving the highest possible quality of care for our patients. We also care for each other as colleagues and for the community, our resources, our environment and our future.

TOGETHER - We value the importance of working together with patients, carers and families to ensure that we provide high quality patient centred care. We are committed to working with partners and stakeholders across Rotherham, South Yorkshire and Bassetlaw to develop sustainable services for the population we serve. Getting the right leaders in the Trust is critical to achieving.

We are committed to diversity and inclusion, for both our patients and our workforce.

Date posted

03 November 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

C9165-23-10-098

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for full details of the role and responsibilities

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for full details of the role and responsibilities

Person Specification

Experience

Essential

Experience of using a content management system to develop and maintain websites
Producing engaging content for digital platforms
Experience of working proactively with a range of media, placing stories across a range of outlets including newspaper, TV and radio
Experience of managing and handling reactive, potentially negative media enquiries and/or situations
Experience of working with complex, sensitive information

Desirable

Experience of a wide range of digital publishing platforms
Experience of working in a fast paced communications environment
Experience of using film, audio and other communications tools

Qualifications

Essential

Diploma and/ or an appropriate professional qualification
Willingness and ability to learn new skills

Desirable

Evidence of on-going professional development

knowledge

Essential

Web accessibility standards and best practice techniques
Knowledge and experience of producing high quality and accessible information for the public and service users
Knowledge of how to write for web
Knowledge of research, evaluation and measurement techniques e.g. user experience insight, analytics
Knowledge of how the media works, for example the importance of deadlines and managing expectations
Knowledge of marketing and communications techniques
Good knowledge of traditional and social media platforms
Understanding of the need for strictest confidence when dealing with sensitive information

Desirable

GDPR best practice for digital publishing
An understanding of the workings of the NHS, the challenges it faces and the context in which the Trust operates

Person Specification

Experience

Essential

Experience of using a content management system to develop and maintain websites
Producing engaging content for digital platforms
Experience of working proactively with a range of media, placing stories across a range of outlets including newspaper, TV and radio
Experience of managing and handling reactive, potentially negative media enquiries and/or situations
Experience of working with complex, sensitive information

Desirable

Experience of a wide range of digital publishing platforms
Experience of working in a fast paced communications environment
Experience of using film, audio and other communications tools

Qualifications

Essential

Diploma and/ or an appropriate professional qualification
Willingness and ability to learn new skills

Desirable

Evidence of on-going professional development

knowledge

Essential

Web accessibility standards and best practice techniques
Knowledge and experience of producing high quality and accessible information for the public and service users
Knowledge of how to write for web
Knowledge of research, evaluation and measurement techniques e.g. user experience insight, analytics
Knowledge of how the media works, for example the importance of deadlines and managing expectations
Knowledge of marketing and communications techniques
Good knowledge of traditional and social media platforms
Understanding of the need for strictest confidence when dealing with sensitive information

Desirable

GDPR best practice for digital publishing
An understanding of the workings of the NHS, the challenges it faces and the context in which the Trust operates

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)