Urgent and Emergency Care Medicines Management Technician

Job responsibilities

Ward Based Activities1. Patient medication history-This will include compiling medication histories by checking with patients, their own medication, patients medical notes, smart cards, Medway, System One, GP surgeries, recent discharges and any other appropriate sources of information. To ensure that the medication history obtained is documented correctly in the inpatient chart and any discrepancies annotated in the medicine reconciliation section of the inpatient chart as per pharmacy procedure. This information is to be accurately communicated back to the ward pharmacist.2. Communicating effectively, clearly and concisely complex or sensitive information to a wide range of staff, healthcare professionals and patients where there may be barriers to understanding.3. Checking patients own medicines for suitability for use on admission and at discharge4. Checking the transcription of medication for discharge on the etto before the Pharmacist has seen the discharge prescription.5. To complete final accuracy checks of discharge prescriptions against contents of patients own drugs locker6. Dispensing and self-checking of pre-packed medication7. To be responsible for the supply of items for one-stop dispensing (and self- administration where introduced) including the use of pre packed medication where available (This will include checking the prescription against the ward stock list to see what supply has been made, when and if necessary checking the patient locker to see what supplies are still available on the ward.8. Counselling patients on medications to take home (under the guidance of the ward pharmacist for new medications)9. To be responsible for ordering further supplies of medication as per departmental10. To be responsible for stock management and ongoing stock reviews including the organisation and completion of a managed rolling stock check ensuring procedures are followed, accurate stock balances are maintained and the investigation and reconciliation of stock discrepancies is carried out in a timely manner. Tracking, auditing and maintaining lean stock holding of medicines and to participate in the recycling of unused high cost medicines and report savings.11. To maintain up to date handovers on NerveCentre via the pharmacy IPads.12. To be responsible for the supply of items for one-stop dispensing (and self- administration where introduced) checking the patient locker to see what supplies are still available on the ward.13. To record all ward activity data each day14. To highlight the need of any additional compliance aids and supply if necessary to assist with medication compliance.15. To liaise with GPs, community pharmacies and other primary care professionals to ensure safe use of medicines and continuity of care is maintained.16. To participate in the full programme of validated checking and training schemes in accordance with agreed protocols.17. Liaise with ward and pharmacy staff to resolve any technical queries or problems with the patients, refers clinical queries to the pharmacist for resolution.18. To collect and transfer patients medication between wards and departments.19. In liaison with pharmacy stores, maintain and review drug supply issues relevant to the clinical area to ensure an effective and safe system of drug supply, through effective communication with relevant pharmacy and ward staff.20. To assist the Medicines Information department in the co-ordination of the Drug Hazard/Recall procedure in the event of a drug recall, where appropriate.21. Representing the Pharmacy Department when working in ward, clinic or other departmental environments and upholding the standards expected.22. To participate in ward based audit schemes or other forms of research and development23. To participate in the controlled drug retrieval of patients own medication from wards, patients own CD destruction at ward level and expired or unused ward stock. To check CD register balances and balance transfers to new CD registers. To help support the quarterly CD audits.24. To investigate and resolve with nursing staff where appropriate controlled drug discrepancies to ensure accuracy and legal requirements of the controlled drug patient records are maintained.25. To utilise the Pharmacy IT system to continually monitor, report and audit Key Performance Indicators (KPIs) related to the pharmacy clinical service.26. To be involved in the training of new clinical pharmacy ward staff and the revalidation process of existing MMTs.27. To participate in the NVQ Level 3 Clinical training and assessment process of Student Technicians at Ward Level.28. To be responsible for the local implementation of standards relating to medicines storage and security including:Ambient and fridge temperature monitoringSecurity of medicines storage in treatment rooms, drug trolleys, fridges, emergency trolleys and boxes, controlled drugs cupboards.29. To participate and support in project works under the direction of the Lead Directorate Pharmacist.Pharmacy Satellites/Dispensaries30. To undertake a regular operational commitment in order to maintain competencies and demonstrate fitness to practice as a registered pharmacy technician. This is to include dispensing (including controlled drugs and cytotoxic drugs), accuracy checking (including controlled drugs and oral cytotoxic) and utilisation of the pharmacy computer system31. To be involved in the training of Technical and ATO staff in the satellite/dispensaries. This may include undertaking competency assessments for: all new starters, trainee accuracy checkers and current accuracy checkers, ensuring that new staff inductions are carried out promptly and signed off for forwarding to the training team.32. To participate in the NVQ training and assessment process of Student Technicians within the satellite/ dispensaries.33. To assist in the management of the day-to-day stock holding in the satellite/ dispensaries, ensuring procedures are followed to maintain accurate stock balance; and identify, investigating and reconciling stock discrepancies in a timely manner.34. To utilise the Pharmacy IT systems as required by ICT to facilitate stock control and patient information.Other Duties35. To take line management responsibility for designated staff, this is to include completing:a. Personal development reviews,b. Performance managementc. Recruitment and selection36. To adhere to relevant legislation, such as the Medicines Act, GMP, H&S, COSSH, etc. and to Trust policies37. To practice at all times, in accordance with the Code of Ethics of the General Pharmaceutical Council.38. To take responsibility for your actions as a registered pharmacy technician39. To ensure safe working systems are adopted and adhered to40. To maintain confidentiality in all work areas41. In order to comply with the Health Act 2006 (Code of Practice for the Prevention and Control of Health Care Associated Infections) it is the responsibility of every member of staff to prevent and control the spread of infection following the Trusts infection control policies. These are available on the intranet in the document library under clinical policies and guidelines, infection control. If, as a routine part of your job, you do not have access to the intranet please discuss with your line manager how you can access this information to ensure that you are familiar with your responsibilities.42. To demonstrate commitment to continuing professional development and maintain a portfolio of practice43. To undertake annual mandatory training e.g. manual handling, fire, security, basic life support etc44. To undertake any other duties relevant to the grade as specified by the Head of Pharmacy and Medicine Management

training and qualifucations

Essential

• BTEC/NVQ level 3 in Pharmaceutical services or equivalent
• General Pharmaceutical Council registered Pharmacy technician
• Accuracy Checking Pharmacy Technician (Accredited scheme or evidence of in-house validations).

Desirable

• Medicine Management Assessments or Validations (Accredited or proof of in-house training)

Experience

Essential

• Experience in the admission/discharge processes within hospital pharmacy
• Proven knowledge and experience in using computer labelling and stock control systems within hospital pharmacy
• Can demonstrate that they can work on their own initiative but know limits of their authority and knowledge.

Desirable

• Experience of ward automation

Communication and relationship skills

Essential

• To communicate effectively, clearly and concisely complex or sensitive information relative to medicine management back to patients, staff and colleagues
• Good interpersonal skills with the ability to liaise with a wide range of staff and patients

Desirable

• Adaptable to change

Analytical and Judgement skills

Essential

• Proven evidence of judgement and prioritisation skills with regards to targets, deadlines and stock management.
• Accurate with good attention to detail

Desirable

• Evidence of project work

Planning and organisation skills

Essential

• Experience in organising workload to meet pharmacy services and patients' needs
• Self-motivated and able to motivate others
• Approachable

Desirable

• Leadership skills

Physical skills

Essential

• Competent ICT skills
• Sound Word, Excel skills and be able to retrieve information from the internet

Analytical and Judgement skills

Essential

• Proven evidence of judgement and prioritisation skills with regards to targets, deadlines and stock management. ? Proven experience in
• Proven experience in problem solving

Desirable

• Experience in data collection, activities and analysis

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).