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Nottingham University Hospitals NHS Trusts

Senior Health Care Support Worker for Children's Outpatients

The closing date is 02 April 2026

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Job summary

We have an exciting opportunity to join our Children's Outpatients Team at Queen's Medical Centre.

We run a wide range of clinics Monday to Friday to support multiple specialities to meet the clinic needs of children in Nottinghamshire and wider areas. We are happy to support a full time post or part time hours, to meet our clinical service needs. We are a busy unit and see over 1000 children a week.

You will be working alongside a team of supportive and friendly colleagues in the unit.

Main duties of the job

You will be assisting patient's and family to prepare for their clinic consultation and offer support with any further treatments or tests the child may need while in the department.

An extensive training package will be provided to support clinical skills needed for this position.

You will need to work as part of a team and on your own at times to support the setting up of clinics and shutting down and cleaning duties.

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Details

Date posted

23 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

164-7810691

Job locations

Children's Outpatients - Clinic East and South

Queens Medical Centre, Derby Road

Nottingham

NG7 2UH


Job description

Job responsibilities

You will be supporting the daily running and setting up of clinics across 2 clinic settings and will have access to training to support your extended skills to be able to complete venepuncture, ECGs, clinical observations and treatments to support all of the specialities.

Please see job description proforma for more detail.

Job description

Job responsibilities

You will be supporting the daily running and setting up of clinics across 2 clinic settings and will have access to training to support your extended skills to be able to complete venepuncture, ECGs, clinical observations and treatments to support all of the specialities.

Please see job description proforma for more detail.

Person Specification

Demonstrates clear communication skills

Essential

  • Effective written and verbal communication
  • Confident with ICT communication/emails

Desirable

  • Ability to pass on information accurately
  • Ability to escalate concerns of care to nurse in charge- recognition of escalation

worked in a clinical setting or outpatients before?

Essential

  • Worked in a hospital setting
  • Worked in a care setting
  • Worked in a children's setting before

Desirable

  • Worked in a clinical setting with children
  • Worked in a care setting with children

GCSE Maths and English Grades A-C (4-9)

Essential

  • Maths and English C or above
  • Evidence of care experience
  • NVQ Level 3 or above in H&S care

Desirable

  • Evidence of further clinical skills courses- safeguarding/basic life support
Person Specification

Demonstrates clear communication skills

Essential

  • Effective written and verbal communication
  • Confident with ICT communication/emails

Desirable

  • Ability to pass on information accurately
  • Ability to escalate concerns of care to nurse in charge- recognition of escalation

worked in a clinical setting or outpatients before?

Essential

  • Worked in a hospital setting
  • Worked in a care setting
  • Worked in a children's setting before

Desirable

  • Worked in a clinical setting with children
  • Worked in a care setting with children

GCSE Maths and English Grades A-C (4-9)

Essential

  • Maths and English C or above
  • Evidence of care experience
  • NVQ Level 3 or above in H&S care

Desirable

  • Evidence of further clinical skills courses- safeguarding/basic life support

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Children's Outpatients - Clinic East and South

Queens Medical Centre, Derby Road

Nottingham

NG7 2UH


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Children's Outpatients - Clinic East and South

Queens Medical Centre, Derby Road

Nottingham

NG7 2UH


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Children's Outpatients Manager

Sarah Bowley

sarah.bowley1@nhs.net

07812277399

Details

Date posted

23 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

164-7810691

Job locations

Children's Outpatients - Clinic East and South

Queens Medical Centre, Derby Road

Nottingham

NG7 2UH


Supporting documents

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