Employee Relations Case Investigator

Job summary

We are seeking a skilled, impartial and highly organised Employee Relations Case Investigator to join our People Directorate.

This is a pivotal role responsible for leading and conducting high-quality investigations into employment matters. You will manage your own caseload, ensuring investigations are fair, objective, timely, and aligned with:

Just Culture principles

Employment law

GDPR requirements

NUH policy

You will act as a neutral third-party investigator, producing clear, analytical reports and communicating findings professionally with key stakeholders.

We are looking for someone who:

Has significant experience managing complex employee relations cases

Demonstrates strong knowledge of employment law and HR best practice

Writes clear, structured and analytical reports

Can manage emotional and sensitive situations with professionalism

Maintains strict confidentiality and neutrality

Thrives in a fast-paced, unpredictable environment

Is highly organised and able to manage competing priorities

You will be confident working independently while also collaborating effectively with senior stakeholders.

Main duties of the job

Lead and manage a caseload of complex employee relations investigations from initiation through to conclusion.

Develop clear investigation plans aligned to agreed Terms of Reference and ensure investigations are completed within agreed timescales.

Act as a neutral and impartial investigator, applying Just Culture principles at all times.

Conduct formal witness interviews (virtually and face-to-face), gathering detailed and accurate statements.

Identify, collect and analyse relevant documentary, electronic and testimonial evidence from multiple sources.

Interpret complex, sensitive and sometimes highly emotive information in line with employment law, GDPR and Trust policies.

Maintain accurate, comprehensive and confidential records in appropriate systems.

Produce high-quality, structured written investigation reports that clearly outline findings, analysis, relevant policies and evidence considered.

Provide regular updates to the Commissioning Manager in line with agreed reporting arrangements.

Treat all individuals involved in investigations with sensitivity, fairness and professionalism.

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.