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Nottingham University Hospitals NHS Trusts

Major Trauma Support Administrator

The closing date is 12 March 2026

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Job summary

Nottingham University Hospitals NHS Trust is seeking a motivated and organised Major Trauma Support Administrator to join the Major Trauma & Spines team.

This role provides high-quality administrative support to the Major Trauma Service, working closely with clinical and multidisciplinary teams to ensure the smooth coordination of patient pathways and service activity. You will play an important role in supporting a busy, fast-paced service while maintaining high standards of accuracy, confidentiality and professionalism.

Main duties of the job

  • Provide efficient and effective administrative support to the Major Trauma team
  • Support the coordination of patient pathways, clinics and service activity
  • Maintain accurate electronic records and databases in line with Trust policies
  • Communicate effectively with clinical teams, patients and external stakeholders
  • Manage and prioritise workload to meet service deadlines
  • Ensure confidentiality and information governance standards are maintained at all times

A full list of duties can be found in the Job Description.

What we're looking for

We are looking for someone who:

  • Has experience working in an administrative role
  • Is well organised, with excellent attention to detail
  • Has good IT skills, including Microsoft Word and Excel
  • Communicates clearly and professionally, both verbally and in writing
  • Can work effectively as part of a team and manage their own workload
  • Understands the importance of confidentiality in a healthcare setting

Experience working in the NHS or a healthcare environment is desirable but not essential.

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Details

Date posted

02 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

164-7812909

Job locations

Queens Medical Centre

Derby Road

Nottingham

NG7 2UH


Job description

Job responsibilities

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Job description

Job responsibilities

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Person Specification

Training and Qualifications

Essential

  • oEducated to GCSE standard with passes at grade C or above for English and Maths or similar through vocational training
  • oGood command of the English language - both written and spoken.
  • RSA III or evidence of typing experience

Communication and relationship skills

Essential

  • Excellent telephone manner when speaking with colleagues, professionals and patients.
  • Must be able to clearly and accurately record information
  • Demonstrates enthusiasm and a conscientious approach to work.

Desirable

  • Experience of working in a health care environment

Experience

Essential

  • Experience of Microsoft Outlook, Word and Excel
  • Has understanding of the Data Protection Act 1998 and patient confidentiality
  • Experience booking outpatient appointments and viewing clinic lists
  • Experience of working in a clinical or healthcare environment using hospital systems, including Nervecentre

Desirable

  • Experience using Access databases

Planning and organisation skills

Essential

  • Ability to process simple data requests attendance at the workplace
  • Maintains a calm, organised and professional approach when working under pressure or in challenging situations to deliver consistent work standards
  • Able to analyse situations and prioritise tasks appropriately

Desirable

  • Ability to provide basic database support
  • Experience arranging meetings
Person Specification

Training and Qualifications

Essential

  • oEducated to GCSE standard with passes at grade C or above for English and Maths or similar through vocational training
  • oGood command of the English language - both written and spoken.
  • RSA III or evidence of typing experience

Communication and relationship skills

Essential

  • Excellent telephone manner when speaking with colleagues, professionals and patients.
  • Must be able to clearly and accurately record information
  • Demonstrates enthusiasm and a conscientious approach to work.

Desirable

  • Experience of working in a health care environment

Experience

Essential

  • Experience of Microsoft Outlook, Word and Excel
  • Has understanding of the Data Protection Act 1998 and patient confidentiality
  • Experience booking outpatient appointments and viewing clinic lists
  • Experience of working in a clinical or healthcare environment using hospital systems, including Nervecentre

Desirable

  • Experience using Access databases

Planning and organisation skills

Essential

  • Ability to process simple data requests attendance at the workplace
  • Maintains a calm, organised and professional approach when working under pressure or in challenging situations to deliver consistent work standards
  • Able to analyse situations and prioritise tasks appropriately

Desirable

  • Ability to provide basic database support
  • Experience arranging meetings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Queens Medical Centre

Derby Road

Nottingham

NG7 2UH


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Queens Medical Centre

Derby Road

Nottingham

NG7 2UH


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Major Trauma Research Manager

Lauren Blackburn

lauren.blackburn6@nhs.net

Details

Date posted

02 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

164-7812909

Job locations

Queens Medical Centre

Derby Road

Nottingham

NG7 2UH


Supporting documents

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