Patient Pathway Administrator - Upper GI and Endocrine Surgery

Job summary

We havean exciting opportunityto joina friendly, high-performing and well-regarded administrative teamas a Patient Pathway Administrator (PPA) tosupport ourCancer and Routine patientsin the Upper Gastrointestinal, General Surgery and Endocrine specialties at Nottingham University Hospitals NHS Trust.

The PPA is a significant roleand a key member of our administrative team supporting multidisciplinary clinicians and in service of our patients.The main purpose of the role is todeliver high-quality, timely and efficient administrative services to our surgery serviceto allow our patients to move smoothly along their hospital pathways forbest possible and timely care.

If you want to make a difference to our Cancer and Routine patients then please apply to join our great team.

Main duties of the job

Working closely with our clinicians and as a key member of the Upper GI Administration Team, the post holder will deliver high-quality and timely administrative services that include typing clinical letters, making & receiving calls from patients on our pathway, booking follow-up appointments and tracking & reporting on the intended treatment, progress and status of our patients.

The post holder will play a key role within the service and will work in close liaison with NHS colleagues, patients and the general public. Experience of medical terminology is an advantage and some form of typing experience is desirable, but not essential.

It is preferable but not essential that the successful candidate will have had previous NHS experience, ideally in a similar role; some business & administration education or equivalent experience; and experience of using clinical IT systems (such as Notis or Medway PAS). Some competence in Microsoft Office software including MS Word, Excel and Outlook are essential. We use Microsoft Teams extensively as our online collaboration and communications tool.

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.