Job summary
As part of a team, the post holder will be responsible for the management and monitoring of the day case waiting lists for a delegated number of consultants at Nottingham University Hospitals NHS Trust and in accordance with Government Access Targets and Trust's Access Policy.
You will also ensure there is an efficient and effective use of available resources at all times.
Main duties of the job
The post holder will book elective TCI dates and associated clinics. The post holder will also play a key central role within the service and is required to work in close liaison with NHS colleagues, stakeholders, patients and the general public.
Please refer to the job description for a full account of the duties and tasks involved.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description
Job responsibilities
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
Job description
Job responsibilities
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
Person Specification
Training & Qualifications
Essential
- Good command of the English language - both written and spoken. GCSE Level or equivalent standard in Maths/English
- NVQ Level 2/3 Business Admin
Desirable
- Experience of hospital systems such as MEDWAY NOTIS and Medical Office
Experience
Essential
- A recent past NHS experience
- Demonstrate knowledge of waiting list processes
- Understanding of the importance of confidentiality
Desirable
- 18 week RTT knowledge and experience
Communication and relationship
Essential
- Ability to develop good working relationships with medical and other hospital staff at all levels
- Willing and able to work as part of a team
- Ability to prioritise workload and use own initiative
- Ability to communicate verbally in a clear and effective way both face to face and on the telephone
Planning and organisation
Essential
- Works within prescribed deadlines
- Consistently works to high standards
- Demonstrates an ability to organise own work schedule
Physical skills
Essential
- Frequent use of VDU equipment
Other requirements specific to role
Essential
- Demonstrates an awareness of the importance of prompt timekeeping and good attendance at the workplace
Desirable
- Remains calm and co-operative under pressure or in difficult and uncertain situations
Person Specification
Training & Qualifications
Essential
- Good command of the English language - both written and spoken. GCSE Level or equivalent standard in Maths/English
- NVQ Level 2/3 Business Admin
Desirable
- Experience of hospital systems such as MEDWAY NOTIS and Medical Office
Experience
Essential
- A recent past NHS experience
- Demonstrate knowledge of waiting list processes
- Understanding of the importance of confidentiality
Desirable
- 18 week RTT knowledge and experience
Communication and relationship
Essential
- Ability to develop good working relationships with medical and other hospital staff at all levels
- Willing and able to work as part of a team
- Ability to prioritise workload and use own initiative
- Ability to communicate verbally in a clear and effective way both face to face and on the telephone
Planning and organisation
Essential
- Works within prescribed deadlines
- Consistently works to high standards
- Demonstrates an ability to organise own work schedule
Physical skills
Essential
- Frequent use of VDU equipment
Other requirements specific to role
Essential
- Demonstrates an awareness of the importance of prompt timekeeping and good attendance at the workplace
Desirable
- Remains calm and co-operative under pressure or in difficult and uncertain situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.