Job summary
Expression of Interest - Admin & Clerical Transformation Programme: Band 7 Improvement & Transformation Lead (Secondment/Fixed Term Opportunity) Reports to: Transformation Lead / A&C Transformation Programme DirectorDeadline: 4th September 2025
Nottingham University Hospitals NHS Trust (NUH) is offering a Secondment/Fixed Term opportunity until March 2026 (with possibility of extension) for the role of Improvement & Transformation Lead.
The role will form part of the Admin & Clerical Transformation Team, to support the delivery of the A&C Transformation programme across the Trust as part of NUH's Care Optimisation and Financial Sustainability Plan.
Main duties of the job
Transforming Admin & Clerical Services at NUH
NUH is reimagining how Admin & Clerical services support patient care --streamlining 3,500+ roles, embedding digital innovation, and creating a future-fit operating model.
We're looking for Improvement Leadsto help drive this change. You'll be at the heart of:
Designing a new A&C model post-EPR
Centralising and standardising roles across Care Groups
Accelerating digital tools like RPA and voice tech
Building a single front door for patients
What's in it for you?
High-impact work across clinical and corporate services
A chance to shape digital-first, patient-focused admin
Collaboration with senior leaders and external partners
Fast-paced delivery with real, measurable benefits
We are looking for changemakers who:
Deliver complex programmes with confidence
Thrive in ambiguity and drive clarity
Champion innovation and continuous improvement
How to Apply
If you are interested in this secondment/fixed term opportunity, please express your Interest through an email to Michele.hawksworth1@nhs.net by 5pm Friday 5th September 2025, outlining your experience, motivation, and what you'll bring to the role/team.
If you wish to discuss the role further, please contact Michele Hawksworth, Senior Improvement Lead at above email address.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description
Job responsibilities
Job summary
Improvement and Transformation is the Nottingham University Hospitals NHS Trust (NUH) approach to whole-hospital continuous improvement. It is how we are improving quality, safety and value for money at our hospitals and is our thoughtful response to the challenges we face.
Specifically, the post holder will be responsible for operational and project support to enable successful delivery of one or more key organisational priorities. The project(s) may be clinical or non-clinical and cover a variety of deliverables, including operational performance, financial performance, service issues and clinical quality improvement.
The post holder will be responsible for facilitating progress and providing practical support to the teams impacted on by the project to take forward service improvement and new ways of working. The post holder will support the Senior Improvement Lead to ensure alignment of goals and priorities and ensure delivery of the project.
The postholder will be able to establish positive working relationships quickly at all levels of the organisation and manage a busy workload, responding to conflicting priorities as required.
The post holder will be required to work at all NUH campuses, off site venues and flexibly as required to role. Occasionally the post holder may need to work out of core hours (including weekends and evenings) as required by the project/programmes.
Job description
Job responsibilities
Job summary
Improvement and Transformation is the Nottingham University Hospitals NHS Trust (NUH) approach to whole-hospital continuous improvement. It is how we are improving quality, safety and value for money at our hospitals and is our thoughtful response to the challenges we face.
Specifically, the post holder will be responsible for operational and project support to enable successful delivery of one or more key organisational priorities. The project(s) may be clinical or non-clinical and cover a variety of deliverables, including operational performance, financial performance, service issues and clinical quality improvement.
The post holder will be responsible for facilitating progress and providing practical support to the teams impacted on by the project to take forward service improvement and new ways of working. The post holder will support the Senior Improvement Lead to ensure alignment of goals and priorities and ensure delivery of the project.
The postholder will be able to establish positive working relationships quickly at all levels of the organisation and manage a busy workload, responding to conflicting priorities as required.
The post holder will be required to work at all NUH campuses, off site venues and flexibly as required to role. Occasionally the post holder may need to work out of core hours (including weekends and evenings) as required by the project/programmes.
Person Specification
Essential
Essential
- Educated to post graduate level in relevant field or significant equivalent experience
Desirable
- A project management qualification eg PRINCE 2 or equivalent
Essential
Essential
- An improvement qualifications eg QSIR, Lean
Desirable
- Project management knowledge to post graduate diploma level
Essential
Essential
- Proven ability to lead and manage change, service activity and development within a large and complex organisation
Desirable
- Experience of working at acute hospital setting / complex NHS environment
Desirable
Desirable
- Project management knowledge to post graduate diploma level
Person Specification
Essential
Essential
- Educated to post graduate level in relevant field or significant equivalent experience
Desirable
- A project management qualification eg PRINCE 2 or equivalent
Essential
Essential
- An improvement qualifications eg QSIR, Lean
Desirable
- Project management knowledge to post graduate diploma level
Essential
Essential
- Proven ability to lead and manage change, service activity and development within a large and complex organisation
Desirable
- Experience of working at acute hospital setting / complex NHS environment
Desirable
Desirable
- Project management knowledge to post graduate diploma level
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).