Job summary
We are delighted to invite applicants to join our Urgent and Emergency Care (UEC) directorate and become part of the Emergency Department and Same Day Emergency Care (SDEC) pharmacy team.
This post is patient-facing and involves working alongside our established clinical pharmacy team to deliver a specialised service to our ED and SDEC. You will have a key role in supporting with medicines reconciliation, counselling patients and working with the team to manage the ward automations systems, helping to ensure the effective running of the Pharmacy support with the Emergency Department and SDEC.
You will be fully supported by a team of experienced Pharmacists, Chief Medicines Management Technician, a Medicines Management Technician and Assistants.
If you are an experienced, self-motivated Medicines Management Technician with a passion for urgent and emergency care, this could be the job for you.
Main duties of the job
In this role you will have leadership and clinical responsibilities and will be one of the Senior Medicines Management Technicians (MMT) leading in patient care and ward automations systems management for the Emergency Department and SDEC.
You will report directly to the Chief Medicines Management Technician for ED and SDEC and assist in implementing service improvements within the department.
You will deliver patient-facing clinical pharmacy care to the ED and SDEC areas and will work closely with the UEC Specialist Clinical Pharmacists to ensure the delivery of a safe, efficient, high quality and cost effective technical service.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description
Job responsibilities
Patient medication history- This will include compiling medication histories by checking with patients, their own medication, patients medical notes, smart cards, Nervecentre, System One, GP surgeries, recent discharges and any other appropriate sources of information.
Communicating effectively, clearly and concisely complex or sensitive information to a wide range of staff, healthcare professionals and patients where there may be barriers to understanding.
Checking patients own medicines for suitability for use on admission and at discharge.
To complete final accuracy checks of discharge prescriptions against contents of patients own drugs locker.
To be responsible for ordering further supplies of medication as per departmental procedures.
To maintain up to date handovers on NerveCentre via the pharmacy IPads or laptops.
In liaison with pharmacy stores, maintain and review drug supply issues relevant to the clinical area to ensure an effective and safe system of drug supply, through effective communication with relevant pharmacy and ward staff.
To participate in the controlled drug retrieval of patients own medication from wards, patients own CD destruction at ward level and expired or unused ward stock. To check CD register balances and balance transfers to new CD registers. To help support the quarterly CD audits.
To investigate and resolve with nursing staff where appropriate controlled drug discrepancies to ensure accuracy and legal requirements of the controlled drug patient records are maintained.
To be responsible for the local implementation of standards relating to medicines storage and security including:
Ambient and fridge temperature monitoring
Security of medicines storage in treatment rooms, drug trolleys, fridges, emergency trolleys and boxes, controlled drugs cupboards.
To participate and support in project works under the direction of the Lead Directorate Pharmacist.
The post holder will be expected to take full part in the 7 day shifted rota and bank holidays duties.Shifted and bank holiday duties: To participate in departmental weekend, bank holiday and late dutyworking as required. At the time of advertising, the weekend rota encompasses 2 half-day shifts every 4/5weeks at the city campus or 1 full day shift every 4 weeks at the QMC campus. In addition, the post holderwill participate in a system of flexible shifts to facilitate NUH pharmacy opening times.
Job description
Job responsibilities
Patient medication history- This will include compiling medication histories by checking with patients, their own medication, patients medical notes, smart cards, Nervecentre, System One, GP surgeries, recent discharges and any other appropriate sources of information.
Communicating effectively, clearly and concisely complex or sensitive information to a wide range of staff, healthcare professionals and patients where there may be barriers to understanding.
Checking patients own medicines for suitability for use on admission and at discharge.
To complete final accuracy checks of discharge prescriptions against contents of patients own drugs locker.
To be responsible for ordering further supplies of medication as per departmental procedures.
To maintain up to date handovers on NerveCentre via the pharmacy IPads or laptops.
In liaison with pharmacy stores, maintain and review drug supply issues relevant to the clinical area to ensure an effective and safe system of drug supply, through effective communication with relevant pharmacy and ward staff.
To participate in the controlled drug retrieval of patients own medication from wards, patients own CD destruction at ward level and expired or unused ward stock. To check CD register balances and balance transfers to new CD registers. To help support the quarterly CD audits.
To investigate and resolve with nursing staff where appropriate controlled drug discrepancies to ensure accuracy and legal requirements of the controlled drug patient records are maintained.
To be responsible for the local implementation of standards relating to medicines storage and security including:
Ambient and fridge temperature monitoring
Security of medicines storage in treatment rooms, drug trolleys, fridges, emergency trolleys and boxes, controlled drugs cupboards.
To participate and support in project works under the direction of the Lead Directorate Pharmacist.
The post holder will be expected to take full part in the 7 day shifted rota and bank holidays duties.Shifted and bank holiday duties: To participate in departmental weekend, bank holiday and late dutyworking as required. At the time of advertising, the weekend rota encompasses 2 half-day shifts every 4/5weeks at the city campus or 1 full day shift every 4 weeks at the QMC campus. In addition, the post holderwill participate in a system of flexible shifts to facilitate NUH pharmacy opening times.
Person Specification
Training and Qualifications
Essential
- BTEC/NVQ level 3 in Pharmaceutical services or equivalent
- General Pharmaceutical Council registered Pharmacy technician
- Accuracy Checking Pharmacy Technician (Accredited scheme or evidence of in-house validations).
- Knowledge of medicines management, including relevant legislation and policies acquired through NVQ3 or BTEC equivalent level qualification plus specialist training and experience
Desirable
- Medicine Management Assessments or Validations (Accredited or proof of in-house training
- Proven knowledge and understanding of the medicine management technician role and responsibilities within hospital pharmacy.
Experience
Essential
- Substantial knowledge of medicine management procedures and policies
- Experience in the admission/discharge processes within hospital pharmacy
- Can demonstrate that they can work on their own initiative but know limits of their authority and knowledge.
- Ability to perform and work under pressure to deliver objectives and plans
Desirable
- Experience of undertaking incident investigations
- Experience of ward automation
- Delivering staff training
Communication and Relationship Skills
Essential
- To communicate effectively, clearly and concisely complex or sensitive information relative to medicine management back to patients, staff and colleagues
- Good interpersonal skills with the ability to liaise with a wide range of staff and patients
- Demonstrates diplomacy in handling difficult staff situations.
- Team worker
Desirable
Analytical and Judgement Skills
Essential
- Proven evidence of judgement and prioritisation skills with regards to targets, deadlines and stock management.
- Proven experience in problem solving
- Demonstrates competency under pressure
- Accurate with good attention to detail
Desirable
- Experience in data collection, activities and analysis
- Evidence of understanding extended technician roles within hospital pharmacy
Planning and Organisational Skills
Essential
- Experience in organising workload to meet pharmacy services and patients' needs
- Self-motivated and able to motivate others
- Approachable
- Demonstrate ability to multitask
Desirable
Physical Skills
Essential
- Competent ICT skills
- Good level of computer literacy and word processing /keyboard skills
- Sound Word, Excel skills and be able to retrieve information from the internet
Person Specification
Training and Qualifications
Essential
- BTEC/NVQ level 3 in Pharmaceutical services or equivalent
- General Pharmaceutical Council registered Pharmacy technician
- Accuracy Checking Pharmacy Technician (Accredited scheme or evidence of in-house validations).
- Knowledge of medicines management, including relevant legislation and policies acquired through NVQ3 or BTEC equivalent level qualification plus specialist training and experience
Desirable
- Medicine Management Assessments or Validations (Accredited or proof of in-house training
- Proven knowledge and understanding of the medicine management technician role and responsibilities within hospital pharmacy.
Experience
Essential
- Substantial knowledge of medicine management procedures and policies
- Experience in the admission/discharge processes within hospital pharmacy
- Can demonstrate that they can work on their own initiative but know limits of their authority and knowledge.
- Ability to perform and work under pressure to deliver objectives and plans
Desirable
- Experience of undertaking incident investigations
- Experience of ward automation
- Delivering staff training
Communication and Relationship Skills
Essential
- To communicate effectively, clearly and concisely complex or sensitive information relative to medicine management back to patients, staff and colleagues
- Good interpersonal skills with the ability to liaise with a wide range of staff and patients
- Demonstrates diplomacy in handling difficult staff situations.
- Team worker
Desirable
Analytical and Judgement Skills
Essential
- Proven evidence of judgement and prioritisation skills with regards to targets, deadlines and stock management.
- Proven experience in problem solving
- Demonstrates competency under pressure
- Accurate with good attention to detail
Desirable
- Experience in data collection, activities and analysis
- Evidence of understanding extended technician roles within hospital pharmacy
Planning and Organisational Skills
Essential
- Experience in organising workload to meet pharmacy services and patients' needs
- Self-motivated and able to motivate others
- Approachable
- Demonstrate ability to multitask
Desirable
Physical Skills
Essential
- Competent ICT skills
- Good level of computer literacy and word processing /keyboard skills
- Sound Word, Excel skills and be able to retrieve information from the internet
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).