Nottingham University Hospitals NHS Trusts

Discharge Co-Ordinator

The closing date is 13 July 2025

Job summary

As the discharge coordinatoryou will be expected to work in the ward environment, alongside the multidisciplinary teamto ensure that effective discharge planning and communication are managed in order to provide a smooth, timely discharge from hospital for all our patients.

We are looking for an individual who is self-motivated, content with working in a busy environment and who has good time management skills. You must have excellent written and verbal communication skills, with the ability to work autonomously and as part of a team. It is essential that you act professionally at all times, have excellent interpersonal skills and the ability to prioritise work load and recognising simple or complex needs, coordinating the discharge or transfer process together with the multi-disciplinary team.

This is an exciting opportunity for a Band 3 discharge coordinator to join a motivated team , that are dedicated to the development of skills and the delivery of high quality safe care.We pride ourselves on maintaining safe patient flow and providing an efficient and quality service, the discharge coordinator is an integral part of the team.

Main duties of the job

In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to this advert.

The successful candidate must have excellent communication skills as you will need to communicate with patients, families, the wider multidisciplinary team. Experience in the use of hospital I.T. systems would be desirable though not essential as full training and support would be given as you will be required to take responsibility for ensuring that all Trust IT systems (Medway /Nerve centre etc) are kept up to date in relation to bed states and discharge planning. To work alongside the bed managers to ensure patients are transferred/discharged at the earliest opportunity to ensure patient flow is maintained

Our team is both innovative and proactive in ensuring that high quality care is delivered to our patients. We are keen to encourage developments in line with Trust policy and working in new ways. We recognise responsibility to ensure that staff are developed and stimulated within their environment in order to achieve vision and deliver care that reflects the values and behaviours of the team.

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Date posted

02 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum/pro rota

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

164-7285567

Job locations

Queen's Medical Centre

Derby Road

Nottingham

NG7 2UH

Job description

Job responsibilities

Main responsibilities will be to act as the focal point of contact for up-to-date information in relation to discharge communication, within the MDT

Act as the focal point of contact for up to date discharge information for relatives / carers whilst also providing good, quality, up-to-date, relevant written discharge information for patients, relatives and/or carers

Take responsibility for ensuring that all Trust IT systems (Medway /Nerve centre etc) are kept up date in relation to bed states and discharge planning. Ensure that Nerve centre is kept up to date in relation to all and any relevant information relating to the patients discharge including medically safe status and transfer information.

Develop an effective partnership with any admission areas and the Trust/speciality bed co-ordinators/managers to co-ordinate the timely transfer of patients, at the earliest opportunity.

Provide effective discharge planning to help with smooth timely discharges which will support the nurse in charge with early admissions.

Maintain a regular presence on the ward by working alongside the nurse in charge by attending board round to find patients that are medically fit for discharge that day and by discharging these patients in a timely manner

Identify and facilitate early transfer to the Discharge lounge patient who fit the criteria.

Take responsibility for ensuring the discharge plan information is reviewed, assessed and updated according to patient condition changes and inform the senior medical and nursing staff if patients do not have a documented management plan within 24 hours of arrival to the base ward.

Ensure the medical staff identify and record a predicted length of stay for each patient, within 24 hours of admission to a base ward

Ensure expected discharge date and time is clearly documented within the discharge plan and the medical / nursing notes.

Proactively manage the expected date of discharge against the treatment plan and report any variances to the medical and nursing teams.

Ensure patients and their carers are informed of the anticipated discharge date and time, within 24 hours of a predicted length of stay being identified.

In collaboration with the Integrated Discharge and ward nursing and medical Team, support the co-ordination of the discharge process for patients with more complex needs

Ensure social services are informed of the patients admission, if the patient is already known to them

Ensure all relevant and required assessment notices are completed in a timely manner.

Progress chases referrals and test results.

Work collaboratively with the MDT to ensure patients continuing care needs are met with the minimum of delay.

Co-ordinate the implementation of MDT discharge services / care packages.

Inform the NIC when a discharge delay is anticipated or identified

Manage the coordination of the more complex discharges from the ward ensuring ward nurse in charge is kept up to date with any relevant changes or issues relating to that discharge

Escalate any delays internal or external to the nurse in charge and bronze lead in a timely manner

Co-ordinate the prescription of TTOs as early as possible within the patients stay, but not later than 24 hours prior to discharge. Be responsible for ensuring where possible TTOs are available on the ward at least 12 hours before the patient is due to leave hospital

Take responsibility for ensuring all the necessary arrangements are put in place to optimise discharge including social care has been put in place where required , clothes for discharge and keys are available , TTOs organised and patient transport arrangements booked and confirmed.

Ensure weekend discharge arrangements for clinically fit patients are implemented by Friday afternoon.

Facilitate and maintain good collaboration between hospital, community, social services and other agencies