Job summary
Join Our Team as a Facilities Compliance, Performance, and Operational Manager! Are you ready to make a significant impact in the realm of facilities management? We are seeking a dedicated and experienced Facilities Compliance, Performance, and Operational Manager to join our Facilities Senior Management team. In this pivotal role, you will support the day-to-day operational leadership and management of a diverse range of soft services within the Directorate of Estate and Facilities Management. Key Responsibilities:
Lead all auditing efforts to ensure full compliance with statutory regulations and approved codes of practice, particularly in Health and Social Care.
Collaborate with the Facilities Department, the Trust, and our partners to maintain the highest standards of operational performance and compliance.
Why Join Us? Be part of a dynamic senior management team driving excellence in facilities management.
Influence the compliance landscape and ensure that our services meet and exceed industry standards.
Work in an environment that values innovation, collaboration, and continuous improvement.
If you are passionate about facilities management and ready to lead in ensuring compliance and performance excellence, we want to hear from you! Apply now to take the next step in your career and help us shape the future of our facilities.
Main duties of the job
This role is responsible for co-creating, monitoring, and reporting the Facilities Department's compliance performance with respect to statutory and Regulatory requirements Trust-wide, including external Contracts. Additionally, they will need to provide specialist expert compliance advice.
The post holder is responsible for supporting the Soft FM Management team by providing a full and flexible business administration & compliance service, assisting with the preparation of business cases, operational development proposals and lead the operational management of all Facilities digital Systems. Writing, delivering, and presenting assurance reports to the Estates and Facilities Directorate in a timely manner. These services include Business Performance (Statutory and Mandatory record keeping and management), administration support, contract management and managing & coordinating compliance models & systems.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description
Job responsibilities
Please refer to the job description and person specification attached to the advert for the full details.
Job description
Job responsibilities
Please refer to the job description and person specification attached to the advert for the full details.
Person Specification
Training & Qualification
Essential
- Educated to Degree level or equivalent in a professional qualification or relevant experience in the specific discipline at a comparable level for a proven significant time.
- Further specialist knowledge facilities management knowledge or experience to Masters level equivalent.
- Sustained record of continued professional development
Experience
Essential
- Significant proven management experience
- Knowledge of Healthcare/National Standards
- Proven track record of managing a variety of projects
- Experience of preparing and presenting reports and complex information, written and verbal to a range of audiences including writing policies/ procedures and protocols
- A clear understanding of the use of performance metrics to drive improvement
- Ability to quality assure information prior to being presented to the senior management team
Desirable
- Experience of Facilities Management environment - particularly related to health care.
Communication & Relationship
Essential
- Utilise persuasive, motivational and negotiating skills with empathy, to engage effecticely with NUH colleagues, Staff Side, contractors and suppliers, in negotiations.
- The postholder will be required to liaise and work collaboratively with multi-disciplinary project teams, external professional design consultants and contractors if and when required.
- Ability to provide and receive, analyse and translate to different teams, highly complex data and information to maintain performance and facilitate service improvement
Analytical and Judgement
Essential
- The postholder will be required to produce and/or analyse and interpret complex numerical and written information and be able to resolve issues surrounding conflicts of interest and data.
- Ability to use a number of different data sources - Nervecentre, MiCAD, Food ordering systems, PLACE and Accessing Model Hospital Data.
- The postholder will be responsible for setting, monitoring and reporting on the facilities department compliance performance
- The postholder shall provide a full and flexible business administration and compliance service, fully utilising appropriate Trust systems
Person Specification
Training & Qualification
Essential
- Educated to Degree level or equivalent in a professional qualification or relevant experience in the specific discipline at a comparable level for a proven significant time.
- Further specialist knowledge facilities management knowledge or experience to Masters level equivalent.
- Sustained record of continued professional development
Experience
Essential
- Significant proven management experience
- Knowledge of Healthcare/National Standards
- Proven track record of managing a variety of projects
- Experience of preparing and presenting reports and complex information, written and verbal to a range of audiences including writing policies/ procedures and protocols
- A clear understanding of the use of performance metrics to drive improvement
- Ability to quality assure information prior to being presented to the senior management team
Desirable
- Experience of Facilities Management environment - particularly related to health care.
Communication & Relationship
Essential
- Utilise persuasive, motivational and negotiating skills with empathy, to engage effecticely with NUH colleagues, Staff Side, contractors and suppliers, in negotiations.
- The postholder will be required to liaise and work collaboratively with multi-disciplinary project teams, external professional design consultants and contractors if and when required.
- Ability to provide and receive, analyse and translate to different teams, highly complex data and information to maintain performance and facilitate service improvement
Analytical and Judgement
Essential
- The postholder will be required to produce and/or analyse and interpret complex numerical and written information and be able to resolve issues surrounding conflicts of interest and data.
- Ability to use a number of different data sources - Nervecentre, MiCAD, Food ordering systems, PLACE and Accessing Model Hospital Data.
- The postholder will be responsible for setting, monitoring and reporting on the facilities department compliance performance
- The postholder shall provide a full and flexible business administration and compliance service, fully utilising appropriate Trust systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).