Job summary
Could you achieve that excellent rapport, so pivotal in achieving good patient outcomes? Do you work well as an individual and as part of a team?
Healthcare experience or having worked within customer care is desirable but all training will be given.
Wehave excellent links with the ward areas and the Theatre teams themselves; our communication and interpersonal skills are exemplary, as a good rapport withour patients is top priority.
This is cross site post, the postholder will be required to work across site as the Team Leader requires.
Main duties of the job
In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to this advert.
We workwith avariety of different wards and departments, walking long distances, transporting a range of equipment and utilising various methods of patient transportation.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description
Job responsibilities
To work as part of the Theatre Patient Escort reception team and the wider multidisciplinary team, providing an efficient and effective patient movement service within the Theatre directorate.
The post holder will also be responsible for the transportation of items required for immediate patient care, including items such as medical gases, specimens, blood, medication and equipment.
The post holder will be trained in house in all aspects of patient escorting/reception and will be expected to carry out their duties adhering to all trust policies and procedures.
Job description
Job responsibilities
To work as part of the Theatre Patient Escort reception team and the wider multidisciplinary team, providing an efficient and effective patient movement service within the Theatre directorate.
The post holder will also be responsible for the transportation of items required for immediate patient care, including items such as medical gases, specimens, blood, medication and equipment.
The post holder will be trained in house in all aspects of patient escorting/reception and will be expected to carry out their duties adhering to all trust policies and procedures.
Person Specification
Qualifications
Essential
- oAbility to undertake all training sessions required to undertake the role of Patient Escort, e.g. back care, moving and handling, infection prevention, fire training and BLS
Desirable
- oGCSE or equivalent in literacy & numeracy
Experience
Essential
- oAbility to understand and adhere to working practices for providing a Patient Escort Service (e.g. transfer of patients, medical gases, specimens, blood, management of heavier patients)
Desirable
- oPrevious experience in a Health Care setting
Communication and Relationship skills
Essential
- oAble to communicate clearly in verbal and written format ( must have basic numeracy & literacy skills)
- oUnderstands and practices the principles of confidentiality
Desirable
- oDemonstrate Computer literacy & use of IT skills - e.g. e-mail, Word, Excel etc.
- oDemonstration of team working and ability to work in team
Person Specification
Qualifications
Essential
- oAbility to undertake all training sessions required to undertake the role of Patient Escort, e.g. back care, moving and handling, infection prevention, fire training and BLS
Desirable
- oGCSE or equivalent in literacy & numeracy
Experience
Essential
- oAbility to understand and adhere to working practices for providing a Patient Escort Service (e.g. transfer of patients, medical gases, specimens, blood, management of heavier patients)
Desirable
- oPrevious experience in a Health Care setting
Communication and Relationship skills
Essential
- oAble to communicate clearly in verbal and written format ( must have basic numeracy & literacy skills)
- oUnderstands and practices the principles of confidentiality
Desirable
- oDemonstrate Computer literacy & use of IT skills - e.g. e-mail, Word, Excel etc.
- oDemonstration of team working and ability to work in team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.