Outpatient Administrator

Nottingham University Hospitals NHS Trusts

Information:

This job is now closed

Job summary

This is a 12m fixed term contract for 37.5 hours per week working 5 days per week - Monday - Friday between the hours of 8am - 5pm. Due to ever increasing demands on our service there will be a need for weekend working in the near future.

Ideally the successful candidate will have previous experience of working within an outpatient environment.

In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.

Main duties of the job

The role includes working closely with a multi disciplinary team to ensure patients appointments are booked in line with the previous clinical review. The main elements to the role are;

Booking appointments

Clinic management

Dealing with appointment queries over the telephone

Working as part of a team

Liaising with clinicians to ensure patients appointments are booked in line with their needs

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Date posted

29 April 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

164-7138726

Job locations

Queens Medical Centre

Derby Road

Nottingham

NG7 2UH


Job description

Job responsibilities

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Job description

Job responsibilities

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Person Specification

Training and Qualifications

Essential

  • To be educated to GCSE level or equivalent standard including Maths and English

Desirable

  • Knowledge and understanding of hospital IT systems

Communication and relationship skills

Essential

  • Ability to develop good working relationships with staff at all levels
  • Ability to work as part of a team
  • Excellent communication skills with the ability to communicate with staff and the public at all levels.

Analytical and judgement skills

Essential

  • Uses own initiative
Person Specification

Training and Qualifications

Essential

  • To be educated to GCSE level or equivalent standard including Maths and English

Desirable

  • Knowledge and understanding of hospital IT systems

Communication and relationship skills

Essential

  • Ability to develop good working relationships with staff at all levels
  • Ability to work as part of a team
  • Excellent communication skills with the ability to communicate with staff and the public at all levels.

Analytical and judgement skills

Essential

  • Uses own initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Queens Medical Centre

Derby Road

Nottingham

NG7 2UH


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Queens Medical Centre

Derby Road

Nottingham

NG7 2UH


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Marie Taylor

Sharna Croft

sharna.croft1@nhs.net

07713097031

Date posted

29 April 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

164-7138726

Job locations

Queens Medical Centre

Derby Road

Nottingham

NG7 2UH


Supporting documents

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