Job summary
We are looking for a dynamic and innovative individual to join the site operations team, someone who is able think on their feet and make decisions quickly in order to ensure the safe operational running of NUH sites. The successful candidate will need to demonstrate excellent time management skills, leadership and problem-solving skills, who looks at the bigger picture and has an open, adaptable and flexible "can do" attitude. You will also be someone who is confident using their own initiative, working under pressure in an ever changing, fast-moving environment.
The post holder will have unrivalled drive, energy and determination, coupled with a proven track record in working with clinical and non-clinical staff to deliver change. Experience of working operationally is advantageous. Bringing with you effective team working skills, the post holder will also be an expert in motivating, influencing and persuading staff from a range of professional backgrounds to engage with the 4 hour A&E agenda particularly, and improve the Trust's performance in this area.
Main duties of the job
The Duty Matron will work proactively with divisional nurses to support patient flow from the point of patient admission through to discharge, liaising with relevant clinical teams and divisions as necessary to minimise delays and problem solve flow issues supporting all government targets for emergency and elective patient pathways. Using live Nerve Centre data, the team will oversee allocation of all emergency and elective patients across the Trust daily, ensuring safe and appropriate patient placement and appropriately activate the escalation policy actions at all times. The post holder will develop excellent working relationships with clinical teams across the Trust, working in partnership with clinical teams to maintain activity levels in line with Service Level Agreements and addressing any capacity and blocks within service delivery.
In undertaking the duties for this post the post holder must comply with the NMC - 'The Code'. The post holder will be based at City Hospital and Queen's Medical Centre and will be expected to participate in the Duty Matron rota which ensures there is senior professional nurse leadership for site management 7 days per week 24/7.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description
Job responsibilities
Working with a vision of delivering excellence in all everything we do, the Duty Matron will work within a clinical, mobile bed management team responsible for the Trusts bed compliment.
The Duty Matron will be responsible for placing the right patients, in the right place, at the right time, supporting all government targets for emergency and elective patient pathways.
The Duty Matron will proactively support patient flow from the point of patient admission through to discharge, liaising with relevant clinical teams and divisions as necessary to minimise delays and problem solve flow issues.
The post holder will develop excellent working relationships with clinical teams across the Trust to ensure the effective utilisation of hospital beds.
In undertaking the duties for this post the post holder must comply with the NMC The Code.
The post holder will be based at City Hospital and/or the Queens Medical Centre and will be expected to participate in the duty matron rota that ensures there is senior professional leadership for site management 7 days per week 24/7.
Job description
Job responsibilities
Working with a vision of delivering excellence in all everything we do, the Duty Matron will work within a clinical, mobile bed management team responsible for the Trusts bed compliment.
The Duty Matron will be responsible for placing the right patients, in the right place, at the right time, supporting all government targets for emergency and elective patient pathways.
The Duty Matron will proactively support patient flow from the point of patient admission through to discharge, liaising with relevant clinical teams and divisions as necessary to minimise delays and problem solve flow issues.
The post holder will develop excellent working relationships with clinical teams across the Trust to ensure the effective utilisation of hospital beds.
In undertaking the duties for this post the post holder must comply with the NMC The Code.
The post holder will be based at City Hospital and/or the Queens Medical Centre and will be expected to participate in the duty matron rota that ensures there is senior professional leadership for site management 7 days per week 24/7.
Person Specification
Training and qualifications
Essential
- First degree or equivalent in health related subject
- Qualified clinical practitioner registered in NMC
Desirable
- Masters degree or equivalent post basic training
Experience
Essential
- 5 years post registration experience including management
- Experience of leading and delivering programmes of change within an acute NHS setting
Desirable
- Project management experience
Communication
Essential
- Excellent written and oral communication skills
- Strong leadership qualities
- Demonstrates conflict resolution and negotiation skills
communication
Essential
- Excellent oral communication skills
- Strong leadership qualities
- Demonstrates conflict resolution and negotiation skills
Person Specification
Training and qualifications
Essential
- First degree or equivalent in health related subject
- Qualified clinical practitioner registered in NMC
Desirable
- Masters degree or equivalent post basic training
Experience
Essential
- 5 years post registration experience including management
- Experience of leading and delivering programmes of change within an acute NHS setting
Desirable
- Project management experience
Communication
Essential
- Excellent written and oral communication skills
- Strong leadership qualities
- Demonstrates conflict resolution and negotiation skills
communication
Essential
- Excellent oral communication skills
- Strong leadership qualities
- Demonstrates conflict resolution and negotiation skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).