Job summary
The role will have responsibility in ensuring that patients and users are involved in their care. You should know about the projects relating to Outpatients service
Be visible and accessible to patients and staff alike. Providing visible evidence that their feedback is used to maintain standards or implement improvements that have an effect on their care.
Be an effective leader and role model, providing regular direct clinical care, in addition to ensuring effective use of non-clinical time to support the implementation of both clinical and non-clinical governance, facilitating the modernisation of patient services.
The Outpatient Sister/Charge Nurse will commit to the standards within the NUH Professional Practice model and embed within practice.
The post holder will be based at Nottingham University Hospitals covering QMC Campus Clinic 2 & Leengate Building, City Campus Main Outpatients and maybe asked to support the Treatment Centre Outpatient gateways. This role requires the post holder to work across NUH campuses.
Main duties of the job
Be accountable for the management of Outpatient service, patient care, maintain safe staffing levels and budgets, whilst ensuring that standards and the quality of care including the environment in which they are delivered, are maintained and improved.
To maintain a visible presence and be accessible in the clinical area to the clinical team, patients and service users, be available to visitors; enabling team members to ask questions.
Ensure all staff in the defined clinical area are competent in the use of equipment and have access to appropriate training
Lead by being visible and central to the multi-professional team, patients and relatives
Seek and actively participate in opportunities to develop the ward / service in collaboration with Clinical Lead / Matron
Ensure safe staffing levels and escalate any concerns to the Matron
Please see job description for further duties for this role.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description
Job responsibilities
Please see job description for further duties for this role.
Be accountable for the management of Outpatient service, patient care, maintain safe staffing levels and budgets, whilst ensuring that standards and the quality of care including the environment in which they are delivered, are maintained and improved.
To maintain a visible presence and be accessible in the clinical area to the clinical team, patients and service users, be available to visitors; enabling team members to ask questions.
Ensure all staff in the defined clinical area are competent in the use of equipment and have access to appropriate training
Lead by being visible and central to the multi-professional team, patients and relatives
Seek and actively participate in opportunities to develop the ward / service in collaboration with Clinical Lead / Matron
Ensure safe staffing levels and escalate any concerns to the Matron
Job description
Job responsibilities
Please see job description for further duties for this role.
Be accountable for the management of Outpatient service, patient care, maintain safe staffing levels and budgets, whilst ensuring that standards and the quality of care including the environment in which they are delivered, are maintained and improved.
To maintain a visible presence and be accessible in the clinical area to the clinical team, patients and service users, be available to visitors; enabling team members to ask questions.
Ensure all staff in the defined clinical area are competent in the use of equipment and have access to appropriate training
Lead by being visible and central to the multi-professional team, patients and relatives
Seek and actively participate in opportunities to develop the ward / service in collaboration with Clinical Lead / Matron
Ensure safe staffing levels and escalate any concerns to the Matron
Person Specification
Training and Qulifications
Essential
- Current Level one NMC registration
- Degree in health/nursing related studies
- Evidence of CPD
- Recognised teaching qualification
- Management qualification or relevant experience
Experience
Essential
- A minimum of 3 years band 6 experience
- Experience of working with patient groups
- Supervision of registered and non registered staff
- Evidence of ability to mentor
- Ability to manage a clinical area effectively
- Evidence of leading change and lead new ways of working
- Significant band 6 experience including management and leaderships of staff groups
Desirable
- Knowledge of budgets and finacial control
- Involvement in clinical governance
- Involvelment in shared governance
- Involvelment in selection and recruitment of staff
Communication and Relationship skills
Essential
- Excellent communication skills both written and verbal
- Ability to motivate and support others to encourage effective team working
- Strong leadership skills
- Demonstrate negotiating and influencing skills
- Understands the importance of confidentiality and sensitive information
Analytical and Judgement Skills
Essential
- Excellent problem-solving skills
- Experience of audit and audit tools
- Ability to work on own initiative but also as part of a team
- Ability to deal with clinical issues within defined procedures and guidelines
Planning and Organisation Skills
Essential
- Ability to prioritise own workload and maintain consistent standards
- Demonstrates organisational skills and abilities
- Demonstrate effective time management skills
- Demonstrate effective time management skills
Desirable
- Experience of staff appraisals and objective setting.
Physical Skills
Essential
- Adaptable and flexible
- Confident
- Positive, enthusiastic and motivated
- Ability to perform a range of manual handling tasks
Other requirements specific to the role (eg be able to drive or work shifts)
Essential
- Ability to travel cross site
- Ability to participate in an on call rota
Person Specification
Training and Qulifications
Essential
- Current Level one NMC registration
- Degree in health/nursing related studies
- Evidence of CPD
- Recognised teaching qualification
- Management qualification or relevant experience
Experience
Essential
- A minimum of 3 years band 6 experience
- Experience of working with patient groups
- Supervision of registered and non registered staff
- Evidence of ability to mentor
- Ability to manage a clinical area effectively
- Evidence of leading change and lead new ways of working
- Significant band 6 experience including management and leaderships of staff groups
Desirable
- Knowledge of budgets and finacial control
- Involvement in clinical governance
- Involvelment in shared governance
- Involvelment in selection and recruitment of staff
Communication and Relationship skills
Essential
- Excellent communication skills both written and verbal
- Ability to motivate and support others to encourage effective team working
- Strong leadership skills
- Demonstrate negotiating and influencing skills
- Understands the importance of confidentiality and sensitive information
Analytical and Judgement Skills
Essential
- Excellent problem-solving skills
- Experience of audit and audit tools
- Ability to work on own initiative but also as part of a team
- Ability to deal with clinical issues within defined procedures and guidelines
Planning and Organisation Skills
Essential
- Ability to prioritise own workload and maintain consistent standards
- Demonstrates organisational skills and abilities
- Demonstrate effective time management skills
- Demonstrate effective time management skills
Desirable
- Experience of staff appraisals and objective setting.
Physical Skills
Essential
- Adaptable and flexible
- Confident
- Positive, enthusiastic and motivated
- Ability to perform a range of manual handling tasks
Other requirements specific to the role (eg be able to drive or work shifts)
Essential
- Ability to travel cross site
- Ability to participate in an on call rota
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).