Nottingham University Hospitals NHS Trusts

Gateway Receptionist

Information:

This job is now closed

Job summary

This is an exciting opportunity for a Gateway receptionists to join our diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care. The post is at Daycase theatres on Gateway G at the Treatment Centre.

As the Gateway Receptionists, you will often be the first point of contact for patients and visitors when entering the unit so a friendly, welcoming smile and excellent communication skills are essential.

Main duties of the job

Tasks will include but not be limited to fulfilling all necessary reception, clerical, administrative and general tasks required to facilitate and record patient information using technology systems. Staff are expected to be courteous and considerate at all times and have excellent customer care.

Basic computer skills will be needed and an understanding of Microsoft word and excel. Basic typing skills is a necessity preferably at RSA level 2. NUH programmes such as Careflow, Bluespire, Notis would be an advantage.

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Details

Date posted

07 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

164-7013952

Job locations

Treatment Centre

2 Lister Road

Nottingham

NG7 2UH


Job description

Job responsibilities

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Job description

Job responsibilities

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Person Specification

Training & Qualifications

Essential

  • To be educated to 'O' level, GCSE or equivalent
  • Experience of Microsoft packages

Desirable

  • To possess 5 GCSE A-C passes including English and Maths or equivalent

Experience

Essential

  • Proven general office experience.
  • Customer Service Skills.
  • Experience of Team Working.
  • Good time management, planning and organisational skills required to prioritise workload.

Desirable

  • 18 week RTT knowledge and experience.
  • Knowledge of hospital IT systems, e.g. Careflow, Notis.

Communication and Relationship skills

Essential

  • Clear and precise verbal and written communication.

Desirable

  • Ability to forge good working relationships with those around them.
Person Specification

Training & Qualifications

Essential

  • To be educated to 'O' level, GCSE or equivalent
  • Experience of Microsoft packages

Desirable

  • To possess 5 GCSE A-C passes including English and Maths or equivalent

Experience

Essential

  • Proven general office experience.
  • Customer Service Skills.
  • Experience of Team Working.
  • Good time management, planning and organisational skills required to prioritise workload.

Desirable

  • 18 week RTT knowledge and experience.
  • Knowledge of hospital IT systems, e.g. Careflow, Notis.

Communication and Relationship skills

Essential

  • Clear and precise verbal and written communication.

Desirable

  • Ability to forge good working relationships with those around them.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Treatment Centre

2 Lister Road

Nottingham

NG7 2UH


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Treatment Centre

2 Lister Road

Nottingham

NG7 2UH


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Manager

Amy Martin

amy.martin71@nhs.net

01159194477

Details

Date posted

07 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

164-7013952

Job locations

Treatment Centre

2 Lister Road

Nottingham

NG7 2UH


Supporting documents

Privacy notice

Nottingham University Hospitals NHS Trusts's privacy notice (opens in a new tab)