Patient Pathway Administrator

Nottingham University Hospitals NHS Trusts

Information:

This job is now closed

Job summary

27 hours per week - 6 month maternity cover

To be responsible for the audio typing and transcription of all clinical correspondence across all specialties within the Directorate.

The post holder will be expected to ensure all clinical correspondence is typed and processed within specified timescales and will need to demonstrate a flexible approach to the job, providing typing support for the speciality.

The post holder will need fast and accurate audio typing skills and a sound knowledge of medical terminology.

The post holder must have at least one year's audio typing experience

Main duties of the job

Accurately transcribing from Winscribe digital dictation and Winscribe

Use judgement and initiative to prioritise the importance/urgency of particular requests

Ability to exchange sensitive or contentious information

Adapt a flexible attitude to meet the needs of the service

Provide cover for Patient Pathway Administrator colleagues during times of sickness and annual leave.

Promote an open friendly working environment

Adhere to Trust policies and procedures relevant to your position.

Participate in a Personal Development Plan.

In addition to the above summary, you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Date posted

16 December 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pro rata

Contract

Secondment

Working pattern

Part-time

Reference number

164-6768342-A

Job locations

City Hospital

Hucknall road

Nottingham

NG5 1PB


Job description

Job responsibilities

Accurately transcribing from Winscribe digital dictation and Winscribe Speech Recognition digital dictation, outpatient clinic letters and miscellaneous clinical correspondence to a high standard with specified timescales.

Responsible for the production of discharge summaries, clinical papers and material for publication from either audio or copy typing.

Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines

Undertake daily peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work.

Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.

Liaising with outpatient administrator re. Appointments and necessary important clinical information to ensure patients are seen on their pathway without delay.

Manage e-mail accounts to retrieve Inter Provider Transfers then record and take any necessary action as appropriate

To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway

Ensure RTT patient data quality is accurate at all times

Adapt a flexible attitude to meet the needs of the service, taking into consideration each departments unique specialty and the subsequent requirements of such specialist services.

Provide cover for Patient Pathway Administrator colleagues during times of sickness and annual leave.

Promote an open friendly working environment

Adhere to Trust policies and procedures relevant to your position.

Participate in a Personal Development Plan.

Job description

Job responsibilities

Accurately transcribing from Winscribe digital dictation and Winscribe Speech Recognition digital dictation, outpatient clinic letters and miscellaneous clinical correspondence to a high standard with specified timescales.

Responsible for the production of discharge summaries, clinical papers and material for publication from either audio or copy typing.

Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines

Undertake daily peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work.

Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.

Liaising with outpatient administrator re. Appointments and necessary important clinical information to ensure patients are seen on their pathway without delay.

Manage e-mail accounts to retrieve Inter Provider Transfers then record and take any necessary action as appropriate

To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway

Ensure RTT patient data quality is accurate at all times

Adapt a flexible attitude to meet the needs of the service, taking into consideration each departments unique specialty and the subsequent requirements of such specialist services.

Provide cover for Patient Pathway Administrator colleagues during times of sickness and annual leave.

Promote an open friendly working environment

Adhere to Trust policies and procedures relevant to your position.

Participate in a Personal Development Plan.

Person Specification

Training and Qualifications

Essential

  • RSA III or equivalent experience
  • 5 GCSE's or equivalent at grade C or above

Experience

Essential

  • Proven typing and admin experience
  • Knowledge of Hospital IT systems and experience in Microsoft Word/Outlook
  • Fast and accurate audio typing

Desirable

  • Previous experience of working in the NHS

Communication and Relationship skills

Essential

  • Must be able to accurately convey verbal and written communication
  • Must be understanding and helpful
  • Able to use correct grammar and spelling
  • Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports
  • Works within prescribed deadline

Analytical and Judgement skills

Essential

  • Able to use judgement to make decisions in order to solve problems / enquiries
  • Able to analyse situations / issues
Person Specification

Training and Qualifications

Essential

  • RSA III or equivalent experience
  • 5 GCSE's or equivalent at grade C or above

Experience

Essential

  • Proven typing and admin experience
  • Knowledge of Hospital IT systems and experience in Microsoft Word/Outlook
  • Fast and accurate audio typing

Desirable

  • Previous experience of working in the NHS

Communication and Relationship skills

Essential

  • Must be able to accurately convey verbal and written communication
  • Must be understanding and helpful
  • Able to use correct grammar and spelling
  • Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports
  • Works within prescribed deadline

Analytical and Judgement skills

Essential

  • Able to use judgement to make decisions in order to solve problems / enquiries
  • Able to analyse situations / issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

City Hospital

Hucknall road

Nottingham

NG5 1PB


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

City Hospital

Hucknall road

Nottingham

NG5 1PB


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Admin Manager

Claire Chidwick

c.fox2@nhs.net

01159691169

Date posted

16 December 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pro rata

Contract

Secondment

Working pattern

Part-time

Reference number

164-6768342-A

Job locations

City Hospital

Hucknall road

Nottingham

NG5 1PB


Supporting documents

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