Nottingham University Hospitals NHS Trusts

General Clinic Administrator - Receptionist - Clinical Services

Information:

This job is now closed

Job summary

This is a wonderful opportunity to gain a wide range of experience within the NHS.

Clinical Services are recruiting a General Clinic Administrator- Receptionist to work within Diabetes and Endocrinology. The post will be primarily based at Dundee House, City Hospital Campus with the flexibility to cover Diabetes reception, Queen's Medical Centre.

The role will encompass a wide range of tasks and variety, giving the post holder the opportunity to develop and learn new skills, whilst providing a valuable service to our patients.

In addition to the brief list above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying.

Main duties of the job

To support the outpatient team and provide reception and administration cover across multiple specialities at Dundee House.

Maintain accuracy of patient information

Clinic administration preparation

Deal appropriately with enquiries, by telephone and in person, from staff and the general public, seeking advice or referring elsewhere if necessary.

Photocopying/scanning as required

Distributing and opening in-coming mail timely and dealing with appropriately

Once trained to be able to competently use CareFlow and other information technology systems and participate in training programmes to develop and update personal skills to meet the needs of the department.

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Details

Date posted

25 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Fixed term

Duration

11 months

Working pattern

Part-time

Reference number

164-6769239

Job locations

Dundee House, City Hospital, Campus

Hucknall Road

Nottingham

NG5 1PB


Job description

Job responsibilities

Please refer to the job description and person specification attached to the advert for the full details.

Please ensure you have demonstrated the necessary essential and desirable skills in your application form.

Job description

Job responsibilities

Please refer to the job description and person specification attached to the advert for the full details.

Please ensure you have demonstrated the necessary essential and desirable skills in your application form.

Person Specification

Training & Qualifications

Essential

  • To be educated to 'O' level, GCSE or equivalent Standard including English and Maths

Experience

Essential

  • Proven general office experience
  • Customer Service Skills
  • Experience of Team Working

Desirable

  • Knowledge of clinic reception work

Communication and relationship skills

Essential

  • Ability to communicate in a clear and effective manner
  • Ability to develop good working relationships

Analytical and Judgement skills

Essential

  • Exercise judgement and know when to seek advice when dealing with patient enquiries

Planning and organisation skills

Essential

  • Ability to prioritise own tasks
Person Specification

Training & Qualifications

Essential

  • To be educated to 'O' level, GCSE or equivalent Standard including English and Maths

Experience

Essential

  • Proven general office experience
  • Customer Service Skills
  • Experience of Team Working

Desirable

  • Knowledge of clinic reception work

Communication and relationship skills

Essential

  • Ability to communicate in a clear and effective manner
  • Ability to develop good working relationships

Analytical and Judgement skills

Essential

  • Exercise judgement and know when to seek advice when dealing with patient enquiries

Planning and organisation skills

Essential

  • Ability to prioritise own tasks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Dundee House, City Hospital, Campus

Hucknall Road

Nottingham

NG5 1PB


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Dundee House, City Hospital, Campus

Hucknall Road

Nottingham

NG5 1PB


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Service Manager

Idil Abdi

Idil.abdi2@nhs.net

07812268607

Details

Date posted

25 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Fixed term

Duration

11 months

Working pattern

Part-time

Reference number

164-6769239

Job locations

Dundee House, City Hospital, Campus

Hucknall Road

Nottingham

NG5 1PB


Supporting documents

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