Apprentice Administration Assistant

Job summary

Are you a self-motivated, hardworking and enthusiastic individual looking to take their first step into an administration career in the NHS? If so, this apprenticeship post could be just what you are looking for.

We are excited to be able to offer an Administration apprenticeship opportunity working within the Maxillofacial department based at the Queens Medical Centre Campus of Nottingham University Hospitals NHS Trust.

Main duties of the job

In addition to the below summary, you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

Working alongside the admin and reception team providing support in a range of administration duties including greeting patients, answering telephone enquiries, booking patient appointments, recording outcomes, sorting post and distributing mail, general filing, electronic scanning of documents and updating records as well as other general office admin duties.

You will need good communications skills and will be supported to develop lots of new and current skills including; prioritisation, attention to detail, using your own initiative and the ability to work in a busy and fast paced environment.

You will be a conscientious and enthusiastic team player with good organisational skills. You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable.

You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure. You will present a professional and polite attitude at all times. You will learn and develop skills using Microsoft Office and NHS systems.

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.