Job summary
Working with a vision of "delivering excellence in all we do" the post holder will work with the Specialty General Manager, Associate Specialty General Manager, Head of Service and Service Lead in conjunction with the Surgery Division Team as a Service Manager for Endoscopy covering the Endoscopy units at the QMC, City Hospital and Treatment Centre to manage its surgical services.
The role will focus on delivering high quality care in line with local and national best practice and targets. The post holder will be responsible for providing daily dedicated management and improvement support to Endoscopy. The role includes aspects of operational, performance and programme management as well as service development to ensure that both services achieve its performance objectives.
Main duties of the job
In addition to the below summary you need to familiarise yourself with full Job Description and person specification documents attached to this advert.
The main duties of the job are to work alongside the Specialty General Manager, Associate Specialty General Manager and Deputy Service Managers to ensure operational effectiveness of the specialty across a number of key performance indicators.
The post holder will be responsible for the provision of information to support the activity planning and monitoring processes at service/Divisional level, as well as undertake detailed operational monitoring to ensure the service achieves local and national targets.
The post holder will ensure that system and processes are in place to prevent breaches of waiting lists and that Trust's waiting list policies are implemented and monitored effectively. They will also use activity information to manage demand and capacity of the service.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description
Job responsibilities
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
Job description
Job responsibilities
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
Person Specification
Training & Qualifications
Essential
- Degree or Equivalent qualifications or experience
- Evidence of commitment to ongoing learning and personal development
Experience
Essential
- Evidence of having achieved challenging targets
- Experience at a management level, which could include project management, business planning, change management, multidisciplinary working, financial management, human resource management, performance management
Desirable
- Experience in Healthcare
- Experience of using healthcare IT systems
Communication and relationship skills
Essential
- Ability to prioritise own workload
- Able to communicate information using a variety of written and verbal communication skills
- Understands and practices the principles of confidentiality
- Ability to work under pressure
- Able to minimise interpersonal conflict
Physical skills
Essential
- Well developed IT skills to manage and report on complex performance management information systems
Planning and organisation skills
Essential
- Evidence of developing skills to manage own workload and that of own teams when required
- Effective organisation and planning skills
Analytical and Judgement skills
Essential
- Sensitive to clinical and political demands
- Excellent problem solving skills using team when appropriate
- Able to demonstrate a pro-active approach to work/problem solving
Other requirements specific to the role (e.g. be able to drive or work shifts)
Essential
- Flexibility and adaptability to ensure workloads are achieved and service requirements are met at all times.
- Ability to work at both Trust campuses, City and QMC
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards
Person Specification
Training & Qualifications
Essential
- Degree or Equivalent qualifications or experience
- Evidence of commitment to ongoing learning and personal development
Experience
Essential
- Evidence of having achieved challenging targets
- Experience at a management level, which could include project management, business planning, change management, multidisciplinary working, financial management, human resource management, performance management
Desirable
- Experience in Healthcare
- Experience of using healthcare IT systems
Communication and relationship skills
Essential
- Ability to prioritise own workload
- Able to communicate information using a variety of written and verbal communication skills
- Understands and practices the principles of confidentiality
- Ability to work under pressure
- Able to minimise interpersonal conflict
Physical skills
Essential
- Well developed IT skills to manage and report on complex performance management information systems
Planning and organisation skills
Essential
- Evidence of developing skills to manage own workload and that of own teams when required
- Effective organisation and planning skills
Analytical and Judgement skills
Essential
- Sensitive to clinical and political demands
- Excellent problem solving skills using team when appropriate
- Able to demonstrate a pro-active approach to work/problem solving
Other requirements specific to the role (e.g. be able to drive or work shifts)
Essential
- Flexibility and adaptability to ensure workloads are achieved and service requirements are met at all times.
- Ability to work at both Trust campuses, City and QMC
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).