Family Liaison Nurse

Nottingham University Hospitals NHS Trusts

Information:

This job is now closed

Job summary

Adult Critical Care are looking to employ a motivated and conscientious senior nurse to join our friendly and dynamic multi professional team caring for critically ill patients and their families. You will have a broad experience and insight into caring for acutely unwell patients and their families. You will have the ability to support and effectively communicate with the patients and relatives.

The Family Liaison Lead will be required to have a lead nursing responsibility to assess and address the psychological needs of families from admission, during their stay and through to discharge from critical care. They will be responsible for assessing and addressing the psychological needs of families from admission, during their stay and through to discharge from critical care.

Main duties of the job

To provide effective nursing leadership, expertise, advice and psychological support to families on critical care to ensure the provision of high quality care to children and families, addressing sensitive and address complex issues.

To facilitate referral to appropriate support services and work closely with End of Life Champions and Schwartz Leads in Critical care

To act as a designated support resource to children and families and other professionals caring for them.

To provide family bereavement support and follow up care.

To facilitate the development of all staff within the critical care team in the support of families in critical care.

To promote an innovative and progressive attitude to the continual improvement of patient and family centred care through research and evidence based practice.

To work in close co-operation with and communicate effectively at all levels within the multi-disciplinary team (MDT) and outside agencies.

To contribute to long term patient management and discharge planning.

Ensure the Patient and Public Involvement feedback is integrated into service design and developments.

Ensure a comprehensive assurance report is provided every quarter to the Acute Pathway Management Team and information and learning disseminated to the staff.

To line manage and support the Professional Nurse Advocates as they work to support staff wellbeing in Critical Care

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH

Date posted

23 September 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

164-6657390

Job locations

Queens Medical Centre

Derby Road

Nottingham

NG7 2UH


Job description

Job responsibilities

See job description for further details

To provide effective nursing leadership, expertise, advice and psychological support to families on critical care to ensure the provision of high quality care to children and families, addressing sensitive and address complex issues.

To facilitate referral to appropriate support services and work closely with End of Life Champions and Schwartz Leads in Critical care

To act as a designated support resource to children and families and other professionals caring for them.

To provide family bereavement support and follow up care.

To facilitate the development of all staff within the critical care team in the support of families in critical care.

To promote an innovative and progressive attitude to the continual improvement of patient and family centred care through research and evidence based practice.

To work in close co-operation with and communicate effectively at all levels within the multi-disciplinary team (MDT) and outside agencies.

To contribute to long term patient management and discharge planning.

Ensure the Patient and Public Involvement feedback is integrated into service design and developments.

Ensure a comprehensive assurance report is provided every quarter to the Acute Pathway Management Team and information and learning disseminated to the staff.

To line manage and support the Professional Nurse Advocates as they work to support staff wellbeing in Critical Care

Job description

Job responsibilities

See job description for further details

To provide effective nursing leadership, expertise, advice and psychological support to families on critical care to ensure the provision of high quality care to children and families, addressing sensitive and address complex issues.

To facilitate referral to appropriate support services and work closely with End of Life Champions and Schwartz Leads in Critical care

To act as a designated support resource to children and families and other professionals caring for them.

To provide family bereavement support and follow up care.

To facilitate the development of all staff within the critical care team in the support of families in critical care.

To promote an innovative and progressive attitude to the continual improvement of patient and family centred care through research and evidence based practice.

To work in close co-operation with and communicate effectively at all levels within the multi-disciplinary team (MDT) and outside agencies.

To contribute to long term patient management and discharge planning.

Ensure the Patient and Public Involvement feedback is integrated into service design and developments.

Ensure a comprehensive assurance report is provided every quarter to the Acute Pathway Management Team and information and learning disseminated to the staff.

To line manage and support the Professional Nurse Advocates as they work to support staff wellbeing in Critical Care

Person Specification

Training and Qualifications

Essential

  • Current level one NMC registration
  • Evidence of academic learning at Level 3 or equivalent
  • Appropriate Teaching & Assessing Qualification
  • Possession of NMC Mentoring Course
  • Evidence of continuous professional development
  • Introductory Management/ Leadership course -e.g. Leo/ Franklin Covey

Desirable

  • Masters in health/ nursing related degree
  • Degree in health / nursing related studies or equivalent level of study
  • Formal leadership and management training / course
  • Research training/experience

Experience

Essential

  • Evidence of Critical Care knowledge and clinical practice
  • Possesses the specialised knowledge and clinical skills necessary to provide care for people with physical disability and chronic illness
  • Evidence of supervision / mentorship of staff, pre-registration and post basic students
  • Evidence of leadership, management & time management skills
  • Evidence of change management in nursing
  • Proven track record of teaching
  • Evidence of proficiency in the delivery of research/ evidence based care
  • Evidence of appropriate delegation, support and supervision of all staff
  • Evidence of continued clinical practice
  • Complete National Competency Standards

Desirable

  • Evidence of involvement in project work
  • Evidence of audit / research work within the clinical area
  • Evidence of writing policies or guidance
  • Work published or submitted for publication
  • Speaking at conferences

Communication

Essential

  • Evidence of advanced, effective written and verbal communication skills
  • Evidence of proactive problem solving
  • Evidence of computer literacy & IT skills
  • Evidence of production of timely, accurate written/electronic records and documents
  • Evidence of recognition of own level of competence and limitations and able to communicate these to appropriate staff
  • Evidence of staff appraisal & performance management of staff
  • Evidence of leading a team

Desirable

  • Evidence of devising professional development & action plans
  • Use of group dynamics to manage a team
  • Leading project work

Analytical and Judgement skills

Essential

  • Evidence of ability to assess, plan, deliver, prioritise and evaluate patient care
  • Evidence of ability to identify own learning needs
  • Evidence of an understanding of the sister/charge nurse role
  • Evidence of responding to problem situation and associated effective interventions put in place
  • Evidence of data collection and analysis

Desirable

  • Evidence of knowledge of current issues related to the NHS policies
  • Experience in the use of research tools & methodologies
  • Plans nursing care while acknowledging that rehabilitation nursing is practiced within a dynamic, therapeutic, and supportive relationship that is constantly changing, as nurses and clients influence one another

Planning and organisation skills

Essential

  • Evidence of ability to prioritise own workload and recognise
  • Evidence of ability to prioritise and respond appropriately to urgent and emergency situations
  • Evidence of leading a team
  • Evidence of use of the development, implementation and monitoring of local action plans to improve practice
  • Evidence of use of the development, implementation and monitoring of local action plans to meet objectives
  • Coordinates educational activities and uses appropriate resources to develop and implement an individualised teaching and discharge plan with patients and their families
  • Implements a plan of care by providing nursing care and education directly or through ancillary personnel, as needed, to maintain and restore function and prevent complications and further loss.
  • Lead on and support quality improvement projects to promote better patient experience and outcomes

Desirable

  • Evidence of ability to recognise when workload & priorities of others inappropriate and intervene as required.
  • Evidence of effective resource management
  • Evidence of additional responsibilities (e.g. Trust/Corporate member, National forum, Benchmarking)

Physical Skills

Essential

  • Physically able to perform the full range of nursing duties
  • Dexterity and accuracy in undertaking clinical skills, use of equipment and documentation
  • Evidence of ability to use Microsoft Office or equivalent
  • Able to undertake patient manual handling manoeuvres and non-patient manual handling manoeuvres

Desirable

  • Evidence of moving and handling training

Other requirements specific to the role:

Essential

  • Evidence of flexibility and adaptability
  • Enhanced DBS clearance
  • Evidence of caring & compassion
  • Evidence of enthusiasm and motivation
  • Confident
Person Specification

Training and Qualifications

Essential

  • Current level one NMC registration
  • Evidence of academic learning at Level 3 or equivalent
  • Appropriate Teaching & Assessing Qualification
  • Possession of NMC Mentoring Course
  • Evidence of continuous professional development
  • Introductory Management/ Leadership course -e.g. Leo/ Franklin Covey

Desirable

  • Masters in health/ nursing related degree
  • Degree in health / nursing related studies or equivalent level of study
  • Formal leadership and management training / course
  • Research training/experience

Experience

Essential

  • Evidence of Critical Care knowledge and clinical practice
  • Possesses the specialised knowledge and clinical skills necessary to provide care for people with physical disability and chronic illness
  • Evidence of supervision / mentorship of staff, pre-registration and post basic students
  • Evidence of leadership, management & time management skills
  • Evidence of change management in nursing
  • Proven track record of teaching
  • Evidence of proficiency in the delivery of research/ evidence based care
  • Evidence of appropriate delegation, support and supervision of all staff
  • Evidence of continued clinical practice
  • Complete National Competency Standards

Desirable

  • Evidence of involvement in project work
  • Evidence of audit / research work within the clinical area
  • Evidence of writing policies or guidance
  • Work published or submitted for publication
  • Speaking at conferences

Communication

Essential

  • Evidence of advanced, effective written and verbal communication skills
  • Evidence of proactive problem solving
  • Evidence of computer literacy & IT skills
  • Evidence of production of timely, accurate written/electronic records and documents
  • Evidence of recognition of own level of competence and limitations and able to communicate these to appropriate staff
  • Evidence of staff appraisal & performance management of staff
  • Evidence of leading a team

Desirable

  • Evidence of devising professional development & action plans
  • Use of group dynamics to manage a team
  • Leading project work

Analytical and Judgement skills

Essential

  • Evidence of ability to assess, plan, deliver, prioritise and evaluate patient care
  • Evidence of ability to identify own learning needs
  • Evidence of an understanding of the sister/charge nurse role
  • Evidence of responding to problem situation and associated effective interventions put in place
  • Evidence of data collection and analysis

Desirable

  • Evidence of knowledge of current issues related to the NHS policies
  • Experience in the use of research tools & methodologies
  • Plans nursing care while acknowledging that rehabilitation nursing is practiced within a dynamic, therapeutic, and supportive relationship that is constantly changing, as nurses and clients influence one another

Planning and organisation skills

Essential

  • Evidence of ability to prioritise own workload and recognise
  • Evidence of ability to prioritise and respond appropriately to urgent and emergency situations
  • Evidence of leading a team
  • Evidence of use of the development, implementation and monitoring of local action plans to improve practice
  • Evidence of use of the development, implementation and monitoring of local action plans to meet objectives
  • Coordinates educational activities and uses appropriate resources to develop and implement an individualised teaching and discharge plan with patients and their families
  • Implements a plan of care by providing nursing care and education directly or through ancillary personnel, as needed, to maintain and restore function and prevent complications and further loss.
  • Lead on and support quality improvement projects to promote better patient experience and outcomes

Desirable

  • Evidence of ability to recognise when workload & priorities of others inappropriate and intervene as required.
  • Evidence of effective resource management
  • Evidence of additional responsibilities (e.g. Trust/Corporate member, National forum, Benchmarking)

Physical Skills

Essential

  • Physically able to perform the full range of nursing duties
  • Dexterity and accuracy in undertaking clinical skills, use of equipment and documentation
  • Evidence of ability to use Microsoft Office or equivalent
  • Able to undertake patient manual handling manoeuvres and non-patient manual handling manoeuvres

Desirable

  • Evidence of moving and handling training

Other requirements specific to the role:

Essential

  • Evidence of flexibility and adaptability
  • Enhanced DBS clearance
  • Evidence of caring & compassion
  • Evidence of enthusiasm and motivation
  • Confident

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Queens Medical Centre

Derby Road

Nottingham

NG7 2UH


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Queens Medical Centre

Derby Road

Nottingham

NG7 2UH


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Matron

Rob Furby

rob.furby@nhs.net

07812276947

Date posted

23 September 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

164-6657390

Job locations

Queens Medical Centre

Derby Road

Nottingham

NG7 2UH


Supporting documents

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