Waiting List Co-ordinator

Job summary

We currently have a post for a Full-time Waiting List Co-ordinator working in our expanding Endoscopy service which covers City Campus, Treatment Centre and QMC Campus.

Working full-time 37.5 hours per week.

Endoscopy is a busy and fast paced department and while working as part of the whole team you will need to have the capability to prioritise your own workload, be confident, flexible and adaptable to varying situations in this busy environment

The successful candidate will ideally have experience in managing patient waiting lists and team co-ordination.

You will be a conscientious and enthusiastic team player, with excellent organisational and communication skills.

You will need to be able to demonstrate a clear understanding of patient confidentiality and be able to remain calm under pressure.

You will also be responsible for liaising with Consultants and Nurses to effectively book patients onto the correct waiting list within the appropriate time frame, co-ordinate the Waiting List Administrators and carry out other administrative duties.

Main duties of the job

Responsible for adding/removing patients to the NUH waiting list and co-ordinating/booking admission to hospital, using hospital IT systems, e.g. Medway PAS, Bluespier and Medilogik

Responsible for management and accurate validation of consultant waiting lists in line with cancer targets, maintaining accurate records to ensure all admissions for elective procedures are outcome and completed on Medway PAS, in line with Trust Access Policy.

Working to agreed protocols to negotiate patient admissions for inpatient and day surgery procedures.

Provide non-clinical advice regarding patient admission process seeking further advice from the Consultants or lead nurses as required.

Work flexibly and provide cross cover for colleagues within the office Attending/organising meetings, take minutes.

Telephone calls inbound/outbound relating to patients specific care, in a confidential manner.

Undertake any other duties and responsibilities, which may reasonably be required.

Participate in team, professional and personal development activities.

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.