Job summary
***Fixed term contract for 12 months***
We are looking for an experienced and motivated communications and engagement professional to work alongside our busy Family Health division and as part of the wider communications function.
As a Communications Business Partner you will be responsible for internal comms and staff engagement, proactive and reactive media relations and engaging with our stakeholders - suiting an all round comms professional keen to take the next step in their career and help us make a difference.
Working for the largest employer in Nottinghamshire and one of the biggest and busiest NHS Trusts in the country you can be sure that no two days will ever be the same.
Our teams at NUH make a difference every day. We save lives, we improve lives and we usher in new life. We are proud to play a central role in supporting the health and wellbeing of people in Nottingham, Nottinghamshire and our surrounding communities.
This is an exciting time to join NUH and help support our future ambitions through your commitment, passion and skill as a professional communicator.
Main duties of the job
This promises to be a varied, rewarding and at times challenging role involving working directly with colleagues at all levels within the Family Health Division.
You will be responsible for helping colleagues have the right information to do their jobs caring for patients to the best of their ability, you will help find and share stories of excellent care and innovation, as well as to manage sensitive reactive media in a responsible way. You will be a key part of the Trust's continued maternity improvement journey.
The successful candidate will work directly in to the Deputy Director of Communications with the wider professional support of the function, as well as embedding themselves with colleagues within the Family Health Division.
NHS experience is not essential. What matters most is that you have a want to learn, a commitment to continually improve and a desire to make a difference.
In addition to the brief list above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying.
About us
With over 20,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
We offer flexible working and will agree a way of working that supports you and NUH. You will be based at the Queen's Medical Centre in Nottingham and will work across all Trust and external sites as needed.
Job description
Job responsibilities
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
Job description
Job responsibilities
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
Person Specification
Qualifications
Essential
- Educated to postgraduate standard or equivalent experience in internal and external communications
- Excellent level of English, written and verbal
- Evidence of continuous self-development
Desirable
- Postgraduate qualification in communications, or working towards this standard
- Evidence of a solid understanding of patient confidentiality and the relevant aspects of libel law, the Freedom of Information Act, Equality Act and Data Protection Act.
Experience
Essential
- Experience of managing or supporting the communications and media management of major incidents
- Experience of managing and motivating staff and teams
- Specialist experience of managing the media on positive, sensitive and crisis issues
- Internal communications, media management, stakeholder management, campaign development and evaluation, use of social media and public relations.
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
- Experience of stakeholder management
Desirable
- Experience of working in a customer-facing environment
- Understanding of the public sector
Analytical and Judgement skills
Essential
- Ability to interpret data, produce reports and draw out recommendations to improve internal and external engagement.
- Ability to analyse issues quickly and make recommendations
Planning and organisation skills
Essential
- Ability to deliver to deadlines through effective time management skills
- Excellent project management skills
- Well organised and efficient
Desirable
- Experience of supporting and organising successful staff award programme and events
Communication and Relationship skills
Essential
- Excellent interpersonal skills with the ability to communicate and work with staff from across the organisation at all levels, along with managers from the wider NHS, journalists and external organisations
- Ability to manage confrontational situations and sensitive issues with tact and diplomacy
- Confident and able to establish credibility quickly at all levels of the organisation including senior and Trust Board level
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
Desirable
- Experience of CMS systems for websites and intranets, and confidence in using them
- Experience of developing new and innovative communication channels
Person Specification
Qualifications
Essential
- Educated to postgraduate standard or equivalent experience in internal and external communications
- Excellent level of English, written and verbal
- Evidence of continuous self-development
Desirable
- Postgraduate qualification in communications, or working towards this standard
- Evidence of a solid understanding of patient confidentiality and the relevant aspects of libel law, the Freedom of Information Act, Equality Act and Data Protection Act.
Experience
Essential
- Experience of managing or supporting the communications and media management of major incidents
- Experience of managing and motivating staff and teams
- Specialist experience of managing the media on positive, sensitive and crisis issues
- Internal communications, media management, stakeholder management, campaign development and evaluation, use of social media and public relations.
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
- Experience of stakeholder management
Desirable
- Experience of working in a customer-facing environment
- Understanding of the public sector
Analytical and Judgement skills
Essential
- Ability to interpret data, produce reports and draw out recommendations to improve internal and external engagement.
- Ability to analyse issues quickly and make recommendations
Planning and organisation skills
Essential
- Ability to deliver to deadlines through effective time management skills
- Excellent project management skills
- Well organised and efficient
Desirable
- Experience of supporting and organising successful staff award programme and events
Communication and Relationship skills
Essential
- Excellent interpersonal skills with the ability to communicate and work with staff from across the organisation at all levels, along with managers from the wider NHS, journalists and external organisations
- Ability to manage confrontational situations and sensitive issues with tact and diplomacy
- Confident and able to establish credibility quickly at all levels of the organisation including senior and Trust Board level
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
Desirable
- Experience of CMS systems for websites and intranets, and confidence in using them
- Experience of developing new and innovative communication channels
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).