Job summary
We have an exciting opportunity for a Clinical Support Trainer to support the induction, education and training needs of non-registered staff within stroke services across QMC and City Hospital.The successful candidate will be passionate about supporting the training and development needs of healthcare assistants. You will have at least 3 years experience caring for patients following a stroke. You will need to have acute hospital experience.
You will work collaboratively with the ward managers and clinical educator within stroke services to support new starters through their induction process as well as supporting / developing existing team members. You will also be working collaboratively within the wider CST network.
You will support team members in the completion and marking of their care certificates and other role related packages.
Main duties of the job
In addition to the below summary you will need to familiarise yourself with the full job description and person specification documents that are attached to this advert,
This is a role that actively supports the education, training and development of non-registered staff within stroke services.
You will work as a key member of the team alongside the ward managers and clinical educators to support a robust induction process for non-registered staff across services at both QMC and City hospital. Alongside this you will support the acquisition of clinical skills for the existing non-registered workforce and enabling them to provide safe and effective care alongside the wider multi-disciplinary team.
The post holder will be based across both QMC and City campus.
You will support the delivery of in house training events and activities to support meeting local and divisional needs.
You will work collaboratively with the wider divisional education team to support division wide training needs.
You will support the HCA academy on a rotational basis with other Clinical support trainers across the organisation.
Support HCA staff with demonstration of appropriate completion of documentation, sharing of policies and procedures, act as a role model for the provision of high standards of stroke specific care.
About us
With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description
Job responsibilities
Please refer to the job description and person specification attached to the advert for full details of the vacancy.
Job description
Job responsibilities
Please refer to the job description and person specification attached to the advert for full details of the vacancy.
Person Specification
Training and Qualifications
Essential
- Maths and English GCSE grade A-C/4-9 or equivalent (e.g. functional skills level 2)
- Care certificate
- Completed NUH role development packages: ECG, venepuncture and cannulation
- Basic ICT skills and ability to use trust ICT programmes
- Demonstrate a commitment to learning
- Demonstrate commitment to maintaining up-to-date mandatory training
Desirable
- Evidence of CPD and personal development
- Teaching and assessing qualification
- NVQ/QCF level 3 in health and social care or level 3 apprenticeship
- evidence of additional role related training: back care assessor, medical devices ATA
Experience
Essential
- Clinical working within an acute hospital environment
- Experience working within stroke services
- Evidence of supporting colleagues/new starters
- Experience in teaching/training colleagues
- Evidence of working to a high standard and delivering excellent patient care
Desirable
- teaching and/or training experience
Communication and Relationship Skills
Essential
- Demonstrate effective written and verbal communication skills
- Ability to document accurate details of meetings with staff
- Demonstrate evidence of building effective relationships with colleagues
- Ability to manage emails - responding in a timely and polite manner
- Ability to communicate with a variety of people and able to adapt communication styles accordingly
- Ability to teach individuals and small groups
- Excellent listening and observation skills
- Experience of dealing with difficult situations
- To work in a way in a way that is sensitive and responsive to the diverse needs of staff.
Analytical and Judgement Skills
Essential
- Ability to evaluate effectiveness of training sessions and adapt as necessary, with support
- Ability to gather and interpret information
- Ability to problem-solve
Planning and organisation skills
Essential
- Evidence of effective team-working and ability to work using own initiative
- Ability to respond quickly and effectively when required
- Effective time-management skills
Physical Skills
Essential
- Must be able to set up training rooms with equipment, including computer and projection
- Must be able to move equipment and resources across the Trust as required
Other requirements specific to this role
Essential
- Must be able to work clinically in a flexible shift pattern to meet the needs of the service
Person Specification
Training and Qualifications
Essential
- Maths and English GCSE grade A-C/4-9 or equivalent (e.g. functional skills level 2)
- Care certificate
- Completed NUH role development packages: ECG, venepuncture and cannulation
- Basic ICT skills and ability to use trust ICT programmes
- Demonstrate a commitment to learning
- Demonstrate commitment to maintaining up-to-date mandatory training
Desirable
- Evidence of CPD and personal development
- Teaching and assessing qualification
- NVQ/QCF level 3 in health and social care or level 3 apprenticeship
- evidence of additional role related training: back care assessor, medical devices ATA
Experience
Essential
- Clinical working within an acute hospital environment
- Experience working within stroke services
- Evidence of supporting colleagues/new starters
- Experience in teaching/training colleagues
- Evidence of working to a high standard and delivering excellent patient care
Desirable
- teaching and/or training experience
Communication and Relationship Skills
Essential
- Demonstrate effective written and verbal communication skills
- Ability to document accurate details of meetings with staff
- Demonstrate evidence of building effective relationships with colleagues
- Ability to manage emails - responding in a timely and polite manner
- Ability to communicate with a variety of people and able to adapt communication styles accordingly
- Ability to teach individuals and small groups
- Excellent listening and observation skills
- Experience of dealing with difficult situations
- To work in a way in a way that is sensitive and responsive to the diverse needs of staff.
Analytical and Judgement Skills
Essential
- Ability to evaluate effectiveness of training sessions and adapt as necessary, with support
- Ability to gather and interpret information
- Ability to problem-solve
Planning and organisation skills
Essential
- Evidence of effective team-working and ability to work using own initiative
- Ability to respond quickly and effectively when required
- Effective time-management skills
Physical Skills
Essential
- Must be able to set up training rooms with equipment, including computer and projection
- Must be able to move equipment and resources across the Trust as required
Other requirements specific to this role
Essential
- Must be able to work clinically in a flexible shift pattern to meet the needs of the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).