Job summary
This diverse role will see the successful post-holder manage our learning management system, whilst using their creativity to develop, prepare and publish e-learning materials. As part of learning and development team, the applicant will use their experience in digital learning using a variety of authoring and media technologies, underpinned by good instructional design, to create innovative digital products and services to support the education and training at the Trust. The post holder will be highly organised and able to manage multiple competing priorities and projects while delivering work to the highest standard.
Main duties of the job
Managing the effective and efficient running of the Learning Management System.
Designing, constructing and implementing e-learning applications and courses that support the Trust's objectives.
Providing the end-user support for e-Learning and technology support.
Overseeing the development of strategies and the adoption of technologies that leverage digital media to instruct and educate staff across the organisation.
Managing the Technology and Systems Co-ordinator.
Supporting the L&D Manager with exploring innovative ways to provide accessibility to training for our employees.
Providing data and feedback on the usage of the LMS, whilst offering solutions to technological barriers.
About us
With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description
Job responsibilities
To own and drive the maintenance and development of the Learning Management System (LMS) to ensure that end users are engaged and can navigate content easily and intuitively.
Support and grow a portfolio of leading digital learning products and services to learners across NUH.
Lead daily operations of the development lifecycle of the digital learning portfolio.
Lead on digital and blended learning training programmes and their related assessment.
Line manage and support the Technology & Systems Co-ordinator and liaise with the Learning & Development Manager in the initiation, planning, monitoring and reporting on the full programme of works for digital learning.
Work with trainers and subject matter experts to promote blended and digital learning approaches.
Ensure full use of learning platforms functionality to manage learners accesses and continued use.
Ensure integration of the learning platform is optimised with other systems used within the department.
Provide regular reports to the Learning & Development Manager to update the senior leadership team.
Focus on embedding the Trusts values, behaviours and competencies in the day-to-day activity and the culture of the Trust.
Ensure good working relationships.
Provide advice and expertise in the identification of technology tools used to optimised development of digital learning.
Ensure that staff awareness of digital learning opportunities is continually improving and that all stakeholders receive excellent customer service.
Job description
Job responsibilities
To own and drive the maintenance and development of the Learning Management System (LMS) to ensure that end users are engaged and can navigate content easily and intuitively.
Support and grow a portfolio of leading digital learning products and services to learners across NUH.
Lead daily operations of the development lifecycle of the digital learning portfolio.
Lead on digital and blended learning training programmes and their related assessment.
Line manage and support the Technology & Systems Co-ordinator and liaise with the Learning & Development Manager in the initiation, planning, monitoring and reporting on the full programme of works for digital learning.
Work with trainers and subject matter experts to promote blended and digital learning approaches.
Ensure full use of learning platforms functionality to manage learners accesses and continued use.
Ensure integration of the learning platform is optimised with other systems used within the department.
Provide regular reports to the Learning & Development Manager to update the senior leadership team.
Focus on embedding the Trusts values, behaviours and competencies in the day-to-day activity and the culture of the Trust.
Ensure good working relationships.
Provide advice and expertise in the identification of technology tools used to optimised development of digital learning.
Ensure that staff awareness of digital learning opportunities is continually improving and that all stakeholders receive excellent customer service.
Person Specification
Commitment to Trust Values and Behaviours
Essential
- oEducated to degree level or equivalent experience
Training & Qualifications
Essential
- oEducated to degree level or equivalent experience
- oDiploma or equivalent qualification in multimedia or a related subject
- oProfessional online/e-Learning qualification or a willingness to work towards one
Experience
Essential
- oExperience and knowledge of e-Learning and basic testing methodologies
- oKnowledge of SCORM content management systems including authentication
- oHigh level of computer literacy including creating and uploading SCORM packages to LMS
- oCreating clear and effective reports from LMS
- oExperience of website and intranet development
- oDemonstrable experience of designing e-Learning packages, being creative and have the ability to write content that is both meaningful and motivational
- oAdvanced working knowledge of Adobe Captivate, Adobe Creative Cloud, MS Office applications, SCORM and HTML 5
- oExperience of multi-professional working
- oExperience of developing and marketing a service
- oExperience with project management, including managing timelines establishing priorities, achieving milestones and deliverables
- oExcellent design and layout skills
- oAble to design and develop podcasts and via various multi-media
- oLine management experience
- oKnowledge of e-portfolio systems such as PebblePad
- oExperience of recording and editing digital audio and/or video.
- oExperience of working within a customer-facing environment to provide a high quality level of support.
- oExperience in the use and maintenance of audio visual equipment
Desirable
- oUnderstanding of Copyright, Design and Patents Act
- oUnderstanding of the NHS
- oESR and/or Oracle Learning Management System knowledge
Communication & Relationship Skills
Essential
- oOutstanding communication, influencing and interpersonal skills, must be able to deal effectively with a broad range of people from differing professional backgrounds
- oAbility to train and support staff at all levels
- oExcellent verbal and written communication skills
- oGood presentation skills
Analytical and Judgement skills
Essential
- oAdvanced report writing skills
- oExcellent attention to detail
- oExcellent problem solving skills
Planning and Organisation Skills
Essential
- oMust be able to work in an organisation that is continually changing and striving to change
- oAbility to be able to deal with and respond effectively to unplanned interruptions.
- oAble to work autonomously and recognise own limitations
- oAble to accommodate the demands of the post with flexible working as required and good attendance.
- oAble to produce high quality work whilst managing a number of projects and conflicting priorities.
- oOrganised with good attention to detail
Physical Skills
Essential
- oThe nature of this role will involve occasional periods of prolonged concentration e.g. participating in meetings the subject matter of which can be complex
Other requirements specific to the role (e.g. be able to drive or work shifts
Essential
- oFlexible approach to working hours and location of work, across the Trust, as and when required, so must be able to travel to work using own transport or suitable transport lines.
Person Specification
Commitment to Trust Values and Behaviours
Essential
- oEducated to degree level or equivalent experience
Training & Qualifications
Essential
- oEducated to degree level or equivalent experience
- oDiploma or equivalent qualification in multimedia or a related subject
- oProfessional online/e-Learning qualification or a willingness to work towards one
Experience
Essential
- oExperience and knowledge of e-Learning and basic testing methodologies
- oKnowledge of SCORM content management systems including authentication
- oHigh level of computer literacy including creating and uploading SCORM packages to LMS
- oCreating clear and effective reports from LMS
- oExperience of website and intranet development
- oDemonstrable experience of designing e-Learning packages, being creative and have the ability to write content that is both meaningful and motivational
- oAdvanced working knowledge of Adobe Captivate, Adobe Creative Cloud, MS Office applications, SCORM and HTML 5
- oExperience of multi-professional working
- oExperience of developing and marketing a service
- oExperience with project management, including managing timelines establishing priorities, achieving milestones and deliverables
- oExcellent design and layout skills
- oAble to design and develop podcasts and via various multi-media
- oLine management experience
- oKnowledge of e-portfolio systems such as PebblePad
- oExperience of recording and editing digital audio and/or video.
- oExperience of working within a customer-facing environment to provide a high quality level of support.
- oExperience in the use and maintenance of audio visual equipment
Desirable
- oUnderstanding of Copyright, Design and Patents Act
- oUnderstanding of the NHS
- oESR and/or Oracle Learning Management System knowledge
Communication & Relationship Skills
Essential
- oOutstanding communication, influencing and interpersonal skills, must be able to deal effectively with a broad range of people from differing professional backgrounds
- oAbility to train and support staff at all levels
- oExcellent verbal and written communication skills
- oGood presentation skills
Analytical and Judgement skills
Essential
- oAdvanced report writing skills
- oExcellent attention to detail
- oExcellent problem solving skills
Planning and Organisation Skills
Essential
- oMust be able to work in an organisation that is continually changing and striving to change
- oAbility to be able to deal with and respond effectively to unplanned interruptions.
- oAble to work autonomously and recognise own limitations
- oAble to accommodate the demands of the post with flexible working as required and good attendance.
- oAble to produce high quality work whilst managing a number of projects and conflicting priorities.
- oOrganised with good attention to detail
Physical Skills
Essential
- oThe nature of this role will involve occasional periods of prolonged concentration e.g. participating in meetings the subject matter of which can be complex
Other requirements specific to the role (e.g. be able to drive or work shifts
Essential
- oFlexible approach to working hours and location of work, across the Trust, as and when required, so must be able to travel to work using own transport or suitable transport lines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).