Job summary
An exciting opportunity has arisen in the Neuroscience department for a Patient Pathway Administrator to join our team. We are looking for a dynamic, hardworking and enthusiastic individual to work as part of the Neurosurgery/Neurology DBS team.
The post holder will need fast and accurate audio typing skills and a sound knowledge of medical terminology.
The role/duties of the post are outlined below. In undertaking this role, the employee will be expected to behave at all times that are consistent with and actively supports the Trust values.
Main duties of the job
To be responsible for the audio typing and transcription of all clinical correspondence within the Directorate.
The post holder will be expected to ensure all clinical correspondence is typed and processed within specified timescales and will need to demonstrate a flexible approach to the job, providing typing support for the speciality.
In addition to the below summary, you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.
About us
The regional neurosurgical unit at the Queens Medical Centre is now one of the busiest neurosurgical departments in the country. We provide both adult and paediatric services to a wide regional area of Nottinghamshire, Derbyshire, Leicestershire and Lincolnshire with catchment population of around 3 million.
With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description
Job responsibilities
Accurately transcribing from Winscribe digital dictation and Winscribe Speech Recognition digital dictation, outpatient clinic letters and miscellaneous clinical correspondence to a high standard with specified timescales.
Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines
Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.
To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway
Ensure RTT patient data quality is accurate at all times
Adapt a flexible attitude to meet the needs of the service, taking into consideration each departments unique specialty and the subsequent requirements of such specialist services.
Provide cover for Patient Pathway Administrator colleagues during times of sickness and annual leave.
Promote an open friendly working environment
Adhere to Trust policies and procedures relevant to your position.
Participate in a Personal Development Plan.
Job description
Job responsibilities
Accurately transcribing from Winscribe digital dictation and Winscribe Speech Recognition digital dictation, outpatient clinic letters and miscellaneous clinical correspondence to a high standard with specified timescales.
Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines
Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.
To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway
Ensure RTT patient data quality is accurate at all times
Adapt a flexible attitude to meet the needs of the service, taking into consideration each departments unique specialty and the subsequent requirements of such specialist services.
Provide cover for Patient Pathway Administrator colleagues during times of sickness and annual leave.
Promote an open friendly working environment
Adhere to Trust policies and procedures relevant to your position.
Participate in a Personal Development Plan.
Person Specification
Training & Qualifications
Essential
- GCSE Grade C (new grade 4) or equivalent including English and Maths
- RSA III or word processing or equivalent experience
- Computer literate to ECDL standard or equivalent
Desirable
- NVQ level 3 or equivalent
Experience
Essential
- Fast and accurate audio typing
- Proven typing and admin experience
Desirable
- Previous experience of working in the NHS and experience using MS Office, Medway PAS and Notis.
- Medical Terminology
Communication
Essential
- Uses correct grammar and spelling
- Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports
Analytical and Judgement
Essential
- Able to use judgement to make decisions in order to solve problems / enquiries
- Works in line standard procedures
Planningand Organisation
Essential
- Consistently works to high standards
- Works within prescribed deadlines
Physical Skills
Essential
- Frequent use of VDU equipment
Person Specification
Training & Qualifications
Essential
- GCSE Grade C (new grade 4) or equivalent including English and Maths
- RSA III or word processing or equivalent experience
- Computer literate to ECDL standard or equivalent
Desirable
- NVQ level 3 or equivalent
Experience
Essential
- Fast and accurate audio typing
- Proven typing and admin experience
Desirable
- Previous experience of working in the NHS and experience using MS Office, Medway PAS and Notis.
- Medical Terminology
Communication
Essential
- Uses correct grammar and spelling
- Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports
Analytical and Judgement
Essential
- Able to use judgement to make decisions in order to solve problems / enquiries
- Works in line standard procedures
Planningand Organisation
Essential
- Consistently works to high standards
- Works within prescribed deadlines
Physical Skills
Essential
- Frequent use of VDU equipment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.