Job summary
Head of Information Governance
East Midlands Imaging Network - EMRAD are looking to recruit a highly motivated Head of Information Governance to join our team.
The post holder will lead the Information Governance service to ensure the Imaging network has a single, managed, and co-ordinated approach to the implementation of Information Governance initiatives that are required to maintain the robust governance of the collaboration of 8 Trusts with a shared PACS system. They will be responsible for ensuring the Imaging Network is compliant with NHS regulations, legal requirements, and best practice on information governance.
You will have a strong knowledge and understanding of NHS governance processes. You will be an effective leader, able to bring excellent interpersonal and problem-solving skills to the role and quickly establish your credibility with both internal and external stakeholders. Your ability to contribute to the development of and implementation of the Imaging Networks strategic vision for information will be essential to your success in this role.
Main duties of the job
Strategic
- Lead and take overall responsibility for Information Governance services ensuring effective delivery of service and legislation at all times within the EMRAD Imaging Network
- Work in a strong and effective corporate manner, working with key stakeholders to ensure programme development and generate highly effective outcomes in a politically sensitive and contentious environment
- To deputise for the EMRAD Network Director as required and takes overall responsibility as required.
Operational Activity
To be accountable and take the lead role on a day to day basis for the following key areas (not limited to):
Regulatory Compliance
To lead and co-ordinate an Information Governance continuous improvement work programme within the Imaging Network in relation to;
- Code of Confidentiality (Caldicott, Data Protection, Access to Health Records).
- Records Management (Corporate Information Assurance).
- Information Security Assurance (BS7799 / ISO17799).
- Communications, Training and Awareness.
Data Security & Protection Toolkit - To support the EMRAD Imaging Network to ensure the collection of high quality evidence for all DSPT assertions, support high-level plans to rectify any shortcomings, and monitor completion.
GDPR/DPA.
Serious data breaches - Ensure that serious breaches (and NIS incidents) are identified, reported and investigated, and any recommendations/actions.
About us
We are looking for an individual who has experience of developing and co-ordinating all aspects of Information governance and security. You will be an excellent communicator both orally and in writing and will be a 'doer' with excellent organisational skills.
We are looking for someone who has a can-do attitude as well as the energy, enthusiasm, commitment and drive to deliver improvements. This is an exciting time for EMRAD; here is your chance to be part of EMRAD's continuing journey.
The EMRAD Head of Information Governance will work with the EMRAD Network Director and Medical Director to update and develop all co ordinating agreements, SOPS and Data Privacy Impact Assessments to ensure a GDPR compliant Imaging network and ensuring optimal adherence to national guidelines.
As part of the EMRAD Team the post-holder is responsible for the implementation of IG initiatives, in line with the EMRAD Imaging Network's IG Assurance Framework, and statutory/legislative requirements.
The post holder will be able to work flexibly in line with the needs of the service and work across all internal and external locations as required.
Job description
Job responsibilities
EMRAD Information Group
Ensure that EMRAD Information Group is properly constituted, has clear terms of reference and is operated and supported effectively.
Plan, arrange, and produce agendas and papers for EMRAD Information Group meetings.
Ensure that arrangements are in place to review and evaluate the effectiveness of EMRAD Information Group, including monitoring of Divisional/Departmental attendance.
Escalate issues as required to the EMRAD Imaging Network Board.
IG Incident Management
Provide specialist advice on highly complex IG/data protection issues and escalate to the EMRAD Management and Operational boards.
Take the lead role in ensuring processes are in place for the identification and resolution of IG-related incidents.
Ensure that requested user audit reports are justifiable and proportionate.
Produce management reports for EMRAD Management and Operational boards to highlight performance.
Ensure that learning from IG incidents is shared across the EMRAD Imaging Network and incidents are managed within a just culture approach.
Ensure that records are kept of requests for advice and guidance and appropriate systems are in place ensuring compliance of all staff handling requests.
Analyse requests to ensure that published guidance is relevant up-to-date and easily accessible.
IG Training
Ensure appropriate content is developed and maintained in compliance with national and legal requirements, which is of value to the EMRAD Imaging Network.
Complete an IG training needs analysis annually for relevant EMRAD Imaging Network staff and for those in specialist roles, e.g. IAOs/IAAs.
Produce management reports for the EMRAD Information Governance /Operational and Management Boards.
IAO Support
Ensure that IAOs/IAAs and EMRAD DPOs have appropriate support and guidance to enable them to:
- Maintain information assets.
- Complete data flow mapping.
- Complete data sharing agreements, as required.
Procurement/ Contracts/Due Diligence
- Ensure that tender documentation contains specific IG-related requirements, as required.
- Ensure that IG due diligence is completed for all suppliers that process EMRAD Imaging Network personal data.
- Provide support and guidance to ensure that Data Processing Agreements are in place where suppliers process EMRAD Imaging Network personal data.
Leadership
- Provide strong and visible leadership across the EMRAD Imaging Network.
- To be a core member of the EMRAD Management Team.
- Working closely with managers throughout the service to drive through the delivery of ambitious targets to continually improve performance within the service.
- To contribute as expert lead and advisor in large, complex projects.
- Build strong influential relationships with staff at all levels. Facilitate the resolution of key issues and barriers to progress, escalating as appropriate.
- Build effective alliances to ensure priorities are understood and can be delivered in an efficient and planned way, ensuring benefits can be tracked and risks monitored.
- Represent EMRAD Imaging Network locally, regionally and nationally where required.
- Inspire staff, model leadership behaviours and support a development culture.
- Collaborate with support function peers to deliver strategic objectives.
Performance / Financial Management
- Where budgets are allocated for specific work ensure that these are worked within, monitoring and escalating any concerns as required.
- To be responsible for meeting financial targets for the department budget when required.
- Ensure that internal/external partner organisations work collaboratively.
- Ensure that effective business justification is presented for allocation of any required budget funding and invest to save is demonstrated.
- Enhance the performance and capability of others through formal and informal interactions.
Governance and Risk
- Lead on ensuring that the Imaging Network has policies in place to adhere to recommended record keeping standards and retention periods for both Health and Corporate Records.
- Ensure that these policies are subject to periodic audit.
- Ensure privacy alerts in relation to EMRAD Imaging Network data access ( i.e. Fairwarning and other systems in use) are reviewed and investigate inappropriate accesses.
- Ensure that records are kept of requests for advice and guidance and appropriate systems are in place ensuring compliance of all staff handling requests.
- Analyse requests to ensure that published guidance is relevant up-to-date and easily accessible.
- Prepare, write and present papers/reports for senior committees, both internally at the EMRAD Imaging Network and externally.
- Ensure that systems are in place for teams to follow to deliver accurate and timely statutory information (e.g. FOIs).
- Own and manage the information risks on behalf of EMRAD Imaging Network relating to Information Governance.
- To keep abreast of national policy developments, analysing their impact on the strategic direction and Long Term Strategy.
Communication
- Communicate highly complex information and negotiate potentially contentious issues with key stakeholders at all organisational levels. Including supporting local and national projects to ensure all parties are fully briefed and consulted in implementing best practice.
- To participate in relevant internal divisional, corporate and external meetings, committees and working groups as required, providing data/information and analytical advice and expertise.
- Work to raise the status and profile of the EMRAD Imaging Network and Digital Services both internally and externally.
- Deal with highly complex and conflicting subject matter problems or in day to day work including the management of potentially or antagonistic situations with staff and stakeholders to ensure successful outcomes.
- Establish, chair and attend appropriate meetings with stakeholders and both communicate and record the issues, proceedings and outcomes of these meeting accordingly.
- Inspire staff at all levels, model leadership behaviours and support a development culture.
- Be pro-active in promoting the EMRAD Imaging Networks vision for delivering excellence.
- Ensure that good practice is rapidly shared and delivered at all levels within the service.
- Maintain constructive relationships with a broad range of internal and external stakeholders, including new and existing service users.
- To form relationships with other staff and managers across the EMRAD Imaging Network to enhance the reputation of the service
Human Resources
- Work as part of the EMRAD Senior Management Team to review the workforce to ensure it has the right numbers and tight level of knowledge skill and expertise to deliver services in the most effective and efficient way.
- Ensure that managers across the EMRAD Imaging Network are supported to lead, motivate and develop staff within the Information Governance.
- Ensure that all staff in the responsible Teams are regularly appraised
- Promote a culture where staff feel empowered and accountable for the service they provide.
- Lead and participate on timely recruitment as needed liaising closely with EMRAD Imaging Network HR and recruitment to ensure recruitment best practice is in place at all times.
- Manage complex HR and staffing issues liaising with HR as required and applying EMRAD Imaging Network Policies and Procedures fairly and consistently.
- To lead on the operational implementation of new local and EMRAD Imaging Network-wide policies within these services.
- To ensure compliance with EMRAD Imaging Network HR policies and procedures, including recruitment, performance management and training for the teams.
Education and Teaching
- Ensure that all staff in the EMRAD Imaging Network team receives appropriate training and ongoing development to enable them to competently and safely fulfil their roles.
- Ensure we provide opportunities for talent to be developed to ensure we continue to improve and continuously manage our succession planning.
Professional
- Maintain expert knowledge of current law, and best practice developments across IG and data protection.
- Maintain and update Professional Portfolio and Professional Development Plan. Undertake courses and other activities to satisfy continuing professional development requirements.
- Be able to work independently and manage own workload to make effective use of time and resources and working to local and national standards.
- Work flexibly and undertake other duties commensurate to the grade as required.
- Participate in Joint Annual Personal Development Review with line managers.
- Work flexibly and undertake other duties commensurate to the grade as required.
Job description
Job responsibilities
EMRAD Information Group
Ensure that EMRAD Information Group is properly constituted, has clear terms of reference and is operated and supported effectively.
Plan, arrange, and produce agendas and papers for EMRAD Information Group meetings.
Ensure that arrangements are in place to review and evaluate the effectiveness of EMRAD Information Group, including monitoring of Divisional/Departmental attendance.
Escalate issues as required to the EMRAD Imaging Network Board.
IG Incident Management
Provide specialist advice on highly complex IG/data protection issues and escalate to the EMRAD Management and Operational boards.
Take the lead role in ensuring processes are in place for the identification and resolution of IG-related incidents.
Ensure that requested user audit reports are justifiable and proportionate.
Produce management reports for EMRAD Management and Operational boards to highlight performance.
Ensure that learning from IG incidents is shared across the EMRAD Imaging Network and incidents are managed within a just culture approach.
Ensure that records are kept of requests for advice and guidance and appropriate systems are in place ensuring compliance of all staff handling requests.
Analyse requests to ensure that published guidance is relevant up-to-date and easily accessible.
IG Training
Ensure appropriate content is developed and maintained in compliance with national and legal requirements, which is of value to the EMRAD Imaging Network.
Complete an IG training needs analysis annually for relevant EMRAD Imaging Network staff and for those in specialist roles, e.g. IAOs/IAAs.
Produce management reports for the EMRAD Information Governance /Operational and Management Boards.
IAO Support
Ensure that IAOs/IAAs and EMRAD DPOs have appropriate support and guidance to enable them to:
- Maintain information assets.
- Complete data flow mapping.
- Complete data sharing agreements, as required.
Procurement/ Contracts/Due Diligence
- Ensure that tender documentation contains specific IG-related requirements, as required.
- Ensure that IG due diligence is completed for all suppliers that process EMRAD Imaging Network personal data.
- Provide support and guidance to ensure that Data Processing Agreements are in place where suppliers process EMRAD Imaging Network personal data.
Leadership
- Provide strong and visible leadership across the EMRAD Imaging Network.
- To be a core member of the EMRAD Management Team.
- Working closely with managers throughout the service to drive through the delivery of ambitious targets to continually improve performance within the service.
- To contribute as expert lead and advisor in large, complex projects.
- Build strong influential relationships with staff at all levels. Facilitate the resolution of key issues and barriers to progress, escalating as appropriate.
- Build effective alliances to ensure priorities are understood and can be delivered in an efficient and planned way, ensuring benefits can be tracked and risks monitored.
- Represent EMRAD Imaging Network locally, regionally and nationally where required.
- Inspire staff, model leadership behaviours and support a development culture.
- Collaborate with support function peers to deliver strategic objectives.
Performance / Financial Management
- Where budgets are allocated for specific work ensure that these are worked within, monitoring and escalating any concerns as required.
- To be responsible for meeting financial targets for the department budget when required.
- Ensure that internal/external partner organisations work collaboratively.
- Ensure that effective business justification is presented for allocation of any required budget funding and invest to save is demonstrated.
- Enhance the performance and capability of others through formal and informal interactions.
Governance and Risk
- Lead on ensuring that the Imaging Network has policies in place to adhere to recommended record keeping standards and retention periods for both Health and Corporate Records.
- Ensure that these policies are subject to periodic audit.
- Ensure privacy alerts in relation to EMRAD Imaging Network data access ( i.e. Fairwarning and other systems in use) are reviewed and investigate inappropriate accesses.
- Ensure that records are kept of requests for advice and guidance and appropriate systems are in place ensuring compliance of all staff handling requests.
- Analyse requests to ensure that published guidance is relevant up-to-date and easily accessible.
- Prepare, write and present papers/reports for senior committees, both internally at the EMRAD Imaging Network and externally.
- Ensure that systems are in place for teams to follow to deliver accurate and timely statutory information (e.g. FOIs).
- Own and manage the information risks on behalf of EMRAD Imaging Network relating to Information Governance.
- To keep abreast of national policy developments, analysing their impact on the strategic direction and Long Term Strategy.
Communication
- Communicate highly complex information and negotiate potentially contentious issues with key stakeholders at all organisational levels. Including supporting local and national projects to ensure all parties are fully briefed and consulted in implementing best practice.
- To participate in relevant internal divisional, corporate and external meetings, committees and working groups as required, providing data/information and analytical advice and expertise.
- Work to raise the status and profile of the EMRAD Imaging Network and Digital Services both internally and externally.
- Deal with highly complex and conflicting subject matter problems or in day to day work including the management of potentially or antagonistic situations with staff and stakeholders to ensure successful outcomes.
- Establish, chair and attend appropriate meetings with stakeholders and both communicate and record the issues, proceedings and outcomes of these meeting accordingly.
- Inspire staff at all levels, model leadership behaviours and support a development culture.
- Be pro-active in promoting the EMRAD Imaging Networks vision for delivering excellence.
- Ensure that good practice is rapidly shared and delivered at all levels within the service.
- Maintain constructive relationships with a broad range of internal and external stakeholders, including new and existing service users.
- To form relationships with other staff and managers across the EMRAD Imaging Network to enhance the reputation of the service
Human Resources
- Work as part of the EMRAD Senior Management Team to review the workforce to ensure it has the right numbers and tight level of knowledge skill and expertise to deliver services in the most effective and efficient way.
- Ensure that managers across the EMRAD Imaging Network are supported to lead, motivate and develop staff within the Information Governance.
- Ensure that all staff in the responsible Teams are regularly appraised
- Promote a culture where staff feel empowered and accountable for the service they provide.
- Lead and participate on timely recruitment as needed liaising closely with EMRAD Imaging Network HR and recruitment to ensure recruitment best practice is in place at all times.
- Manage complex HR and staffing issues liaising with HR as required and applying EMRAD Imaging Network Policies and Procedures fairly and consistently.
- To lead on the operational implementation of new local and EMRAD Imaging Network-wide policies within these services.
- To ensure compliance with EMRAD Imaging Network HR policies and procedures, including recruitment, performance management and training for the teams.
Education and Teaching
- Ensure that all staff in the EMRAD Imaging Network team receives appropriate training and ongoing development to enable them to competently and safely fulfil their roles.
- Ensure we provide opportunities for talent to be developed to ensure we continue to improve and continuously manage our succession planning.
Professional
- Maintain expert knowledge of current law, and best practice developments across IG and data protection.
- Maintain and update Professional Portfolio and Professional Development Plan. Undertake courses and other activities to satisfy continuing professional development requirements.
- Be able to work independently and manage own workload to make effective use of time and resources and working to local and national standards.
- Work flexibly and undertake other duties commensurate to the grade as required.
- Participate in Joint Annual Personal Development Review with line managers.
- Work flexibly and undertake other duties commensurate to the grade as required.
Person Specification
Experience & Knowledge
Essential
- oAt least 5 years' experience in a similar position or in a senior governance role within the NHS
- oAble to give advice on Information governance issues and analyse a range of complex facts and situations, to interpret and decide upon the best option to follow
- oAble to provide guidance to senior staff within the Trust on the development, consultation, implementation and review of trust-wide policies and procedures
- oMust possess and regularly deploy exemplary planning and organisational skills, very frequently delivering to tight deadlines, producing highly detailed work of excellent quality and accuracy, especially when such accuracy is critical in terms of legal, governance or publicity consequences.
- oAbility to obtain, absorb, analyse, interpret and communicate complex information rapidly, while retaining attention to detail
Desirable
- oExperience of interpreting and implementing national guidance
Communication and Relationship Skills
Essential
- oHighly developed interpersonal and influencing skills with the ability to build relationships at all levels
- oCommunicates highly complex and/or confidential and/or highly sensitive information to staff at any level within the Trust and also with senior individuals in other organisations.
Desirable
- oExperience of interpreting and implementing national guidance
Person Specification
Experience & Knowledge
Essential
- oAt least 5 years' experience in a similar position or in a senior governance role within the NHS
- oAble to give advice on Information governance issues and analyse a range of complex facts and situations, to interpret and decide upon the best option to follow
- oAble to provide guidance to senior staff within the Trust on the development, consultation, implementation and review of trust-wide policies and procedures
- oMust possess and regularly deploy exemplary planning and organisational skills, very frequently delivering to tight deadlines, producing highly detailed work of excellent quality and accuracy, especially when such accuracy is critical in terms of legal, governance or publicity consequences.
- oAbility to obtain, absorb, analyse, interpret and communicate complex information rapidly, while retaining attention to detail
Desirable
- oExperience of interpreting and implementing national guidance
Communication and Relationship Skills
Essential
- oHighly developed interpersonal and influencing skills with the ability to build relationships at all levels
- oCommunicates highly complex and/or confidential and/or highly sensitive information to staff at any level within the Trust and also with senior individuals in other organisations.
Desirable
- oExperience of interpreting and implementing national guidance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).