Business Analyst - Acute Directorate

Nottingham University Hospitals NHS Trusts

Information:

This job is now closed

Job summary

An exciting opportunity to work at the cutting edge of healthcare as a Business Analyst has arisen in the Acute Care Directorate of the Clinical Support Division at NUH. The successfulcandidate will be used to working in a business critical role, and keen to add value to one of the most impact-full pathways to patient care in any hospital.

Main duties of the job

As the Business Analyst, you will be working with clinicians and business colleagues at all levels to provide up to date, accurate and game changing intelligence which will lead the directorate decision making processes in key areas of the hospital.

Not only will the role expose you to interesting and pivotal areas, but you will also be working with the CCOT , Acute Pain and Spiritual and Pastoral Care teams who all play a huge role in the care NUH provides to patients.

Working with SQL and NUH's new QLIKSence environment, you will be an integral part of fast moving, dynamic team to inform, report and describe the service we are running.

About us

The Acute Care Pathway comprises Theatres, Critical Care, Critical Care Outreach, Pain and Spiritual and Pastoral Care at NUH. These are highly supportive, friendly, cohesive, ambitious and energetic teams devoted to delivering excellent care to our patients. We invest in every member of staff, are positive about well-being and engaged in developing team members.

Date posted

21 November 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

164-5801179

Job locations

Nottingham University Hospital

Nottingham

NG7 2UH


Job description

Job responsibilities

Please see attached Job Description and Person Specification.

To deliver a co-ordinated high quality, relevant, timely and proactive information service, working closely with managers, project leads, clinical staff, analytical and admin teams within Acute Pathway, Clinical Support Division and across the

To undertake, maintain and develop regular and ad hoc reports using a broad range of tools and techniques, and to provide detailed advice, support and guidance to clients using specialist

To understand and interpret highly complex information requirements, assess the purpose for which the information is required and develop and deliver appropriate solutions using various information query tools and languages and statistical

To analyse highly complex data for a wide range of clients, determining the best form for communicating/presenting the information, from simple to highly complex and ensuring that the presentation is relevant, comprehensible and conforms to agreed timescales with the client.

Use of and systems management for Bluespier Theatres management system inc. liaison with provider and Digital Services as appropriate and provide key steer for options appraisals reviews to ensure future Digital Services requirements for the service are fit for

To line manage the Acute Pathway Data Analyst.

To plan and organise workloads to ensure deadlines are met for statutory, regular and ad-hoc requests.

To proactively support the Pathway General Manager and pathway leadership team in completion of projects, using project management tools where appropriate to manage

To proactively improve methods of data extraction, manipulation, analysis and Develop new and existing systems and define and evaluate alternative options.

To manage the collection and collation of other sources of information to support the production of comprehensive, multi-faceted information reports to the

To provide relevant data or information, as required, at short notice that is of a satisfactory accurate level in order to aid urgent discussions relating to service and pathway

Identify, investigate and understand possible anomalies in the information analysed, and establish effective exception

Develop & maintain robust processes to validate

In conjunction with Divisional Principle Analyst ensure Acute Pathway complies with appropriate Information Governance

To have knowledge of local and national developments in relation to health information and systems and act as an initial point of contact/expertise for queries and issues

Attend meetings where required as Acute Pathway information expert to interpret and present information, provide explanations where the information analysis is highly complex, give advice and

To undertake and fully understand the completion and submission of the wide range of returns to Care Commissioning Groups, the Trust Development Authority and the Department of Health and to assume responsibility for returns.

To undertake a variety of other complex information retrieval and reporting duties as part of the business support team. To undertake any other duties which might reasonably be required.

To train end users to understand and fully utilise solutions provided by Corporate Teams or Acute Pathway Information Team. To develop guidance notes for service users to ensure the source and meaning of information is

To give specialist training and provide ongoing development for the data analysts and new members of the Acute Pathway Business Team. To provide cover as necessary for other members of the

To ensure compliance with the policies and procedures of the Trust, Divisions, Service and other external organisations, which may be amended and added to from time to time.

Job description

Job responsibilities

Please see attached Job Description and Person Specification.

To deliver a co-ordinated high quality, relevant, timely and proactive information service, working closely with managers, project leads, clinical staff, analytical and admin teams within Acute Pathway, Clinical Support Division and across the

To undertake, maintain and develop regular and ad hoc reports using a broad range of tools and techniques, and to provide detailed advice, support and guidance to clients using specialist

To understand and interpret highly complex information requirements, assess the purpose for which the information is required and develop and deliver appropriate solutions using various information query tools and languages and statistical

To analyse highly complex data for a wide range of clients, determining the best form for communicating/presenting the information, from simple to highly complex and ensuring that the presentation is relevant, comprehensible and conforms to agreed timescales with the client.

Use of and systems management for Bluespier Theatres management system inc. liaison with provider and Digital Services as appropriate and provide key steer for options appraisals reviews to ensure future Digital Services requirements for the service are fit for

To line manage the Acute Pathway Data Analyst.

To plan and organise workloads to ensure deadlines are met for statutory, regular and ad-hoc requests.

To proactively support the Pathway General Manager and pathway leadership team in completion of projects, using project management tools where appropriate to manage

To proactively improve methods of data extraction, manipulation, analysis and Develop new and existing systems and define and evaluate alternative options.

To manage the collection and collation of other sources of information to support the production of comprehensive, multi-faceted information reports to the

To provide relevant data or information, as required, at short notice that is of a satisfactory accurate level in order to aid urgent discussions relating to service and pathway

Identify, investigate and understand possible anomalies in the information analysed, and establish effective exception

Develop & maintain robust processes to validate

In conjunction with Divisional Principle Analyst ensure Acute Pathway complies with appropriate Information Governance

To have knowledge of local and national developments in relation to health information and systems and act as an initial point of contact/expertise for queries and issues

Attend meetings where required as Acute Pathway information expert to interpret and present information, provide explanations where the information analysis is highly complex, give advice and

To undertake and fully understand the completion and submission of the wide range of returns to Care Commissioning Groups, the Trust Development Authority and the Department of Health and to assume responsibility for returns.

To undertake a variety of other complex information retrieval and reporting duties as part of the business support team. To undertake any other duties which might reasonably be required.

To train end users to understand and fully utilise solutions provided by Corporate Teams or Acute Pathway Information Team. To develop guidance notes for service users to ensure the source and meaning of information is

To give specialist training and provide ongoing development for the data analysts and new members of the Acute Pathway Business Team. To provide cover as necessary for other members of the

To ensure compliance with the policies and procedures of the Trust, Divisions, Service and other external organisations, which may be amended and added to from time to time.

Person Specification

Training & Qualifications

Essential

  • oEducated to degree level or equivalent learning/experience
  • oEvidence of continued professional development

Desirable

  • oPost graduate qualification or equivalent learning/experience
  • oRelevant experience of Project Management and/ or qualification, for example, PRINCE2, Agile or similar

Experience

Essential

  • oProven experience working in an analytical role
  • oDetailed analysis & validation of various types of data to inform assessment of performance of complex organisations and to help identify opportunities for improvement.

Desirable

  • oDetailed knowledge of relevant NHS data and information processes
  • oKnowledge/experience of NHS operational structures and processes
  • oFamiliarity with a range of analytical and statistical tools used in service/process/quality improvement projects (e.g. six sigma).
  • oFamiliarity/experience with ICT systems management

Communication and relationship skills

Essential

  • oExcellent written and verbal communication skills
  • oExcellent interpersonal, leadership and team working skills
  • oAbility to communicate complex (potentially contentious or sensitive) analytical issues to data literate persons or groups at various levels of understanding/experience
  • oAble to interpret the client's needs, to ensure that the most appropriate data/information is provided
  • oAbility to deal effectively with a range of queries from Directors, Managers, project leads and clinical staff and successfully engage with key stakeholders.
  • oAbility to explain to colleagues of varying experiences and backgrounds in informal settings a range of data, measurement and analytical topics which may be new and unfamiliar concepts.

Analytical and Judgement skills

Essential

  • oInnovative thinker with the ability to identify and consider alternative ways of enabling data to be collected and presented where conventional options are not available.
  • oAble to act as an expert in field of data capture, manipulation and dissemination.
  • oAbility to manipulate data from a variety of sources and present in the most appropriate format (process maps, charts, tables etc).
  • oAbility to analyse, interpret and present highly complex information from large data sets
  • oAble to use appropriate statistical analysis tools as required
  • oVery high level of computer literacy & technical competence including MS Excel & Access with an understanding of a range of additional data analysis querying and Business Intelligence tools.
  • oHigh level of numeracy with good problem solving, use of initiative and attention to detail
  • oWorking knowledge of SQL

Desirable

  • oMinimum of 2 years' experience of a very high level of computer literacy & technical competence - including use of a range of additional data analysis querying and Business Intelligence tools (e.g. Microsoft SQL Server 2008 R2 , Microsoft Visual Studio/ Microsoft Report Builder and Qliksense) and of MS Excel & Access.

Planning and organisation skills

Essential

  • oExcellent organisational and planning skills
  • oAbility to prioritise own workload
  • oAbility to manage a series of concurrent and consecutive pieces of work.
  • oAbility to adapt to interruptions and changing priorities
  • oSet own priorities and develop work programmes for department
  • oAbility to organise pieces of work involving input from other people, to ensure completion in a timely manner
  • oAbility to use and apply project management tools/principles

Desirable

  • oProven ability to manage, co-ordinate and have overall responsibility for a range of projects.
Person Specification

Training & Qualifications

Essential

  • oEducated to degree level or equivalent learning/experience
  • oEvidence of continued professional development

Desirable

  • oPost graduate qualification or equivalent learning/experience
  • oRelevant experience of Project Management and/ or qualification, for example, PRINCE2, Agile or similar

Experience

Essential

  • oProven experience working in an analytical role
  • oDetailed analysis & validation of various types of data to inform assessment of performance of complex organisations and to help identify opportunities for improvement.

Desirable

  • oDetailed knowledge of relevant NHS data and information processes
  • oKnowledge/experience of NHS operational structures and processes
  • oFamiliarity with a range of analytical and statistical tools used in service/process/quality improvement projects (e.g. six sigma).
  • oFamiliarity/experience with ICT systems management

Communication and relationship skills

Essential

  • oExcellent written and verbal communication skills
  • oExcellent interpersonal, leadership and team working skills
  • oAbility to communicate complex (potentially contentious or sensitive) analytical issues to data literate persons or groups at various levels of understanding/experience
  • oAble to interpret the client's needs, to ensure that the most appropriate data/information is provided
  • oAbility to deal effectively with a range of queries from Directors, Managers, project leads and clinical staff and successfully engage with key stakeholders.
  • oAbility to explain to colleagues of varying experiences and backgrounds in informal settings a range of data, measurement and analytical topics which may be new and unfamiliar concepts.

Analytical and Judgement skills

Essential

  • oInnovative thinker with the ability to identify and consider alternative ways of enabling data to be collected and presented where conventional options are not available.
  • oAble to act as an expert in field of data capture, manipulation and dissemination.
  • oAbility to manipulate data from a variety of sources and present in the most appropriate format (process maps, charts, tables etc).
  • oAbility to analyse, interpret and present highly complex information from large data sets
  • oAble to use appropriate statistical analysis tools as required
  • oVery high level of computer literacy & technical competence including MS Excel & Access with an understanding of a range of additional data analysis querying and Business Intelligence tools.
  • oHigh level of numeracy with good problem solving, use of initiative and attention to detail
  • oWorking knowledge of SQL

Desirable

  • oMinimum of 2 years' experience of a very high level of computer literacy & technical competence - including use of a range of additional data analysis querying and Business Intelligence tools (e.g. Microsoft SQL Server 2008 R2 , Microsoft Visual Studio/ Microsoft Report Builder and Qliksense) and of MS Excel & Access.

Planning and organisation skills

Essential

  • oExcellent organisational and planning skills
  • oAbility to prioritise own workload
  • oAbility to manage a series of concurrent and consecutive pieces of work.
  • oAbility to adapt to interruptions and changing priorities
  • oSet own priorities and develop work programmes for department
  • oAbility to organise pieces of work involving input from other people, to ensure completion in a timely manner
  • oAbility to use and apply project management tools/principles

Desirable

  • oProven ability to manage, co-ordinate and have overall responsibility for a range of projects.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Nottingham University Hospital

Nottingham

NG7 2UH


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Nottingham University Hospital

Nottingham

NG7 2UH


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Insight Manager , Clinical Support Division

Lauren Townsend

Lauren.townsend@nuh.nhs.uk

07812279108

Date posted

21 November 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

164-5801179

Job locations

Nottingham University Hospital

Nottingham

NG7 2UH


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