Job summary
An exciting opportunity has arisen for an 8 month secondment as an Access Manager for Gynaecology & Obstetrics at NUH. Working with a vision of "delivering excellence in all we do" the post holder will work alongside the Associate Specialty General Manager for Gynaecology in conjunction with the Family Health Divisional Team, to manage the service and support achievement of the Business Unit's and Trust's restoration and strategic plans. This role will be predominantly gynaecology focused but will also provide support to Obstetrics and the Fertility service.The post holder will lead on operational management of Gynae-oncology operating at the City and Benign gynaecology operating at the QMC, including managing the waiting list coordinator team and MDT coordinators within the service. They will also lead on monitoring and validation of performance against national and local targets and patient pathways throughout the service and both identify and drive service improvements within the division. The post holder will deputise for the Associate Specialty General Manager as appropriate.The majority of benign gynaecology clinical activity currently takes place at the Treatment Centre (TC), therefore this role will work closely alongside the service manager for gateway F at the TC (outpatient activity) and the service manager for TC theatre activity.
Main duties of the job
In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.
We are looking for a confident, well-motivated, reliable and pro-active individual to support and manage the administrative team across the service, bringing new ideas to improve the service provided to our patients across Nottingham. This role includes the opportunity to work closely on projects to improve and transform the service.
The successful candidate will have excellent communication skills with proven experience of managing a team. They will have the ability to deal with sensitive situations and conflict in a diplomatic and tactful manner and will have experience of recruitment and sickness absence management, along with the ability to coordinate and motivate staff to ensure a consistent standard is delivered.
About us
With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description
Job responsibilities
Working closely with the the ASGM and SGM the successful candidate will have the ability to anticipate and manage capacity and performance issues in a timely manner. They will be able to organise and prioritise their own workload against constantly changing demands to meet agreed targets and deadlines, working flexibly as required.
Job description
Job responsibilities
Working closely with the the ASGM and SGM the successful candidate will have the ability to anticipate and manage capacity and performance issues in a timely manner. They will be able to organise and prioritise their own workload against constantly changing demands to meet agreed targets and deadlines, working flexibly as required.
Person Specification
Training and Qualifications
Essential
- A level Qualification preferably in Maths and English.
- NVQ 3 in Management or equivalent experience.
- ECDL or equivalent experience.
Desirable
- Diploma/degree holder.
- Leadership Training Certificate or equivalent
Experience
Essential
- Previous experience of working in the NHS and NUH
- Previous experience of using Medway PAS, Bluespier, Notis, Datix and other NUH reporting systems
- Experience within the Healthcare sector at a management level including: change management, multidisciplinary working, financial management, human resource management,performance
- Experience in monitoring and validating patient pathways- in particular 18 week RTT and Cancer 2WW/31 day/62 day targets
Desirable
- Experience of project management and use of project management techniques i.e. process
- Experience in managing elective waiting lists and processes involved from listing patient for surger
- Experience of using Microsoft Excel to analyse and track data
Communication
Essential
- Must be able to receive and understand complex or sensitive information from both verbal and documented reports
- Able to build strong rapport and relationships with both administrative and clinical teams
- Ability to work as part of a team and quickly adapt to changing situations.
Desirable
- Experience of working in a similar role within the NHS.
Analytical and Judgement skills
Essential
- Able to use own initiative to analyse a range of facts or situations, compare a range of options and make a decision
- Strong knowledge and application of 18 week RTT and cancer targets.
Planning and organisational skills
Essential
- Can manage and prioritise own workload
- Understands how and when to escalate and delegate
- Able to adjust plans and actions at short notice where circumstances require it
Physical Skills
Essential
- Well-developed IT skills to manage and report on complex performance management
Person Specification
Training and Qualifications
Essential
- A level Qualification preferably in Maths and English.
- NVQ 3 in Management or equivalent experience.
- ECDL or equivalent experience.
Desirable
- Diploma/degree holder.
- Leadership Training Certificate or equivalent
Experience
Essential
- Previous experience of working in the NHS and NUH
- Previous experience of using Medway PAS, Bluespier, Notis, Datix and other NUH reporting systems
- Experience within the Healthcare sector at a management level including: change management, multidisciplinary working, financial management, human resource management,performance
- Experience in monitoring and validating patient pathways- in particular 18 week RTT and Cancer 2WW/31 day/62 day targets
Desirable
- Experience of project management and use of project management techniques i.e. process
- Experience in managing elective waiting lists and processes involved from listing patient for surger
- Experience of using Microsoft Excel to analyse and track data
Communication
Essential
- Must be able to receive and understand complex or sensitive information from both verbal and documented reports
- Able to build strong rapport and relationships with both administrative and clinical teams
- Ability to work as part of a team and quickly adapt to changing situations.
Desirable
- Experience of working in a similar role within the NHS.
Analytical and Judgement skills
Essential
- Able to use own initiative to analyse a range of facts or situations, compare a range of options and make a decision
- Strong knowledge and application of 18 week RTT and cancer targets.
Planning and organisational skills
Essential
- Can manage and prioritise own workload
- Understands how and when to escalate and delegate
- Able to adjust plans and actions at short notice where circumstances require it
Physical Skills
Essential
- Well-developed IT skills to manage and report on complex performance management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).