Job summary
An exciting opportunity has arisen at Nottingham University Hospitals NHS Trust for a Senior Digital Business Partner to join the Digital Business Team on a permanent basis.
This is an incredibly exciting time to join Nottingham University Hospitals Trust as we embark on an ambitious programme to deploy a new Electronic Patient Record for the Trust alongside supporting our Clinical and Corporate Divisions in the delivery of excellent patient care. Digital technology is also a key enabler to driving efficiencies and underpins the delivery of the wider Trust strategy.
NUH is a flexible employer and remote working is now a fully embedded part of our working practices. This role involves management of an experienced team of Digital Business Partners and requires an enthusiastic, diligent and hard-working individual to deliver the key objectives.
This is an excellent opportunity for an experienced Business Partner with leadership experience, or an experienced manager from within the NHS who can bring their knowledge of managing relationships with customers who is looking to gain experience of delivering excellent Digital solutions.
The post holder may be required to participate in an Incident Management on-call rota, to support the needs of the business.
Main duties of the job
The post holder take responsibility for the day to day management of the Digital Business Partnership function, ensuring policies and processes are in place to facilitate strong and successful partnerships with both internal and external stakeholders.
The post holder will ensure that the delivery of Digital solutions aligns to the Digital Strategy and the Digital requirements of the business, and supports the transition of demand into solutions that deliver benefits to the organisation and ensures that opportunities to improve the service are developed and implemented. The post holder will also be responsible for ensuring that Operational Level Agreements (OLAs) are in place with Clinical and Corporate Divisions and will work collaboratively with other leaders within Digital Services and the wider Trust to ensure that we provide the best possible service to NUH.
About us
This is an exciting time for Digital Services at NUH. Digital technology is increasingly at the heart of patient care and we are a passionate team dedicated to delivering an excellent service.
The work here is challenging but varied, no two days are ever the same. As a member of the Senior Management team, you will have the autonomy to make decisions and drive efficiencies through process improvement.
We have nurtured a supportive environment where people feel empowered to do their job. The role is based at city but remote working will be supported.
Patient care is at the heart of all we do so if you are passionate about patient care,join us and help us to make a difference.
Job description
Job responsibilities
In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.
Job description
Job responsibilities
In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.
Person Specification
Training & Qualifications
Essential
- Educated to at least a master's degree level or have equivalent experience
- Computer literate, holder of ECDL or equivalent experience in the use of MS Applications
Desirable
- ITIL Management Qualification
- A recognised professional qualification in Business Relationship Management
Physical skills
Essential
Other requirements specific to the role
Essential
- Requirement to work across NUH and the community. Undertaking senior management duties
Experience
Essential
- Has at least 5 years' experience of working at a senior level delivering a service to customers with an emphasis on business relationship management
- Has a clear understanding of Trust Business processes
- Has excellent knowledge and experience of the Additional Service Request process within NUH.
- Has experience leading, managing and developing staff
Desirable
- Experience as a senior manager within an IT Delivery environment.
- Has experience of working in an NHS business setting
- Experience of managing complex Additional Service Requests that have resulted in the implementation of successful digital solutions in line with customer requirements
Communication and relationship skills
Essential
- Political awareness can operate at all levels within an organisation and across different organisations
- Experience of managing issues that are contentious or that require strong negotiation skills
- Excellent written, communication and motivational skills, communicating with enthusiasm, commitment and conviction.
- Experienced in making cases of need and recommendations for the future
Analytical and Judgement skills
Essential
- Ability to analyse and interpret complex information and make valid contributions to decision making at organisational level
- Reach timely and effective decisions based on the appropriate use of information
Planning and organisation skills
Essential
- Highly organised, with the ability to work to agreed goals, in a self-directed and professional manner
- Ability to manage differing and conflicting demands made on service delivery by management
- Experienced at planning effectively and managing own workload and that of others
Person Specification
Training & Qualifications
Essential
- Educated to at least a master's degree level or have equivalent experience
- Computer literate, holder of ECDL or equivalent experience in the use of MS Applications
Desirable
- ITIL Management Qualification
- A recognised professional qualification in Business Relationship Management
Physical skills
Essential
Other requirements specific to the role
Essential
- Requirement to work across NUH and the community. Undertaking senior management duties
Experience
Essential
- Has at least 5 years' experience of working at a senior level delivering a service to customers with an emphasis on business relationship management
- Has a clear understanding of Trust Business processes
- Has excellent knowledge and experience of the Additional Service Request process within NUH.
- Has experience leading, managing and developing staff
Desirable
- Experience as a senior manager within an IT Delivery environment.
- Has experience of working in an NHS business setting
- Experience of managing complex Additional Service Requests that have resulted in the implementation of successful digital solutions in line with customer requirements
Communication and relationship skills
Essential
- Political awareness can operate at all levels within an organisation and across different organisations
- Experience of managing issues that are contentious or that require strong negotiation skills
- Excellent written, communication and motivational skills, communicating with enthusiasm, commitment and conviction.
- Experienced in making cases of need and recommendations for the future
Analytical and Judgement skills
Essential
- Ability to analyse and interpret complex information and make valid contributions to decision making at organisational level
- Reach timely and effective decisions based on the appropriate use of information
Planning and organisation skills
Essential
- Highly organised, with the ability to work to agreed goals, in a self-directed and professional manner
- Ability to manage differing and conflicting demands made on service delivery by management
- Experienced at planning effectively and managing own workload and that of others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).