Assistant Services Manager - Catering

Nottingham University Hospitals NHS Trusts

Information:

This job is now closed

Job summary

Day to day management & responsibility for the delivery of a patient focused service.

Directly leading a team of professional facilities team leaders and responsibility of front line catering teams.

We require professional, proactive and hardworking staff to work as part of a team within the Estates & Facilities Services.

The role involves management of staff in Clinical and non-clinical areas providing and maintaining the highest standard of cleaning to all areas in all wards and departments, ensuring at all times the highest degree of cleanliness, safety and care.

Hours of work are 37.5 per week working a 5 week rota including 1 weekend out of 5 working between 7am and 7pm

In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.

Main duties of the job

The post holder has overall responsibilities for delivering the highest standard of food services to patients, staff and visitors.

The job requires management leadership skills in relation to budgetary and staffing responsibilities.

To provide first line management to facilities team leaders and staff as part of the zonal structure for catering.

To lead a professional team of facilities team leaders and facilities assistants co-operatively working within multidisciplinary clinical teams to understand ward/department requirements

Ensuring staffing levels are maintained within the department.

Directly involved in recruitment & staff attendance.

To achieve our performance standards and make the best use of resources to contribute to an affordable healthcare system

Carrying out national standards audits with senior clinical team, monitor standards, develop action plans and track progress as required.

Responsible for staff health & wellbeing first line management and undertaking team leader appraisals and ensuring mandatory training is completed for both team leaders & front line staff.

Experience of catering and / or cleaning services and the management of staff are essential though full training will be given.

Facilitation of staff training and education needs through annual appraisals, objectives targeting, safe working environment provision, SOP and risk assessments

About us

With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Our organisation is driven by our strategic objectives and organisational values and we look for people who are strongly aligned with them.

Our values are: Caring and helpful; Safe and Vigilant for our patients and colleagues; Being Clinically Excellent and driving innovation to meet the needs of our patients; Using our Resources wisely whilst; Providing Quality products, services and experiences for staff and patients

Our Team is tight knit and work well together.

Annual Leave starts at 27 days a year plus bank holidays.

There are also a number of staff discounts via NHS Discounts website

Date posted

23 October 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

164-5733440

Job locations

QMC

Derby Road

Nottingham

NG7 2UH


Job description

Job responsibilities

Please refer to the job description and person specification attached to the advert for the full details.

Job description

Job responsibilities

Please refer to the job description and person specification attached to the advert for the full details.

Person Specification

Training & Qualifications

Essential

  • oA Diploma / Degree or NVQ level 4 or equivalent in business / facilities related management or relevant management experience.
  • oECDL or equivalent

Desirable

  • Educated to degree level.

Experience

Essential

  • Substantial experience of managing teams in a healthcare cleaning/catering environment or facilities/complex company.
  • oDetailed knowledge, practical experience and understanding of a range of work procedures and practices relating to managing cleaning/catering staff.
  • oExperience of complaints handling in a healthcare environment or complex company.
Person Specification

Training & Qualifications

Essential

  • oA Diploma / Degree or NVQ level 4 or equivalent in business / facilities related management or relevant management experience.
  • oECDL or equivalent

Desirable

  • Educated to degree level.

Experience

Essential

  • Substantial experience of managing teams in a healthcare cleaning/catering environment or facilities/complex company.
  • oDetailed knowledge, practical experience and understanding of a range of work procedures and practices relating to managing cleaning/catering staff.
  • oExperience of complaints handling in a healthcare environment or complex company.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

QMC

Derby Road

Nottingham

NG7 2UH


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

QMC

Derby Road

Nottingham

NG7 2UH


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Assistant Head of Estates

Tom Lappin

Tom.lappin@nuh.nhs.uk

Date posted

23 October 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

164-5733440

Job locations

QMC

Derby Road

Nottingham

NG7 2UH


Supporting documents

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