Ward Administrator Trainer- Maternity

Job summary

The post holder will work closely with the wider workforce education team as part of the Institute of Care Excellence. Supported by the Institute Practice Development Lead, they will lead a project focused on scoping current practices and support for Ward Administrators, to ensure consistent induction, training and development of Ward Administrators and Ward Reception staff, with the aim to support these roles in practice and further reduce the administration pressures on clinical teams.

They will review development and training for Ward Administrators , piloting initially within midwifery services, to encompass supporting the practice education administration and quality requirements of clinical wards and departments.

Supported by the Institute Practice Development Leads they will liaise with Ward Leaders and Practice Supervisors and Assessors, to ensure high quality experiences for students and learners. They will also act as a point of communication and liaison between the Ward Administrators and the education team.

They will work to identify outcomes and benefits of the Ward Administrator role, to value, develop and retain the role as essential to the ward team.

Main duties of the job

The post holder will work in partnership with clinical staff, Practice Supervisors and Assessors, wards and other midwifery/nursing areas to provide support and guidance to Ward Administrators in clinical practice, ensuring all achieve the required standards for role and deliver high quality service at all times.

The post holder will work closely with Ward Leaders and clinical areas to ensure Ward Administrators are competent, safe, compassionate, well-trained, caring and put the patient first and foremost always. The post holder will provide information as required for written and verbal reports that may need to be provided.

The post holder will be an excellent communicator, establish positive working relationships quickly at all levels of the organisation and manage a busy workload, responding to conflicting priorities as required. The post holder will be able to problem solve and escalate concerns as required, acting as positive and well-represented role model at all times.

The post holder will have a key role in supporting the Institute of Care Excellence with ensuring high quality learner experiences .

The post holder will be based between all NUH sites and must be able to travel to education providers and to support corporate events if and when they occur

The post holder must be able to work flexibly to meet the demands of the training programme.

About us

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are currently under-represented at NUH.

Nottingham University Hospitals (NUH) NHS Trust, has been rated 'outstanding' for caring by the CQC and the only organisation in Europe with ANCC Pathway to Excellence and Magnet recognised Hospitals.

NUH aims to ensure that staff are developed and empowered within their environment and promotes shared decision making through a Shared Governance model.

The Institute of Care Excellence is central to NUH's journey to international excellence and leads the development of new knowledge, innovation and education - driving the delivery of world-class care for the people of Nottinghamshire, the East Midlands, nationally and beyond.

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience.