Job summary
People (Workforce) Planning and Transformation is a function of Human Resources, its primary purpose is to develop a workforce plan for the organisation, enabling the organisation to have an inclusive workforce which is responsive to changes in care, both now and in the future.
Workforce Planning is essential at Nottingham University Hospitals (NUH) to ensure we have the right people with the right attitudes, behaviours, values, skills and experience providing care and support.
Understanding the experiences of staff is an important element within Workforce Planning. The People Planning and Transformation Team (PPTT) are responsible for coordinating and analysing the data from a number of staff surveys for the organisation to include:
- National NHS Staff Survey
- National Quarterly Pulse Survey (NQPS)
- Starters Survey
- Leavers Survey
- Internal Movers Survey
The post-holder's main responsibility is to provide comprehensive project support to the Team working on a range of projects around Workforce Planning and Transformation with a specific focus on Surveys. This role will include working closely with senior colleagues and the wider teams across NUH.
In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.
Main duties of the job
The post-holder will support the People Planning and Transformation Team in such tasks as:
- Setting up and maintaining project documentation
- Producing regular and ad hoc reports
- Key point of contact for internal and external stakeholders and regulators around surveys
- Delivering training and awareness raising sessions
- Analysing qualitative and quantitative data from surveys
- Preparing reports using ESR data and other sources (such as National Staff Survey Co-ordination Centre data)
- Undertaking surveys
- Engaging with diverse audiences both internal and external
- Monitoring the achievement of milestones and supporting meetings and events.
The role will require strong planning, organisational, negotiating and analytical skills to ensure effective engagement of all parties/stakeholders and co-ordination of projects
About us
Nottingham University Hospitals, with over 18,000 staff is one of the biggest employers in the City with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation and recognise it is more important than ever to plan ahead for the future workforce needs.
- This is an unique opportunity to join an innovative team and be part of an exciting programme to support Workforce Planning and Transformation across the organisation.
All team members currently work flexibly using a hybrid approach between home and a base at City Hospital, located within Human Resources.
Our Trust vision is for our hospitals to become 'outstanding in health outcomes and patient and staff experience'. To achieve that vision, we need modern, fit for purpose buildings that will support us to deliver effective and efficient care and help us to train the next generation of healthcare workers. Tomorrow's NUH is the name of our programme to develop our hospital estate and this role will play a key part in supporting that programme.
Job description
Job responsibilities
- Provide an efficient and comprehensive project and administrative support service to the PPTT with a specific focus on surveys, to assist in the planning and delivery of agreed project deadlines and events
- Contribute to the development of policies, procedures, systems and processes for promotion and implementation of staff surveys across NUH
- Run various reports from on-line platforms of staff feedback/survey results at Trust, Division, Speciality and Team level, providing evaluation and analysis of both qualitative and quantitative data for the Staff Survey Group
- Support PPTT to procure on behalf of the Trust any required data platforms (housing qualitative and quantitative data from aforementioned surveys) to include approving access, providing training and regular reports
- Support PPTT in ensuring all national reporting milestones are achieved, assisting to investigate the causes of any variation from target/plan and proactively contribute to implement solutions
- Deliver proactive support to the PPTT and complete individual work on projects (both solely and in a supported capacity) as required.
- Intelligence gathering (qualitative and quantitative) to support report writing, bids and business cases
- Work flexibly and adapt to situations as they arise using judgment and initiative to make informed decisions, in line with flexible working arrangements
- Plan and organise own time and able to make decisions on the prioritisation of their own workload without referring to line manager
- Act as first point of contact for enquiries for projects and PPTT related events from all internal and external stakeholders and have the autonomy to make decisions on behalf of the team as necessary.
- Ensure key project information is compiled, managed and updated to the highest level of quality and accuracy and within a timely manner. This will include the preparation of reports, flow charts, presentations and other project documents.
- Take a central role in communicating information regarding projects/work programme or activities to a range of audiences, including maintaining and updating information displayed on the Trust website, intranet and social media and internal HR communications.
- Use interactive platforms such as Canva to design and create posters, flyers and other related assets to support promotion of surveys
- Organise meetings and events for projects (both virtually and physically), which may include co-ordination of venues and speakers, helping to prepare supporting information and documents, creating agendas and taking minutes.
- Maintain project information systems and produce documents and regular ad hoc reports for the PPTT and other senior managers as required.
- Access to and a clear understanding, including ability to run reports from ESR, Business Intelligence will be expected along with ability to develop Excel spreadsheets/databases/solutions for both monitoring and reporting on projects
- Collect, collate, record and analyse data to set baseline (for evaluation purposes), monitor progress and to evidence the impact of projects.
- Support the development of departmental or Trust wide policies and procedures.
- Develop knowledge and keep updated of relevant national/local strategies and policies and local improvement programmes.
- Suggest and support improvements to current management information, analysis and reporting to enhance decision-making processes.
- Support the inclusion of all relevant evidence/research and best practice, as a key information requirement, into all project documentation.
- Monitor project risks and resolve any day to day issues using own judgement to select the most appropriate solution, ensuring that project issue and risk logs are updated as appropriate.
- Communicate with key individuals and use negotiating/persuasive skills to gain solutions to project issues, using own initiative.
- Maintain constructive relationships with a broad range of internal and external stakeholders.
- Plan and organise own work to meet set deadlines managing, at times, any unpredictable work patterns as best as possible, being adaptable to priority requests.
- Regularly use IT systems such as Microsoft Office, Word, Powerpoint, Excel and in-house Trust systems to manipulate data to produce key reports in a variety of different formats
- Manage the ordering process of any necessary project/programme resources and/or equipment, adhering to the local financial perimeters set out within the department or Trust wide if applicable.
- Support the procurement process for relevant projects (e.g. Training)
- As required, line management of a junior member of staff. E.g. Administrative Assistant /Administration Apprentice.
- Support and deliver various training (virtually and face to face), related to PPTT functions, e.g. National NHS Staff Survey Awareness Raising Sessions
- Carry out training as required, both as a learner and to other learners in the team about new Standard Operating Procedures/ Policies; use of new software, ICT applications, electronic devices
Job description
Job responsibilities
- Provide an efficient and comprehensive project and administrative support service to the PPTT with a specific focus on surveys, to assist in the planning and delivery of agreed project deadlines and events
- Contribute to the development of policies, procedures, systems and processes for promotion and implementation of staff surveys across NUH
- Run various reports from on-line platforms of staff feedback/survey results at Trust, Division, Speciality and Team level, providing evaluation and analysis of both qualitative and quantitative data for the Staff Survey Group
- Support PPTT to procure on behalf of the Trust any required data platforms (housing qualitative and quantitative data from aforementioned surveys) to include approving access, providing training and regular reports
- Support PPTT in ensuring all national reporting milestones are achieved, assisting to investigate the causes of any variation from target/plan and proactively contribute to implement solutions
- Deliver proactive support to the PPTT and complete individual work on projects (both solely and in a supported capacity) as required.
- Intelligence gathering (qualitative and quantitative) to support report writing, bids and business cases
- Work flexibly and adapt to situations as they arise using judgment and initiative to make informed decisions, in line with flexible working arrangements
- Plan and organise own time and able to make decisions on the prioritisation of their own workload without referring to line manager
- Act as first point of contact for enquiries for projects and PPTT related events from all internal and external stakeholders and have the autonomy to make decisions on behalf of the team as necessary.
- Ensure key project information is compiled, managed and updated to the highest level of quality and accuracy and within a timely manner. This will include the preparation of reports, flow charts, presentations and other project documents.
- Take a central role in communicating information regarding projects/work programme or activities to a range of audiences, including maintaining and updating information displayed on the Trust website, intranet and social media and internal HR communications.
- Use interactive platforms such as Canva to design and create posters, flyers and other related assets to support promotion of surveys
- Organise meetings and events for projects (both virtually and physically), which may include co-ordination of venues and speakers, helping to prepare supporting information and documents, creating agendas and taking minutes.
- Maintain project information systems and produce documents and regular ad hoc reports for the PPTT and other senior managers as required.
- Access to and a clear understanding, including ability to run reports from ESR, Business Intelligence will be expected along with ability to develop Excel spreadsheets/databases/solutions for both monitoring and reporting on projects
- Collect, collate, record and analyse data to set baseline (for evaluation purposes), monitor progress and to evidence the impact of projects.
- Support the development of departmental or Trust wide policies and procedures.
- Develop knowledge and keep updated of relevant national/local strategies and policies and local improvement programmes.
- Suggest and support improvements to current management information, analysis and reporting to enhance decision-making processes.
- Support the inclusion of all relevant evidence/research and best practice, as a key information requirement, into all project documentation.
- Monitor project risks and resolve any day to day issues using own judgement to select the most appropriate solution, ensuring that project issue and risk logs are updated as appropriate.
- Communicate with key individuals and use negotiating/persuasive skills to gain solutions to project issues, using own initiative.
- Maintain constructive relationships with a broad range of internal and external stakeholders.
- Plan and organise own work to meet set deadlines managing, at times, any unpredictable work patterns as best as possible, being adaptable to priority requests.
- Regularly use IT systems such as Microsoft Office, Word, Powerpoint, Excel and in-house Trust systems to manipulate data to produce key reports in a variety of different formats
- Manage the ordering process of any necessary project/programme resources and/or equipment, adhering to the local financial perimeters set out within the department or Trust wide if applicable.
- Support the procurement process for relevant projects (e.g. Training)
- As required, line management of a junior member of staff. E.g. Administrative Assistant /Administration Apprentice.
- Support and deliver various training (virtually and face to face), related to PPTT functions, e.g. National NHS Staff Survey Awareness Raising Sessions
- Carry out training as required, both as a learner and to other learners in the team about new Standard Operating Procedures/ Policies; use of new software, ICT applications, electronic devices
Person Specification
Training and Qualifications
Essential
- Diploma/Degree level qualification or equivalent experience.
- Evidence of continued professional development
Desirable
- Interest in themes related to Staff Engagement and Surveys
Experience
Essential
- Relevant and extensive experience within administrative / project / programme support/ events organisation
- Experience of supporting service improvement and partnership working
- Experience in dealing with complex issues
- Experience of reviewing / contributing to Experience of working with NHS clinicians / engaging with diverse stakeholders. Experience of providing project support in an NHS setting A policies and procedures
- Experience of supporting meetings/events such as process mapping or project group meetings
- Experience of working with confidential, sensitive or contentious information
- Basic knowledge of project management principles
Desirable
- Experience of providing project support in an NHS setting
Communication and Relationship Skills
Essential
- Capable of establishing and developing working relationships with a range of key stakeholders and team members
- Basic knowledge of project management principles
- Able to prepare and produce concise yet insightful communications for dissemination to a broad range of stakeholders as required
- Experience of preparing presentations to a varied group of internal and external stakeholders
Analytical and Judgement Skills
Essential
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
- Able to pull together comprehensive reports, data and correspondence adhering to the NHS confidentiality policy and with minimum supervision.
- Able to pull together comprehensive reports, data and correspondence adhering to the NHS confidentiality policy and with minimum supervision.
Planning and organisation skills
Essential
- Responsible for own personal development
- To have the ability to prioritise workload and to recognise changing priorities and act within the team to re- prioritise as appropriate
- Ability to consistently work to a high standard and within prescribed deadlines
Person Specification
Training and Qualifications
Essential
- Diploma/Degree level qualification or equivalent experience.
- Evidence of continued professional development
Desirable
- Interest in themes related to Staff Engagement and Surveys
Experience
Essential
- Relevant and extensive experience within administrative / project / programme support/ events organisation
- Experience of supporting service improvement and partnership working
- Experience in dealing with complex issues
- Experience of reviewing / contributing to Experience of working with NHS clinicians / engaging with diverse stakeholders. Experience of providing project support in an NHS setting A policies and procedures
- Experience of supporting meetings/events such as process mapping or project group meetings
- Experience of working with confidential, sensitive or contentious information
- Basic knowledge of project management principles
Desirable
- Experience of providing project support in an NHS setting
Communication and Relationship Skills
Essential
- Capable of establishing and developing working relationships with a range of key stakeholders and team members
- Basic knowledge of project management principles
- Able to prepare and produce concise yet insightful communications for dissemination to a broad range of stakeholders as required
- Experience of preparing presentations to a varied group of internal and external stakeholders
Analytical and Judgement Skills
Essential
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
- Able to pull together comprehensive reports, data and correspondence adhering to the NHS confidentiality policy and with minimum supervision.
- Able to pull together comprehensive reports, data and correspondence adhering to the NHS confidentiality policy and with minimum supervision.
Planning and organisation skills
Essential
- Responsible for own personal development
- To have the ability to prioritise workload and to recognise changing priorities and act within the team to re- prioritise as appropriate
- Ability to consistently work to a high standard and within prescribed deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Nottingham University Hospitals NHS Trusts
Address
Nottingham University Hospitals NHS Trust - City Hospital
Hucknall Road
Nottingham
NG5 1PB
Employer's website
https://www.nuh.nhs.uk/ (Opens in a new tab)