Clinical Skills Coordinator

Job description

Job responsibilities

The duties below tie in with the key responsibilities of your day-to-day work:

Handle day-to-day student and Clinical Teacher enquiries for all aspects of the course.

To act as the first point of contact for MEC queries from a wide range of service users.

To ensure compliance of health and safety legislation within the centre. This will include guidelines around the supervision of clinical staff and medical students within the trust policies and procedures, maintaining safe systems of working including the safe cleaning, storage and security of equipment.

To implement and maintain systems to ensure the coordination of use/loan of equipment.

To maintenance clinical equipment and technology in line with trust guidelines.

To ensure equipment provision and guidance to all users within the clinical skills areas.

Oversee MEC room bookings ensuring that the areas are being used to full capacity and potential.

Setting up and preparing equipment for respective sessions and ensuring clear down after each session.

Ordering and maintaining stocks and supplies of clinical skills equipment and other items as required.

Liaise with suppliers regarding equipment and delivery within the department ensuring that orders are correctly receipted.

To ensure patient payments are processed in good time and handle such queries with the support of team leaders.

To support trust compliance in line with patient safety policies.

Support maintenance and updates to medical students on the University Moodle platform where required.

Have an awareness and understanding of the undergraduate curriculum and how it is implemented at other Trusts in the Medical Schools sphere, in order to share best practice and developments, to facilitate enhanced teaching and learning experience.

To support the QAA and SIFT process within various clinical courses, as required.

To support the department in any other administration duties as required.

Person Specification

Training & Qualifications

Essential

• Educated to GCSE Level. NVQ Level 3 in Business and Administration or equivalent. Willingness to learn and work on own continual professional development with the support of management team.

Desirable

• Experience in a clinical setting with an understanding of basic skills required. Evidence of personal progression.

Experience

Essential

• Minimum of one-year relevant administrative experience. Proven record of planning, organisation and administrative skills. Experience with standard office software such as Microsoft Office Responsive to change. Ability to proof read and has attention to detail. Able to work autonomously and manage own workload.

Desirable

• Experience using and managing databases. Experience of hospital systems. Experience of working in a hospital environment.

Communication and relationship skills

Essential

• Evidence of excellent communication skills (verbal, written, phone). Ability to adapt communication style accordingly. Awareness of multi-cultural needs and diversity issues, ability to adapt to and overcome communication barriers. Able to present information verbally on an individual basis and to small and large groups. Develop and maintain good working relationships with management team, administrative team, clinical teachers, students and patients. Resourceful; displaying initiative and self-motivated. Ability to deal with queries/requests efficiently and effectively.

Desirable

• Experience of presenting to small/large groups. Pastoral skills to ensure care of students; diplomatic but able to deal effectively with challenging issues and signpost as needed.

Analytical and Judgement skills

Essential

• Able to make decisions when guided only by broad principles and departmental policies. Able to work to clear timescales and objectives. Able to prepare and communicate materials for meetings and be proficient in minute taking and transcribing. Able to make a judgement on potential operational problems that may prevent completing a task on time.

Desirable

• Experience of implementing change. Experience of data collation and management.

Planning and organisation skills

Essential

• Ability to use own initiative to both work under pressure to tight deadlines and solve issues. Consistently working to high standards to be as thorough and accurate with tasks. Understand limits of own responsibilities and confident in escalating issues where appropriate. Demonstrate a confident approach, and the ability to inspire confidence in a team. Able to demonstrate innovative and forward thinking approach.

Desirable

• Able to keep abreast of developments in the Trust and across the wider NHS that may affect education.

Physical skills

Essential

• Standard Keyboard Use & office duties. Able to move equipment following appropriate methods. Able to travel between sites. Punctual & reliable with good attendance record.

Other requirements specific to the role (e.g. be able to drive or work shifts)

Essential

• Hours of work - weekdays; standard office hours Frequent use of VDU. A/V & teaching equipment assembly & transport. Able to travel to both QMC & City Hospital.

Commitment to Trust Values and Behaviours

Essential

• Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Queens Medical Centre Campus

Derby Road

Nottingham

NG7 2UH

Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)