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Nottingham University Hospitals NHS Trusts

Support Medical Secretary

Information:

This job is now closed

Job summary

We are looking to recruit a Band 3 Support Medical Secretary to join our well established secretarial team in the department of Allergy & Immunology,. This is a permanent full-time position with core working hours of 8.00 am to 4.00pm or 9.00am to 5.00 pm.

We are looking for an enthusiastic and conscientious team player with excellent audio typing ability. You will be able to work under pressure, have good written and verbal skills with excellent time-management and organisational skills. You will be able to prioritise your workload throughout the day. You will be able to demonstrate a clear understanding of confidentiality issues and your behavior will be consistent with the Trust's Values and Behavioral standards.

Main duties of the job

In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.

As part of a team you will be responsible for the audio typing and transcription of clinical correspondence and will need to be a fast and accurate typist with an understanding of medical terminology.You will work closely with the band 4 Specialty PA's to ensure the timely review of results and any subsequent actions are undertaken. You must able to prioritise your own workload according to the changing day to day demands and deadlines and use your own initiative to respond to queries both within and outside of the Organisation with a professional manner to patients, relatives and staff.

About us

With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Details

Date posted

28 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

164-5364868-A

Job locations

Queens Medical Centre

Derby Road

Nottingham

NG7 2UH


Job description

Job responsibilities

Please refer to the job description and person specification attached to the advert for the full details.

Accurately transcribe digitally transcribed clinical letters using Winscribe, producing high quality work within defined deadlines.

Establish and maintain admin systems/databases

Dealing with incoming mail and results.

Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines

Answer telephone queries and escalate appropriately

Undertake peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work.

Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner ensuring timely handover to relevant staff

Manage e-mail accounts to retrieve Inter Provider Transfers then record and take any necessary action as appropriate

To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway

Adapt a flexible attitude to meet the needs of the service, taking into consideration each departments unique specialty and the subsequent requirements of such specialist services.

Provide cover for colleagues during times of sickness and annual leave.

Undertake any other duties which may be reasonably required.

Promote an open friendly working environment

Adhere to Trust policies and procedures relevant to your position.

Participate in a Personal Development Plan.

Job description

Job responsibilities

Please refer to the job description and person specification attached to the advert for the full details.

Accurately transcribe digitally transcribed clinical letters using Winscribe, producing high quality work within defined deadlines.

Establish and maintain admin systems/databases

Dealing with incoming mail and results.

Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines

Answer telephone queries and escalate appropriately

Undertake peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work.

Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner ensuring timely handover to relevant staff

Manage e-mail accounts to retrieve Inter Provider Transfers then record and take any necessary action as appropriate

To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway

Adapt a flexible attitude to meet the needs of the service, taking into consideration each departments unique specialty and the subsequent requirements of such specialist services.

Provide cover for colleagues during times of sickness and annual leave.

Undertake any other duties which may be reasonably required.

Promote an open friendly working environment

Adhere to Trust policies and procedures relevant to your position.

Participate in a Personal Development Plan.

Person Specification

Training & Qualifications

Essential

  • RSA III word processing or equivalent experience
  • 5 GCSE's or equivalent C or above - must include English
  • Computer literate to ECDL standard or equivalent.

Desirable

  • NVQ level 3 or equivalent

Experience

Essential

  • Fast and accurate audio typing
  • Proven typing and admin experience

Desirable

  • Previous experience of working in the NHS and experience using MS Office, Medway PAS and Notis.
  • Medical Terminology

Communication

Essential

  • Uses correct grammar and spelling
  • Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports

Analytical and Judgement

Essential

  • Able to use judgement to make decisions in order to solve problems / enquiries
  • Works in line standard procedures

Planning and organisation

Essential

  • Consistently works to high standards
  • Works within prescribed deadlines

Physical skills

Essential

  • Frequent use of VDU equipment
Person Specification

Training & Qualifications

Essential

  • RSA III word processing or equivalent experience
  • 5 GCSE's or equivalent C or above - must include English
  • Computer literate to ECDL standard or equivalent.

Desirable

  • NVQ level 3 or equivalent

Experience

Essential

  • Fast and accurate audio typing
  • Proven typing and admin experience

Desirable

  • Previous experience of working in the NHS and experience using MS Office, Medway PAS and Notis.
  • Medical Terminology

Communication

Essential

  • Uses correct grammar and spelling
  • Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports

Analytical and Judgement

Essential

  • Able to use judgement to make decisions in order to solve problems / enquiries
  • Works in line standard procedures

Planning and organisation

Essential

  • Consistently works to high standards
  • Works within prescribed deadlines

Physical skills

Essential

  • Frequent use of VDU equipment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Queens Medical Centre

Derby Road

Nottingham

NG7 2UH


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Queens Medical Centre

Derby Road

Nottingham

NG7 2UH


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Service Manager

Evadne Blake

evadne.blake@nuh.nhs.uk

01150249924

Details

Date posted

28 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

164-5364868-A

Job locations

Queens Medical Centre

Derby Road

Nottingham

NG7 2UH


Supporting documents

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