Receptionist/ Clerk

Job summary

An exciting opportunity has arisen for a part time fixed term position in Sexual Health for 12 months.

We are looking to recruit a part time receptionist/clerk to provide comprehensive administrative and reception support to all areas of the service. This role requires answering calls in our busy Contact Centre where you will gather sensitive information to book patients into the appropriate appointment slots whilst ensuring efficient and sensitive communication at all times. You will help us to organise and administer activities in line with agreed service priorities.

Main duties of the job

In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advertYou will need to be confident, self-motivated with excellent organisational and IT skills and be able to prioritise your workload effectively to meet deadlines whilst ensuring a high standard of service is maintained.

We expect you to be able to work under pressure with the ability to use your judgement and initiative to prioritise the urgency of particular requests within our defined guidelines.You will have GCSE level C or equivalent in English and Maths with excellent written and verbal communication skills and be competent in the use of Microsoft packages including Word, Excel and Outlook email package.

About us

With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Sexual Health Services provide services in many locations throughout Nottinghamshire. We provide a comprehensive contraception and sexual health service to a multicultural community of all ages.

Our services are highly confidential and of a very sensitive nature and therefore our staff must be able to reflect this. You will need to work between the City Hospital Campus and Victoria Health Centre throughout the week along with Community clinics as necessary.The Service is open 8:30am -7:00pm so you will be required to work weekdays and evenings. You will also work some Saturday's (about 1 in 8) working on a rota system.