Job summary
Patient Safety is our top priority at Nottingham University Hospitals NHS Trust.
We have a strong track record in implementing patient safety programmes to improve the safety and quality of care provided to patients. We have an exciting opportunity to work as a member of our ambitious team to improve the safety of patients further with the implementation of the new national Patient Safety Incident Review Framework.
We are looking for exceptional individuals who can demonstrate a real enthusiasm for patient safety. You will bring key organisational skills to Serious Incident investigation and patient safety projects within our ambitious programme of work.
In return we can offer you an extremely supportive and experienced environment in which to work and a commitment to continue your personal and professional development.
Main duties of the job
We are looking for exceptional individuals who can demonstrate a real enthusiasm for patient safety. You will bring key organisational skills to Serious Incident investigation and patient safety projects within our ambitious programme of work.
About us
In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to this advert.
In return we can offer you an extremely supportive and experienced environment in which to work and a commitment to continue your personal and professional development.
Job description
Job responsibilities
We have an exciting opportunity to work as a member of our ambitious team to improve the safety of patients further with the implementation of the new national Patient Safety Incident Review Framework.
See Job Description and Person Specification attached.
Job description
Job responsibilities
We have an exciting opportunity to work as a member of our ambitious team to improve the safety of patients further with the implementation of the new national Patient Safety Incident Review Framework.
See Job Description and Person Specification attached.
Person Specification
Physical skills
Essential
- Skilled in the use of use IT packages, systems and/or databases to fulfil role requirements
- The ability to concentrate for long periods of time due to the varied and unpredictable work pattern
- Manual handling to include patient records
- Able to travel between NUH sites
Training & Qualifications
Essential
- Educated to degree level or with relevant equivalent experience
- Demonstration of ongoing professional development
- A firm understanding of patient confidentiality, how to maintain it and laws related to it
Desirable
- Qualifications and courses associated with Patient Safety
- Qualifications and courses associated with leadership
- Qualifications and courses associated with service improvement
Experience
Essential
- Experience of leading and coordinating investigations (i.e. HR, complaint, internal review of service investigations)
- Experience of service improvement methodologies
- Experience of working with external agencies and influencing internal change
- Evidence of using patient process redesign and/or other techniques to improve services
- Experience of working across organisational and professional boundaries in the development of healthcare services
Desirable
- Experience of managing clinical incidents including serious incidents
- Experience of leading difficult and/or emotive discussions with patients, families, staff or other individuals
- Experience of HSIB
- Knowledge of relevant legislation
- Experience of working within the acute healthcare setting
Communication & relationship skills
Essential
- Ability to communicate with colleagues at all levels in the organisation including Trust Directors and Divisional Leadership Teams
- Able to present and receive complex information within a multi-professional team
- Demonstrate negotiation and influencing skills and ability to develop and maintain constructive relationships
- Assertiveness skills and the ability to deal with conflict
- Team player who can initiate, delegate and complete projects
- Demonstrate self-awareness and understanding of personal accountability
Desirable
- Proven knowledge of national and local patient safety initiatives
- Demonstrate evidence of providing formal teaching/training sessions
Analytical & Judgement skills
Essential
- Able to assimilate, analyse and present complex problems and data, identify necessary action, make recommendations and ensure actions are taken
- Ability to generate, report and present data to all levels of Trust personnel
- Demonstrate insight in the use of data to influence patient care and services
- Ability to receive, interpret and communicate complex data, which requires analysis, interpretation and comparison of a range of options
Desirable
- Demonstrate a knowledge of current issues related to NHS strategy and policy
Planning & Organisational skills
Essential
- Ability to engage staff and work collaboratively
- Manage and lead complex projects with internal and external stakeholders
- Prioritise own workload and coordinate activities of other colleagues in the Corporate Patient Safety Team
- Ability to work under tight deadlines and pressure whilst delivering high quality work
Other requirements specific to the role
Essential
- Demonstrate coping mechanisms for dealing with highly emotive events
- Highly motivated and resourceful with a proactive approach to problem solving
- Innovator with a positive can do attitude
- Able to work autonomously
- Team player
Person Specification
Physical skills
Essential
- Skilled in the use of use IT packages, systems and/or databases to fulfil role requirements
- The ability to concentrate for long periods of time due to the varied and unpredictable work pattern
- Manual handling to include patient records
- Able to travel between NUH sites
Training & Qualifications
Essential
- Educated to degree level or with relevant equivalent experience
- Demonstration of ongoing professional development
- A firm understanding of patient confidentiality, how to maintain it and laws related to it
Desirable
- Qualifications and courses associated with Patient Safety
- Qualifications and courses associated with leadership
- Qualifications and courses associated with service improvement
Experience
Essential
- Experience of leading and coordinating investigations (i.e. HR, complaint, internal review of service investigations)
- Experience of service improvement methodologies
- Experience of working with external agencies and influencing internal change
- Evidence of using patient process redesign and/or other techniques to improve services
- Experience of working across organisational and professional boundaries in the development of healthcare services
Desirable
- Experience of managing clinical incidents including serious incidents
- Experience of leading difficult and/or emotive discussions with patients, families, staff or other individuals
- Experience of HSIB
- Knowledge of relevant legislation
- Experience of working within the acute healthcare setting
Communication & relationship skills
Essential
- Ability to communicate with colleagues at all levels in the organisation including Trust Directors and Divisional Leadership Teams
- Able to present and receive complex information within a multi-professional team
- Demonstrate negotiation and influencing skills and ability to develop and maintain constructive relationships
- Assertiveness skills and the ability to deal with conflict
- Team player who can initiate, delegate and complete projects
- Demonstrate self-awareness and understanding of personal accountability
Desirable
- Proven knowledge of national and local patient safety initiatives
- Demonstrate evidence of providing formal teaching/training sessions
Analytical & Judgement skills
Essential
- Able to assimilate, analyse and present complex problems and data, identify necessary action, make recommendations and ensure actions are taken
- Ability to generate, report and present data to all levels of Trust personnel
- Demonstrate insight in the use of data to influence patient care and services
- Ability to receive, interpret and communicate complex data, which requires analysis, interpretation and comparison of a range of options
Desirable
- Demonstrate a knowledge of current issues related to NHS strategy and policy
Planning & Organisational skills
Essential
- Ability to engage staff and work collaboratively
- Manage and lead complex projects with internal and external stakeholders
- Prioritise own workload and coordinate activities of other colleagues in the Corporate Patient Safety Team
- Ability to work under tight deadlines and pressure whilst delivering high quality work
Other requirements specific to the role
Essential
- Demonstrate coping mechanisms for dealing with highly emotive events
- Highly motivated and resourceful with a proactive approach to problem solving
- Innovator with a positive can do attitude
- Able to work autonomously
- Team player
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).