Job summary
The post holder will be responsible for providing pastoral support and advice for candidates commencing work with the organisation as part of the International Recruitment Programme. As well as supporting thecandidates in this specific project, the Pastoral Care Coordinator will also work closely with the International Nurse Education team.Under the supervision and with the support of the International Recruitment Pastoral Care Lead, act as a focus of support and guidance to international recruits joining the organisation for the first time. The post holder will offer emotional and social support, with practical assistance to help people feel safe and supported in their first few days, weeks and months. There will also be some administrative supportrequired on an ad-hoc basis.The post holder will be based at the City Hospital Campus but will on occasion be required to work across all NUH sites and external venues in order to deliver this service.
Main duties of the job
In addition to the summary below, please familiarise yourself with the full job description and person specification documents attached to this advert.
The post holder will be responsible for coordinating and assisting with the physical welcome of the international nurse into the UK;you will ensure that they are supported through their journey to their site base and support the international project team in assisting with a smooth arrival process.The post holder will have the ability to work independently, however will make decisions and problem solve underthe supervision of the International Recruitment Pastoral Care Lead and international recruitment team. This post holder will work flexibly (including some weekend and out of hours working) to meet the requirements of the role.This role will support nurses in various locations in Nottingham.To facilitate and support individuals in the inclusion of care delivery and to effectively overcome any obstacles that may arise due to lack of understanding. To offer advice and support about the clinical environment and protocols and processes of the ward environment.The post holder must have an understanding of the clinical challenges the new recruits may face, and they can advise and rationalise approaches and actions used.
About us
Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are currently under-represented at NUH.
The successful applicant will need to be enthusiastic, reliable and adaptable with good communication skills and dedicated to providing a high level of support for the International Nurses.
Job description
Job responsibilities
In addition to the summary below, please familiarise yourself with the full job description and person specification documents attached to this advert.
Link with the international recruits virtually to commence communication and relationship building, prior to arrival in the UK.
Answer any questions around culture
Ongoing pastoral support to International Recruits within agreed specified periods including evenings and weekends
Link to social networks within the trust
Be available to answer questions or explain cultural differences (e.g. mannerisms, traditions, social norms and acceptance of other groups)
In liaison with International Recruitment Team arrange meeting arrivals at airport, arrange transfer to accommodation and ensure candidates are met at their trust accommodation.
Develop and maintain links with external organisations and support recruitment events for international nurses
Please see full job description and person specification for further information. This post is offered as a fixed term/secondment post.
Job description
Job responsibilities
In addition to the summary below, please familiarise yourself with the full job description and person specification documents attached to this advert.
Link with the international recruits virtually to commence communication and relationship building, prior to arrival in the UK.
Answer any questions around culture
Ongoing pastoral support to International Recruits within agreed specified periods including evenings and weekends
Link to social networks within the trust
Be available to answer questions or explain cultural differences (e.g. mannerisms, traditions, social norms and acceptance of other groups)
In liaison with International Recruitment Team arrange meeting arrivals at airport, arrange transfer to accommodation and ensure candidates are met at their trust accommodation.
Develop and maintain links with external organisations and support recruitment events for international nurses
Please see full job description and person specification for further information. This post is offered as a fixed term/secondment post.
Person Specification
Training & Qualifications
Essential
- Maths & English GCSE Level A-C or equivalent
- NVQ 3 in Healthcare or equivalent experience or willingness to commit to training
Experience
Essential
- Excellent planning and time management skills
- Ability to use Microsoft word, excel, access and outlook packages
- An understanding of equality within the workforce and how it can impact on this post.
- The requirement to have an understanding of cultural awareness and diversity and inclusion
Desirable
- Experience of working within an NHS setting
- Has experience of/ understanding of working in a clinical setting within the NHS
Communication and relationship skills
Essential
- Ability to communicate effectively and confidently both verbally and in writing with colleagues at all levels (both internal and external to the Trust) and from a broad range of backgrounds
- Able to provide and receive routine information to inform work colleagues and customers and to identify where there are gaps and what needs to be actioned to improve communication
Analytical and Judgement skills
Essential
- Able to prioritise workload in accordance with the needs of the service
- Able to make judgements involving complex facts or situations in order to deal with enquires that are received
- Ability to work effectively both as part of a team and on an individual basis.
- Ability to use own initiative within agreed parameters
Planning and organisation skills
Essential
- Ability to manage competing priorities
- Able to create and maintain training and meeting schedules
- Ability to plan for and undertake course and events or meeting preparation
- Ability to work within defined timescales and adjust plans for self and others as and when required
- Ability to concentrate on specific tasks and complete them accurately with regular interruptions
Person Specification
Training & Qualifications
Essential
- Maths & English GCSE Level A-C or equivalent
- NVQ 3 in Healthcare or equivalent experience or willingness to commit to training
Experience
Essential
- Excellent planning and time management skills
- Ability to use Microsoft word, excel, access and outlook packages
- An understanding of equality within the workforce and how it can impact on this post.
- The requirement to have an understanding of cultural awareness and diversity and inclusion
Desirable
- Experience of working within an NHS setting
- Has experience of/ understanding of working in a clinical setting within the NHS
Communication and relationship skills
Essential
- Ability to communicate effectively and confidently both verbally and in writing with colleagues at all levels (both internal and external to the Trust) and from a broad range of backgrounds
- Able to provide and receive routine information to inform work colleagues and customers and to identify where there are gaps and what needs to be actioned to improve communication
Analytical and Judgement skills
Essential
- Able to prioritise workload in accordance with the needs of the service
- Able to make judgements involving complex facts or situations in order to deal with enquires that are received
- Ability to work effectively both as part of a team and on an individual basis.
- Ability to use own initiative within agreed parameters
Planning and organisation skills
Essential
- Ability to manage competing priorities
- Able to create and maintain training and meeting schedules
- Ability to plan for and undertake course and events or meeting preparation
- Ability to work within defined timescales and adjust plans for self and others as and when required
- Ability to concentrate on specific tasks and complete them accurately with regular interruptions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).