4323 - The Well - Patient Engagement Receptionist

Job summary

This role is a fantastic opportunity for apprentices who are currently studying for NVQ Level 2/3, apprentices should note that the salary would be Agenda for Change Annex 21 trainee rate (75%max of band) until they have completed their apprenticeship.

Interview Date: TBC

This is an excellent opportunity for someone to support The Well which is our off-site complementary therapy, information and support centre for cancer patients down in the Town Centre, but provided by Cancer Services and which sits under the Trust Lead Cancer Nurse.

This is a Receptionist role for the service, someone who will work with staff, patients and visitors to the Department. The role is band 3 full time for 1 year but we could consider job share should this fit with applicants applying.

Please apply early as the job could close early if applicant numbers exceed beyond reasonable expectations.

Main duties of the job

This new type of receptionist will work on administration tasks within the service understanding therapists diaries and booking patients in, but will also develop enhanced skills talking to cancer patients and families gaining patients views on support services, and assisting the team Leader and Lead therapist at The Well with patient engagement and audits. The rest of the job will entail receptionist tasks and assisting in the smooth running of this exceptional service working with our very well-respected staff and volunteers.

You will be the person who meets patients from the lift opening and your personality must immediately put patients and families at ease. We want someone with a warm efficient personality but support will be given. Experience working in health environments is essential.

About us

We reserve the right to close positions early

We scored best in the country in the most recent NHS Staff Survey for teamwork, compassionate leadership, and supporting work/life balance. In 2024's survey, the Trust also scored above average in every theme of the NHS People Promise the promise NHS colleagues make to work together each other to improve the experience of working in the NHS for everyone

Barnsley Hospital is a high performing Trust, currently rated Good by the Care Quality Commission (CQC) and achieving significant progress in the delivery of our strategic objectives, including our ambition to be the best Place to Work

We are proud of the commitment of our colleagues to ensuring a strong and sustainable future and our organisation is highly valued by our local communities

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation.

Barnsley Hospital is committed to promoting equality of opportunity and fair treatment to all applicants.

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link on the right hand side of the advert to check your eligibility, please note that band 2 and 3 entry roles are no longer eligible for sponsorship

The cost of the DBS (criminal records check) for Band 6 and above roles will only be met by the successful candidate(s) through salary deduction

Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)

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