3582 - Patient Flow Coordinator

Job summary

Interview Date: TBC

RightCare is Barnsleys Single point of Access for Health and Social Care staff supporting patient flow across Hospital and Community, coordinating admissions and discharges from Intermediate Care beds and Services, arranging support on discharge from hospital for Barnsley Residents.

We have 2 full time vacancies in the RightCare Barnsley Patient Flow Team and we are looking forward to welcome new people to join our friendly, successful team.

We are looking for individuals who are willing to develop their knowledge and skills in relation to acute and community services. You will need to work proactively as part of the wider team to deliver the RightCare Service for the benefit of patients and public.

It is essential that you are motivated, enthusiastic, confident, and organised. It would suit someone with previous experience in the acute and/or community care setting. You should have excellent interpersonal, communication, decision making and influencing skills in order to ensure the highest standards of care are achieved. This role aims to provide comprehensive and pro-active coordination and support, ensuring that all processes and tasks are undertaken efficiently, effectively and to a high standard, contributing to the smooth running of the service and its overall effectiveness.

Working hours are between8am-8pm, seven days, includes weekends and bank holidays. Staff typically work long shifts per week but other shift working options can be considered.

Main duties of the job

As a Patient Flow coordinator, you will be based in the RightCare department and will deal with referrals taken electronically and over the telephone. You will be part of a wider team including Nurses, administrative officers, Social Care and Intermediate Care staff. You will send referrals to a range of health and social care providers, including Care Homes, you will follow up the referral to confirm service provision and let the relevant teams know.

The aim of the service is to ensure that the right care is provided, at the right time and in the right place. You will work closely with health, social care teams and professionals from primary, secondary and community care supporting the RightCare nursing and coordination staff access care or other more suitable alternatives to hospital admission that will meet the needs of the service user.

About us

We reserve the right to close positions early

Barnsley Hospital NHS Foundation Trust is a high performing Trust, currently rated Good by the Care Quality Commission (CQC) and achieving significant progress in the delivery of our strategic objectives, including our ambition to be the best Place to Work

We scored best in the country in the most recent NHS Staff Survey for teamwork, compassionate leadership, and supporting work/life balance. In 2024's survey, the Trust also scored above average in every theme of the NHS People Promise the promise NHS colleagues make to each other to improve the experience of working in the NHS for everyone

We are proud of the commitment of our colleagues to ensuring a strong and sustainable future and our organisation is highly valued by our local communities

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation

Barnsley Hospital NHS FT is committed to promoting equality of opportunity and fair treatment to all applicants

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link on the right hand side of the advert to check your eligibility, please note that band 2 and 3 entry roles are no longer eligible for sponsorship

The cost of the DBS (criminal records check) for Band 6 and above roles will only be met by the successful candidate(s) through salary deduction

Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Kendray Hospital Lodge

Doncaster Road

Barnsley

South Yorkshire

S70 3RD

Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Kendray Hospital Lodge

Doncaster Road

Barnsley

South Yorkshire

S70 3RD

Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)

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