Barnsley Hospital NHS Foundation Trust

1689 - Receptionist/Clerical Officer

The closing date is 10 August 2025

Job summary

22.5 hours per week fixed term/secondment opportunity until 31st March 2027.We are looking for an enthusiastic member of staff to join our admin and clerical team supporting our Orthotics, Physiotherapy, Occupational therapy, Dietetics, Speech and language therapy departments. You will offer a person-centered approach through offering a full range of reception, administrative and clerical duties that supports the efficient and effective of running of the therapy and outpatient department at Barnsley Hospital NHS Foundation Trust.

Main duties of the job

You will maintain a high level of professionalism whilst responsible for reception duties for our therapy and outpatient services at BHNFT. You will be dealing with enquiries and providing information to the general public both face to face and over the telephone.

You will be responsible for maintaining an efficient and effective appointment system for several out-patient therapy areas, including, booking, cancelling and re-arranging appointments, recording patient referrals and using our digital systems.

About us

We reserve the right to close positions early

Barnsley Hospital NHS Foundation Trust is a high performing Trust, currently rated Good by the Care Quality Commission (CQC) and achieving significant progress in the delivery of our strategic objectives, including our ambition to be the best Place to Work

We scored best in the country in the most recent NHS Staff Survey for teamwork, compassionate leadership, and supporting work/life balance. In 2024's survey, the Trust also scored above average in every theme of the NHS People Promise the promise NHS colleagues make to each other to improve the experience of working in the NHS for everyone

We are proud of the commitment of our colleagues to ensuring a strong and sustainable future and our organisation is highly valued by our local communities

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation

Barnsley Hospital NHS FT is committed to promoting equality of opportunity and fair treatment to all applicants

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link on the right hand side of the advert to check your eligibility, please note that band 2 and 3 entry roles are no longer eligible for sponsorship

The cost of the DBS (criminal records check) for Band 6 and above roles will only be met by the successful candidate(s) through salary deduction

Date posted

01 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro Rata

Contract

Fixed term

Duration

18 months

Working pattern

Part-time, Flexible working

Reference number

C9163-1689E-08-25

Job locations

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Person Specification

Knowledge and Awareness

Essential

Knowledge of health and safety
Knowledge of confidentiality

Desirable

NHS Plan

Skills and Abilities

Essential

Ability to work on own initiative
Ability to prioritise work load
Ability to manage your time effectively and efficiently
Ability to display sensitivity and tact at all times
Good keyboard skills

Qualifications

Essential

Minimum of 3 grade 9 4 GCSEs or relevant equivalent knowledge/experience

Desirable

ECDL in computing

Values based questions

Essential

In around 100 words please describe what Equality & Diversity means to you and why they are important.
In around 100 words please describe how you contribute to a well-functioning team?

Experience

Essential

Experience of face to face contact with the general public
Reception Experience
Excellent verbal/telephone communication skills

Desirable

Lorenzo/PAS
Previous Acute Trust NHS experience in this area

Person Specification

Knowledge and Awareness

Essential

Knowledge of health and safety
Knowledge of confidentiality

Desirable

NHS Plan

Skills and Abilities

Essential

Ability to work on own initiative
Ability to prioritise work load
Ability to manage your time effectively and efficiently
Ability to display sensitivity and tact at all times
Good keyboard skills

Qualifications

Essential

Minimum of 3 grade 9 4 GCSEs or relevant equivalent knowledge/experience

Desirable

ECDL in computing

Values based questions

Essential

In around 100 words please describe what Equality & Diversity means to you and why they are important.
In around 100 words please describe how you contribute to a well-functioning team?

Experience

Essential

Experience of face to face contact with the general public
Reception Experience
Excellent verbal/telephone communication skills

Desirable

Lorenzo/PAS
Previous Acute Trust NHS experience in this area

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)

Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)