Barnsley Hospital NHS Foundation Trust

1195 - Clerical Officer - MDT/Urgent Suspected Cancer Desk

The closing date is 16 July 2025

Job summary

This role is a fantastic opportunity for apprentices who are currently studying for NVQ Level 2/3, apprentices should note that the salary would be Agenda for Change Annex 21 trainee rate (75%max of band) until they have completed their apprenticeship.

Interview Date: 22nd July 2025

Fixed Term / Secondment until 31st March 2026

An exciting opportunity has arisen for a Clerical Officer to join our Cancer Services team. The post holder will work to provide clerical and data collection support to the MDT Co-ordinators and work with the Urgent Suspected Cancer Help Desk Officers to ensure that all referrals received into the Trust with a potential diagnosis of cancer are scheduled for an appointment within two weeks of referral. You will work with the cancer services team to ensure fast tracking of all patients with suspected cancer achieve all cancer related government targets to ensure we provide first-class care and treatment for cancer patients.

This role is key to supporting cancer patients journey, supporting the Trust compliance with the 28 day standards. You will need to be confident, have great communication skills and have the ability to proactively challenge and chase patient appointments.

The working hours are 37.5 hours per week, Monday to Friday.

Applicants are encouraged to contact the team informally for further information:

Bernadette Marr, MDT Team Leader - Bernadettemarr@nhs.net

Rebecca Cook, Lead Cancer Manager - Rebecca.Cook10@nhs.net

Main duties of the job

The purpose of this role is to provide clerical and data collection support to the MDT Co-ordinators. You will:

Assist the MDT Co-ordinators to prepare and circulate lists of patients for discussion at MDT using information provided by the MDT Leads / Clinical Nurse Specialists and other team members.

Help to collate casenotes, pathology and radiology reports. Ensure all relevant data is available for the MDT meeting.

Track confirmed cases of cancer in relation to the National Cancer Targets following MDT meetings, alerting the MDT Co-ordinator to delays in patient pathways which could result in waiting time breaches.

Input relevant data from the MDT meetings onto the MDT database.

Calculate waiting time adjustments by stopping the clock and ensure these are included when the data is uploaded onto the national database.

Work with the USC officers to ensure efficient and effective running of the Desk.

Process internal and external referrals into Cancer Services.

Monitor referrals to ensure patient attendance and record outcomes.

There will be an element of performing various administrative duties to support the MDT and ensure the smooth operation of cancer services. The nature and extent of that support will be agreed by the MDT Lead, Lead Cancer Manager and the MDT Co-ordinator.

You will need to demonstrate the essential requirements of the job specification; and in exchange will receive supervision and development opportunities aligned to the post.

About us

We reserve the right to close positions early

We scored best in the country in the most recent NHS Staff Survey for teamwork, compassionate leadership, and supporting work/life balance. In 2024's survey, the Trust also scored above average in every theme of the NHS People Promise the promise NHS colleagues make to work together each other to improve the experience of working in the NHS for everyone

Barnsley Hospital is a high performing Trust, currently rated Good by the Care Quality Commission (CQC) and achieving significant progress in the delivery of our strategic objectives, including our ambition to be the best Place to Work

We are proud of the commitment of our colleagues to ensuring a strong and sustainable future and our organisation is highly valued by our local communities

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation.

Barnsley Hospital is committed to promoting equality of opportunity and fair treatment to all applicants.

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link on the right hand side of the advert to check your eligibility, please note that band 2 and 3 entry roles are no longer eligible for sponsorship

The cost of the DBS (criminal records check) for Band 6 and above roles will only be met by the successful candidate(s) through salary deduction

Details

Date posted

10 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year pro/rata

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

C9163-1195i-07-25

Job locations

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Job description

Job responsibilities

Job Description forClerical Officer MDT / USC Help Desk

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Job description

Job responsibilities

Job Description forClerical Officer MDT / USC Help Desk

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Person Specification

Skills and Abilities

Essential

  • Excellent communication skills with staff at all levels
  • Ability to work on own initiative.
  • Ability to prioritise own work load and manage your time effectively and efficiently
  • Ability to display sensitivity and tact at all times.
  • Ability to collate complex information.
  • Problem solving skills.
  • Able to adapt to change
  • Able to work effectively as a team member
  • Able to ensure targets/standards are adhered to

Knowledge and Awareness

Essential

  • Knowledge of Microsoft Office packages, email and internet
  • Understanding of the need for confidentiality.
  • Awareness of Health and Safety requirement.

Desirable

  • Knowledge of Excel
  • Knowledge of Cancer MDT working

Personal Attributes

Essential

  • Flexible approach to duties
  • Calm and polite manner

Trust Values

Essential

  • In around 100 words please describe what Equality & Diversity means to you and why they are important.
  • In around 100 words please describe what motivates you to do a good job.

Qualifications

Essential

  • GCSEs 3 level 4 or above
  • Keyboard skills, RSA Level 3 typing or equivalent/willing to work towards
  • NVQ in customer care level 2/ or relevant equivalent knowledge/experience

Desirable

  • NVQ in business administration / or relevant equivalent knowledge/experience

Experience

Essential

  • Experience of working with PAS
  • Previous clerical experience
  • Experience of direct telephone contact with patients/clients and staff.

Desirable

  • Previous NHS experience
  • Experience of appointment/scheduling systems.
Person Specification

Skills and Abilities

Essential

  • Excellent communication skills with staff at all levels
  • Ability to work on own initiative.
  • Ability to prioritise own work load and manage your time effectively and efficiently
  • Ability to display sensitivity and tact at all times.
  • Ability to collate complex information.
  • Problem solving skills.
  • Able to adapt to change
  • Able to work effectively as a team member
  • Able to ensure targets/standards are adhered to

Knowledge and Awareness

Essential

  • Knowledge of Microsoft Office packages, email and internet
  • Understanding of the need for confidentiality.
  • Awareness of Health and Safety requirement.

Desirable

  • Knowledge of Excel
  • Knowledge of Cancer MDT working

Personal Attributes

Essential

  • Flexible approach to duties
  • Calm and polite manner

Trust Values

Essential

  • In around 100 words please describe what Equality & Diversity means to you and why they are important.
  • In around 100 words please describe what motivates you to do a good job.

Qualifications

Essential

  • GCSEs 3 level 4 or above
  • Keyboard skills, RSA Level 3 typing or equivalent/willing to work towards
  • NVQ in customer care level 2/ or relevant equivalent knowledge/experience

Desirable

  • NVQ in business administration / or relevant equivalent knowledge/experience

Experience

Essential

  • Experience of working with PAS
  • Previous clerical experience
  • Experience of direct telephone contact with patients/clients and staff.

Desirable

  • Previous NHS experience
  • Experience of appointment/scheduling systems.

Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)


Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Lead Cancer Manager

Rebecca Cook

rebecca.cook10@nhs.net

Details

Date posted

10 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year pro/rata

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

C9163-1195i-07-25

Job locations

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP


Supporting documents

Privacy notice

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