Barnsley Hospital NHS Foundation Trust

0853 - Dermatology Clerical Officer/Reception

This job is now closed

Job summary

The hours for this post are 19 per week.

This role is a fantastic opportunity for apprentices who are currently studying for NVQ Level 2/3, apprentices should note that the salary would be Agenda for Change Annex 21 trainee rate (75%max of band) until they have completed their apprenticeship.

We require a highly motivated individual to provide support to the Dermatology outpatients Administration team. To enable the smooth running of services by offering Patient choice, assisting with the organising and coordinating the effective booking of patient appointments.

Applicants should possess good communication and organisational skills and be able to work under pressure. Previous experience of dealing with patients both in person and over the phone is essential.

Main duties of the job

This is a key role in the Dermatology Services team, providing effective support to ensure the provision of an efficient, professional and complex service in the department, front of house reception and administration of Outpatient activities for Dermatology.

About us

Please note that the Trust reserves the right to close a position early.

Barnsley Hospital NHS Foundation Trust is a high performing Trust achieving a Good rating in our most recent Care Quality Commission (CQC) assessment and achieving significant progress in the delivery of our strategic objectives. We are proud of the commitment of our staff to ensuring a strong and sustainable future for this organisation which is highly valued by our local communities.

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation, where staff are engaged for change and committed to being part of the journey to sustainability and growth.

Barnsley Hospital NHS Foundation Trust is committed to promoting equality of opportunity and fair treatment to all applicants regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion or belief, sexual orientation, age or offending history.

The cost of the DBS (criminal records check) for Band 6 and above roles only will be met by the successful candidate(s) through salary deduction.

Certificates of Sponsorship

We welcome applications from individuals who may require sponsorship under the skilled worker or health & care visa route.

**Please note funding for travel and associated relocation costs may not be covered by the Trust**

Please see further details below.

Date posted

30 August 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year

Contract

Permanent

Working pattern

Part-time

Reference number

C9163-0853I-08-23

Job locations

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Job description

Job responsibilities

Job Description for 0853

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Job description

Job responsibilities

Job Description for 0853

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Person Specification

Qualifications

Essential

Educated to GCSE level or relevant equivalent experience.

Trust Values

Essential

In around 100 words please describe what Equality & Diversity means to you and why they are important.
In around 100 words please describe what motivates you to do a good job.

Experience

Essential

Accurate Data Entry/keyboard skills.
Dealing with the public over the telephone, face to face and through letter.
Experience of General office work.

Desirable

Experience of Careflow.
Previous NHS experience.
Outpatient Reception experience.

Knowledge and Awareness

Essential

Knowledge of Confidentiality and Data Protection.
Knowledge of Health and Safety.

Desirable

Awareness of hospital practices, standard operating procedures and adhering to Trust policies.
Medical Terminology.

Person Specification

Qualifications

Essential

Educated to GCSE level or relevant equivalent experience.

Trust Values

Essential

In around 100 words please describe what Equality & Diversity means to you and why they are important.
In around 100 words please describe what motivates you to do a good job.

Experience

Essential

Accurate Data Entry/keyboard skills.
Dealing with the public over the telephone, face to face and through letter.
Experience of General office work.

Desirable

Experience of Careflow.
Previous NHS experience.
Outpatient Reception experience.

Knowledge and Awareness

Essential

Knowledge of Confidentiality and Data Protection.
Knowledge of Health and Safety.

Desirable

Awareness of hospital practices, standard operating procedures and adhering to Trust policies.
Medical Terminology.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)

Employer details

Employer name

Barnsley Hospital NHS Foundation Trust

Address

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Employer's website

https://www.barnsleyhospital.nhs.uk (Opens in a new tab)