Job summary
Clinical Group Quality & Safety Advisor Band 7
We are seeking an experienced and motivated Quality and Safety Advisor to join our Clinical Group Quality & Safety Team.
This role is key to supporting the delivery of the Trust's Patient Safety Incident Response Framework (PSIRF) and embedding a systems-based approach to patient safety, learning, and continuous improvement. You will work closely with clinical and operational teams to ensure effective incident management, high-quality learning responses, and the implementation of sustainable improvements.
Main duties of the job
o Support the coordination and management of patient safety incidents in line with PSIRF, including triage and identification of appropriate learning responses.o Facilitate multidisciplinary learning response meetings (e.g. PSII, After Action Reviews, thematic reviews).o Provide guidance on systems-based investigations, human factors, and report quality.o Ensure Duty of Candour compliance and accurate documentation.o Monitor and track learning actions, ensuring implementation and evaluation of impact.o Support investigation of complaints, claims, and inquests, ensuring learning is integrated into improvement work.o Analyse incidents, complaints, and patient feedback to identify themes, trends, and risks.o Contribute to governance reporting and provide assurance to senior committees and external bodies including the CQC.o Support delivery of quality improvement initiatives, including audit, NICE compliance, and PDSA cycles.o Deliver training and advice to staff on patient safety, governance, and risk management.
About us
We're an organisation that is getting better and betterand ourimprovements are driven by a determination to deliver care we're proud of and our patients are happy with.
They are benefitting from a new electronic patient record(we were the last acute trust in London to introduce one) and our maternity services have been rated goodby the Care Quality Commission.
We operate from two main sites - KGH in Goodmayes and Queen's Hospital in Romford. We have two busy emergency departments with more than 346,000 people visiting them last year. We're campaigning to secure the £35m we need to transform the A&E at Queen'sand get rid of corridor care.
We're proud of our regional Neurosciences Centre, Radiotherapy Centre and Hyper Acute Stroke Unit. We're also part of the North East London Cancer Alliance.
We run a Women's Health Hubin Ilford; an Ageing Well Centrein Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospitaland at St George's Health and Wellbeing Hub. These CDCs are open 12 hours a day, 7 days a week.
The majority of our 8,400 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexiblyand more than 400 of them are on our Ofsted accredited apprenticeship programmes. We're proud to be a London Living Wageemployer.
Some of the positive changes we've made are captured in this film.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Pubudu Chandrasekera, Recruitment Advisor, on 01708 435000 ext. 5110. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Pubudu Chandrasekera, Recruitment Advisor, on 01708 435000 ext. 5110. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Person Specification
Skills / Abilities
Essential
- Strong analytical skills with the ability to interpret complex data, identify themes, and support systems-based learning and improvement
Desirable
- Project management skills and experience leading quality improvement initiatives
Education/ Qualifications
Essential
- Demonstrable knowledge and experience in quality governance, patient safety, and risk management aligned to PSIRF principles (e.g. systems-based approach, just culture, learning responses)
Desirable
- Master's degree or equivalent level of knowledge in patient safety, quality improvement, or governance
Experience / Knowledge
Essential
- Experience of coordinating or supporting patient safety incident learning responses (e.g. PSII, thematic reviews, multidisciplinary reviews)
Desirable
- Experience presenting complex reports to senior committees or Board-level groups
Person Specification
Skills / Abilities
Essential
- Strong analytical skills with the ability to interpret complex data, identify themes, and support systems-based learning and improvement
Desirable
- Project management skills and experience leading quality improvement initiatives
Education/ Qualifications
Essential
- Demonstrable knowledge and experience in quality governance, patient safety, and risk management aligned to PSIRF principles (e.g. systems-based approach, just culture, learning responses)
Desirable
- Master's degree or equivalent level of knowledge in patient safety, quality improvement, or governance
Experience / Knowledge
Essential
- Experience of coordinating or supporting patient safety incident learning responses (e.g. PSII, thematic reviews, multidisciplinary reviews)
Desirable
- Experience presenting complex reports to senior committees or Board-level groups
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
