Job summary
The Surgical Division of Barking Havering & Redbridge University Hospitals (NHS Trust) (BHRUT) is recruiting for a Band 3 ward clerk, posts currently available on the Ocean A ward at its 2 hospitals in East London. Queens Hospital, Romford hosts Ocean A, at Queens. They provide over 31 beds to the division.
Surgical team is offering you the opportunity to join our friendly, caring team. We believe in The Trust' PRIDE values of Passion, Responsibility, and Innovation, Drive & Empowerment from which, we pride ourselves in providing the quality of care our patient' expect from us. The 6 C's are central to our care and if you believe you can help enhance the patient experience on our wards, we would be delighted to welcome you into our team.
Main duties of the job
To provide a comprehensive, efficient and effective clerical/administrative support to nursing and medical staff at ward level. The post holder will promote and encourage a caring and sympathetic environment for patients, relatives and staff ensuring that high standards of service are continually maintained. The post holder will be the first point of contact for other departments, patient's relatives and outside agencies. The nature of duties undertaken within this post dictates that strict confidentiality is maintained at all times
About us
We're an organisation that is getting better and betterand ourimprovements are driven by a determination to deliver care we're proud of and our patients are happy with. We're no longer in special measures; we've opened two new theatresat our Elective Surgical Hub in King George Hospital (KGH); and, in recognition of our progress, we've been shortlisted for Trust of the Yearat the Health Service Journal Awards.
We operate from two main sites - KGH in Goodmayes and Queen's Hospital in Romford. We have two busy emergency departments with more than 330,000 people visiting them last year. We're campaigning to secure the £35m we need totransform the A&E at Queen'sand get rid of corridor care.
Our patients are benefitting from ourWomen's Health Hubin Ilford; an Ageing Well Centrein Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospitaland at St George's Health and Wellbeing Hub.
These CDCs are open 12 hours a day, 7 days a week and are providing an extra 94,000 scans a year.
The majority of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexiblyand more than 400 of them are on our Ofsted accredited apprenticeship programmes. We're proud to be a London Living Wageemployer.
We're looking forward to introducing an electronic patient record that will be transformative for our staff and beneficial for our patients.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Kaka Adeyemi, Recruitment Advisor, on 01708 435000 ext. 5162. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Kaka Adeyemi, Recruitment Advisor, on 01708 435000 ext. 5162. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Person Specification
Education/ Qualifications
Essential
- Good basic level of education to GCSE/O level standard
Skills/ Abilities
Essential
- Good oral and written communication skills in english
- Empathy with upset/distressed patients and carers
Desirable
- Understanding of general data protection regulaions (GDPR) and how this relates to patient information
Experience/ Knowledge
Desirable
- Previous experinace working in a clerical role
- Awareness of patients needs within acute hospital setting
Person Specification
Education/ Qualifications
Essential
- Good basic level of education to GCSE/O level standard
Skills/ Abilities
Essential
- Good oral and written communication skills in english
- Empathy with upset/distressed patients and carers
Desirable
- Understanding of general data protection regulaions (GDPR) and how this relates to patient information
Experience/ Knowledge
Desirable
- Previous experinace working in a clerical role
- Awareness of patients needs within acute hospital setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
