Patient Discharge Facilitator

Job summary

We have an exciting opportunity for a Discharge Co-Ordinator to join our friendly team on Sky A (Medical Short Stay Unit).

We are looking to appoint an enthusiastic candidate with a friendly and helpful approach, and the confidence to effectively communicate with staff, patients, relatives, and external care providers (for example care homes).

You will be working closely with the multidisciplinary team to plan, manage and ensure safe discharges of our patients who no longer meet the criteria to reside in an acute hospital setting.

You will be completing daily board rounds with the multidisciplinary team and will be responsible for advocating patients discharge needs.

You will also be completing referral paperwork alongside the ward clinicians to ensure safe discharges which will include D2A and Fast Tracks.

You will be able to manage a case load of patients and prioritise according to patient need to ensure a safe and supportive discharge from hospital.

You will also need to work on their own initiative and be able to provide accurate discharge plans for the patients.

Main duties of the job

• Responsible for working as part of a team liaising with inter-disciplinary team members regarding the planning of discharge for patient's identification of potential discharge delays
• Monitor patients predicted date of discharge and highlight any issues to ward staff if the patient may exceed this date.
• Working independently in order to facilitate discharges in a timely fashion and to highlight any concerns to the appropriate manager.
• Liaising with other agencies, patients, family and/or carers in order to provide effective communications to assist with timely discharge of patients.
• Liaise with the Junior Sister / Charge Nurse to seek advice/ assistance with any complex discharge issues.
• Attend daily board rounds to provide information and receive tasks
• Liaise with Nursing, Medical and Therapy staff and external agencies to ensure equipment, documentation or other aids are in place prior to discharge.
• Where appropriate liaise with Care Homes and coordinate a safe and effective discharge. Escorting the patient if appropriate
• Assist Nursing staff to maintain accurate record keeping regarding the discharge process for each patient.

About us

We provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.

Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic.

We're pleased to be leading the way in reducing the time our patients wait to get the treatment they need. The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme; the Care Quality Commission has raised the ratings forurgent and emergency careat Queen's and King George hospitals; anddata released by NHS Englandshowed that the Trust was the most improved in 2023 for reducing waits for emergency care.

We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We're also part of the North East London Cancer Alliance.

Employer details

Employer name

Barking, Havering and Redbridge University Hospitals NHS Trust

Address

Queens Hospital Romford

Rom Valley Way

Romford

RM7 0AG

Employer's website

https://www.bhrhospitals.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Barking, Havering and Redbridge University Hospitals NHS Trust

Address

Queens Hospital Romford

Rom Valley Way

Romford

RM7 0AG

Employer's website

https://www.bhrhospitals.nhs.uk/ (Opens in a new tab)

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