Band 3 Clerical Officer - Radiology
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Job summary
BHR is one of the largest associate teaching hospitals providing acute care for over 700,000 people from across two main sites - Queens and King George Hospital. The Queens Hospital is situated close to the A12, within walking distance of Romford British Rail Station and local amenities. We are looking for suitably qualified staff to perform clerical duties to provide support to Radiologists, Radiographers and Sonographers and to maintain smooth patient flows throughout the department. Duties will include using the Radiology Information and Medway systems to access and record patient details and update their records. You may be required to work anywhere within the Radiology Departments across all sites of the Trust. If you wish to discuss what we can offer you please contact Jason Attewell, Department of Radiology on 01708 435000 extension 2272.
In return you will be offered the opportunity to work in a modern new hospital within a very supportive directorate and have the opportunity to further develop your skills and practice.
Main duties of the job
To provide a comprehensive administrative service which forms the solid foundation to allow the Radiology Department, Trust wide, in delivering a smoother, smarter and safer Radiology service with timely results to promote seamless, safe and high-quality care to enable the trust to achieve key targets.
- To provide general administrative & clerical role including receptionist and dealing with information to deliver excellent customer services across different areas within Radiology.
- Register patient and add request with necessary document & information onto the system.
- Deal and prioritise both patients' and staff query either face to face or on telephone.
- Provide appropriate support to Patients and Radiology staff.
About us
Under the leadership of our Chair Jacqui Smith and Matthew Trainer, our Chief Executive, we provide care for the residents of three of the most diverse London boroughs. More than half of our 7,500 strong workforce are from black, Asian and minority ethnic groups and most live in Barking and Dagenham, Havering and Redbridge. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.
Our services include all the major specialties of large acute hospitals, operating from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford. We also provide outpatient services at Brentwood Community Hospital, Barking Hospital, Loxford Polyclinic, and Harold Wood Polyclinic. We have two of the busiest emergency departments in London.
As we recover from Covid-19, we're proud to be leading the way nationally in reducing the time our patients wait to get the treatment they need. The pandemic provided the drive forour teams to innovate and change.
We know we have more work to do to improve waiting times for urgent and emergency care, and our performance against the four-hour emergency access standard remains challenged, in comparison to many other London trusts.
We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We're also pleased to be part of the NEL Cancer Alliance.
Details
Date posted
23 November 2023
Pay scheme
Agenda for change
Band
Band 3
Salary
£27,129 to £28,649 a year Per Annum Inclusive
Contract
Permanent
Working pattern
Full-time
Reference number
162-5565-AV
Job locations
Queen's Hospital
Romford
RM7 0AG
Employer details
Employer name
Barking, Havering and Redbridge University Hospitals NHS Trust
Address
Queen's Hospital
Romford
RM7 0AG
Employer's website
https://www.bhrhospitals.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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