Job summary
The EPR Team is excited to announce an amazing opportunity to join us as our EPR End User Device (EUD) Technical Workstream Manager on secondment until May 2025.
This is an exciting opportunity right at the heart of the programme to implement the Oracle Health (Cerner) Millennium EPR on a shared domain with Barts Health.
The EPR EUD Technical Workstream Manager will take management responsibility for the EUD Technical Workstream related to the implementation of the new EPR solution. They will put in place and lead the development of the EUD Technical Workstream to support the trust's EPR programme and ongoing digital transformation strategy, incorporating both Agile and project related support.
Key responsibilities:o Lead, plan and manage the EUD support requirements for the EPR programme, aligning staff and resources whilst working to ensure a high level of BAU customer support.o Assist in the procurement of IT hardware and software to support EUD projects and wider Digital Transformation.o Support and inform the targeting of resources, monitoring, implementation, and evaluation of the EUD workstream tasks by providing high quality support including information and analysis, communications, and stakeholder management.o Manage the handover of the EUD workstream into the BAU structure, providing support documentation and training to ensure a seamless transition with the support environment.
Main duties of the job
The EPR EUD Technical Workstream Manager will take a principal role in the development of the EPR end user device support function, working towards the agreed service model, developing structures, and constant redesign of the service to support its ever-changing customer needs. They will develop and implement integrated working between other ICT teams, specifically enhancing the support provided to end users.
The post holder will be expected to understand and promote the concepts of equality, diversity and inclusion (EDI) and engagement - ensuring they are central to all activity undertaken, and work in accordance with the Trust's Equality Schemes.
About us
Under the leadership of our Chair Jacqui Smith and Matthew Trainer, our Chief Executive, we provide care for the residents of three of the most diverse London boroughs. More than half of our 7,500 strong workforce are from black, Asian and minority ethnic groups and most live in Barking and Dagenham, Havering and Redbridge. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.
Our services include all the major specialties of large acute hospitals, operating from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford. We also provide outpatient services at Brentwood Community Hospital, Barking Hospital, Loxford Polyclinic, and Harold Wood Polyclinic. We have two of the busiest emergency departments in London.
As we recover from Covid-19, we're proud to be leading the way nationally in reducing the time our patients wait to get the treatment they need. The pandemic provided the drive for our teams to innovate and change.
We know we have more work to do to improve waiting times for urgent and emergency care, and our performance against the four-hour emergency access standard remains challenged, in comparison to many other London trusts.
We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We're also pleased to be part of the NEL Cancer Alliance.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a 6 month probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Bani Sabharwal, Recruitment Advisor, on b.sabharwal@nhs.net. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a 6 month probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Bani Sabharwal, Recruitment Advisor, on b.sabharwal@nhs.net. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Person Specification
Education/ Qualifications
Essential
- Educated to Masters level or equivalent work experience
Desirable
- Service / project management qualification e.g. ITIL, MSCE, MSC or equivalent; MSP, PRINCE2 or similar
Skills/ Abilities
Essential
- Analyse, investigate and resolve complex EUD queries and decisions, where there are a range of options
- Be able to plan and organise complex programmes of IT implementation
Desirable
- Ability to make decisions autonomously, when required, on difficult issues
- Able to explain highly complex technical issues in a way that non-technical IT people may understand
Experience/ Knowledge
Essential
- Interrogating equipment and developing a plan for resolution of complex issues
- Carry out detailed research and develop reports on complex solutions for programme management of the EPR programme
Desirable
- Previous experience in a similar position within the NHS or healthcare provider
Person Specification
Education/ Qualifications
Essential
- Educated to Masters level or equivalent work experience
Desirable
- Service / project management qualification e.g. ITIL, MSCE, MSC or equivalent; MSP, PRINCE2 or similar
Skills/ Abilities
Essential
- Analyse, investigate and resolve complex EUD queries and decisions, where there are a range of options
- Be able to plan and organise complex programmes of IT implementation
Desirable
- Ability to make decisions autonomously, when required, on difficult issues
- Able to explain highly complex technical issues in a way that non-technical IT people may understand
Experience/ Knowledge
Essential
- Interrogating equipment and developing a plan for resolution of complex issues
- Carry out detailed research and develop reports on complex solutions for programme management of the EPR programme
Desirable
- Previous experience in a similar position within the NHS or healthcare provider
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
