Band 4 Patient Pathway Co-ordinator

Barking, Havering and Redbridge University Hospitals NHS Trust

This job is now closed

Job summary

The Surgical Division of Barking Havering & Redbridge University Hospitals (NHS Trust) (BHRUT) is recruiting A Band 4 Sectary this posts is currently available on the Surgical Unit hot clinic at Queens Hospital, Romford.

Surgical team is offering you the opportunity to join our friendly, caring team. We believe in The Trust' PRIDE values of Passion, Responsibility, and Innovation, Drive & Empowerment from which, we pride ourselves in providing the quality of care our patient' expect from us. we would be delighted to welcome you into our team.BHRUT has a team of highly trained, dedicated and experienced professionals across the two hospitals. The division is committed to providing high levels of training and education to staff and is also active in developing multidisciplinary team working and research development. We use and continue to develop minimally invasive (keyhole) techniques for many procedures.A full range of diagnostic assessment and treatment services are provided in our unit. Queen's Hospital provides a comprehensive, round the clock.

As well as offering diverse experiences in gastro team, BHRUT is ideally suited for both hospital staff living locally and staff who like to commute to their place. BHRUT offers a close proximity to Britain's capital City with London being approximately 1/2 hour away by public transport. Both hospitals are served well with excellent transport links.

Main duties of the job

To effectively monitor and maintain the Surgical Hot Clinic data
To ensure the relevant information is entered promptly and accurately onto the System, always meeting the requirements of the Trust's Patient Access Policy
To liaise with patients and establish good working relationships with other members of the team
To compile, the surgical Hot Clinic outcome letters, that have been dictated but the Surgical Doctors, this is to be completed daily, to save and dispatch accurately and within a set time frame to patient General Practician, and Surgical Consultants
To support the staff in hot clinic when required, to ensure that the clinic runs efficiently.
Provide supervision, education, and support to new and existing members of staff

About us

Under the leadership of our Chair Jacqui Smith and Matthew Trainer, our Chief Executive, we provide care for the residents of three of the most diverse London boroughs. More than half of our 7,500 strong workforce are from black, Asian and minority ethnic groups and most live in Barking and Dagenham, Havering and Redbridge. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.

Our services include all the major specialties of large acute hospitals, operating from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford. We also provide outpatient services at Brentwood Community Hospital, Barking Hospital, Loxford Polyclinic, and Harold Wood Polyclinic. We have two of the busiest emergency departments in London.

As we recover from Covid-19, we're proud to be leading the way nationally in reducing the time our patients wait to get the treatment they need. The pandemic provided the drive forour teams to innovate and change.

We know we have more work to do to improve waiting times for urgent and emergency care, and our performance against the four-hour emergency access standard remains challenged, in comparison to many other London trusts.

We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We're also pleased to be part of the NEL Cancer Alliance.

Date posted

24 October 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£29,460 to £31,909 a year per annum inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

162-5456-MC

Job locations

Queen's Hospital

Romford

RM7 0AG

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Miss Mothiga Chandrakumar, Recruitment Advisor, on 01708 435000 ext. 5934. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

All new staff appointed at the Trust are subject to a probationary period.

Person Specification

Skills/Abilities

Essential

Excellent communication skills
Advanced typing skills/excellent ability
Excellent ability to correct grammatical errors

Desirable

Ability to work as part of a team and take direction

Experience/Knowledge

Desirable

Proven experience working in a similar role in a hospital/health care setting.
Demonstrate PRIDE values and behaviors with previous and proactive attitude to work

Person Specification

Skills/Abilities

Essential

Excellent communication skills
Advanced typing skills/excellent ability
Excellent ability to correct grammatical errors

Desirable

Ability to work as part of a team and take direction

Experience/Knowledge

Desirable

Proven experience working in a similar role in a hospital/health care setting.
Demonstrate PRIDE values and behaviors with previous and proactive attitude to work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information